Email notifications
I'm just curious if email notifications are now working again? Please comment so we can check this. Guess what it is working again đź‘ŤDRVEGAS2 years agoValued Contributor305Views1like15CommentsHow I am dealing with spam
for reasons I am not quite sure I have started getting inundated with spam starting a couple years ago. prior to that I rarely got any. whatever the reason I have been trying to use cox's horrible spam filtering. currently this is my strategy: create a "white list" filter labeled "ignore spam filters" this is a list of from addresses/email domains with the action of keep and do not process subsequent rules. create filters for the from field, and other fields that contain words that I am certain no one I know, and no company I know will use, and/or contain words and phrases/misspellings mangled fonts etc that I am certain no one I know uses. this rule is set to REJECT with reason: "553: account doesn't exist" 553 is an actual error code for a mailbox that does not exist. my hope is spam and phishing software may receive this error and remove my email address. either way I won't get the email. create a filter for all other words and phrases that goes to a folder I created that is not the spam folder to see what filters are working, and what is being filtered by cox, also to catch any false positives to add to the white list.Why can’t I access a website via COX WiFi while I can access it via my 5G mobile phone?
Hello COX Community, for the past month or so I cannot access certain websited from my COX WiFY laptop which I had no problem in using before: USCIS, CHEWY, AMAZON, are just a few. The error I received on my laotop is the same: "Access Denied-You don't have permission to access "http://www.uscis.gov/" on this server. Reference #18.3c2d2d17.1694788050.efbcf66" I can access these website on my Motorola 5G cell phone using the same browswer CHROME.CHATTING WITH A LIVE COX AGENT DID NOT HELP. You can email me at ******.Thank you. *Edited by Moderator to remove email address for privacy.85Views0likes1CommentShout out to Tiff!
Who I suspect is moderator Tiffany R. Lovemylab got stuck in limbo when the site refresh occurred. Probably a perfect storm of Google password management, cookies, web changes, and user error. Tiff! has been thoughtful, articulate, focused and incredibly responsive! I very much appreciate the help and being able to get back on line properly!Lovemylab2 years agoContributor III40Views3likes0CommentsMoving computer from WiFi 5 to WiFi 6
Got a new gaming computer that can support WiFi 6. Plug it in, getting it all set up. WiFi decides it doesn't like the computer. Everything else in the room and even on the same desk works perfectly fine with fantastic signal. So I think maybe the WiFi card needs to switch to the WiFi 6 channel on my Panoramic, which I set up when I got the modem a while ago. I can't adjust any of it through the admin portal. Not the name of the WiFi 6 part of the network, not which channel the new computer is on, nothing. It tells me it has to go through wifi.cox.net, which only tells me to download the app. I have the app on my phone and it offers NONE of those options. How the heck am I supposed to switch it? And why would everything else on this desk work fine on the WiFi 5 with full signal except this? It doesn't make any sense (no the network card isn't broken. I tried it in another room and the computer worked fine). Thanks.Nyxee2 years agoNew Contributor94Views1like2CommentsInternet outtages in North County San Diego
We have been Cox customers for years, with few problems. However since approximately June of this year the internet goes down, usually midday until around 7-8pm. We have reported it, they come out, supposedly fix some wiring, but we are still having problems. Anyone else have this and any suggestions on how to resolve? Effects ability to work from home as well as TV viewing options. Thank you.gordonz2 years agoNew Contributor55Views0likes1CommentSpam Explosion
In the past week or so it seems that Cox has lost control of the spam filtering for the email. It used to be really bad, and then subsided. But now the spammers are back and in full force. I have not made any changes to my spam settings, although they are harder to find in the "new webmail." So Cox, how are you going to resolve this? I already use other providers for email as well, and their spam blocking is far superior. I have had this cox.net email for a long time and want to keep it.AZ_Walter2 years agoNew Contributor1KViews0likes28CommentsEthernet Connectivity
We have Cox Contour with 2 ethernet connections. One ethernet connection drops in and out frequently. Why?29282 years agoNew Contributor96Views0likes1CommentWhat is the best modem / router combo you recommend.
What is the best modem / router combo you recommend. The home is approx 3500 SQFT.tonys2 years agoNew Contributor2.6KViews0likes8CommentsWelcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the CoxInternet Forum is to allow customers to discuss technical topics related to residential CoxHigh Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at@CoxHelp, visit us onFacebook, or atcox.help@cox.com. Welcome to the Forum, where you can ask, answer, and discuss technical topics related to our products and services Registration To register (or log in with) your own Forums identity, click Sign in or Register. Guidelines To get the most out of your forums experience, follow these guidelines for posts: Use descriptive titles for your posts. Put as much of your problem in as possible, i.e., “Setting up email on my phone,” “Creating additional email addresses?” Provide a specific description of the issue.For example, write“I just bought a new laptop running Windows 7 and can’t get my email to download to Outlook. How do I do that?” Use theReport Contentbutton to let us know if you see comments that are off topic, abusive, or otherwise unrelated to the discussion. Use theMark as Solutionbutton to show others which solution really worked for you. By flagging good solutions, you may just solve the problem for some other user. Ground Rules Here are a few ground rules before we get started: Be respectful. Hostile, derogatory, ormean posts will be removed. Please don’t post your personal information, like account number, phone number, social security number, address, or any other sensitive information. We’ll remove posts that contain these things, but the Cox Forums Team can’t be responsible for who may see it before we do. The Cox Forums Team deletes spam comments, removes copyrighted material, and generally tries to keep these conversations open and available for Cox subscribers to ask questions, get help, and discuss their experiences. Thanks!ChrisB2 years agoCommunity Manager1.9KViews1like0CommentsConfiguring Netgear Nighthawk R8000 Wifi Router
I've used a Netgear Nighthawk R8000 Wifi router for a couple years perfectly in conjunction with an older DOCSIS 3.0 modem. It was time to replace the modem; at Cox's strenuous advise I went with a non-gateway modem. Now the R8000 is not receiving an IP address. The Cox chat technician stated they do not need to register the MAC address. They are recommended I replace the WiFi router. Anyone have any thoughts on why the R8000 will not receive a DHCP address?ChesapeakeDiabl2 years agoNew Contributor II254Views1like8CommentsNot getting posted plan speeds even after in-home visit
Hi folks, wondering if this has happened to anyone else and what steps were taken to resolve. Here's my situation: Go super fast internet plan (1Gbps down, 100Mbps up) Cox Panoramic wi-fi router installed I regularly get only 30Mbps down but keep 100Mbps up Troubleshooting I've done: Restarted Panoramic wifi using Cox Wifi app multiple times. Also power cycled the unit several times. That will get me roughly 1Gbps down, sometimes even more, for about 5 minutes Tested at various times using Cox Wifi and speedtest.net to confirm 30Mbps speed Tried wireless and wired (ethernet) speed tests—still get 30Mbps Did a service call to see if signal strength was to blame. The techs upgraded one of the coax splitters, and I was then getting consistent speeds of 1Gbps down...for about 6 hours. Should I... Try to get a new panoramic wifi router to see if the individual unit is defective? Call tech support? Downgrade to a slower speed if Cox is unable to provide posted plan speeds in my area?Solvedajaxi2 years agoNew Contributor II1.6KViews1like12Comments- DRVEGAS2 years agoValued Contributor201Views0likes16Comments
COX keeps frying my modem.
In the last 4 years I have replaced 3 Modem/Routher combined, and Just replaced a modem only because they keep getting fried, all have gone bad during a service outage, all have been connected to a UPS/surge protector. The last tech told me that I have a problem with my power. I ask him why this keeps happening during service outage? he just changed the topic and insisted that it was the power frying my modems. Anyone experienced something similar? I know is not my power, how can I make COX own up to it?7th_Grouper_ret2 years agoNew Contributor503Views1like5CommentsMotorola MB8600 Issues
I have called Cox a couple times, I have a tech scheduled to come out in 2 days. We have had a lot of service outages over the last 2 weeks. I have been having issues from around 3-5pm every day for over a month, just disconnects for 3-5 minutes them comes back up. Will do that multiple times a day. Doesn't seem to be equipment related, but wanted to see whatis the latest firmware for the Motorola MB8600? This is what my modem is saying and some error logs below. Cable Specification Version DOCSIS 3.1 Hardware Version V1.0 Software Version 8600-19.3.15 Cable Modem MAC Address 00:40:36:4F:29:26 Cable Modem Serial Number 3348-MB8600-0697 CM Certificate Installed Prod_19.3_d31 20:00:19 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:4f:29:26;CMTS-MAC=d4:ad:71:0d:b5:5c;CM-QOS=1.1;CM-VER=3.1; Mon Sep 4 2023 20:00:22 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=00:40:36:4f:29:26;CMTS-MAC=d4:ad:71:0d:b5:5c;CM-QOS=1.1;CM-VER=3.1; Mon Sep 4 2023 20:00:22 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=00:40:36:4f:29:26;CMTS-MAC=d4:ad:71:0d:b5:5c;CM-QOS=1.1;CM-VER=3.1; Mon Sep 4 2023 20:00:28 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=00:40:36:4f:29:26;CMTS-MAC=d4:ad:71:0d:b5:5c;CM-QOS=1.1;CM-VER=3.1; Mon Sep 4 2023 20:00:28 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=00:40:36:4f:29:26;CMTS-MAC=d4:ad:71:0d:b5:5c;CM-QOS=1.1;CM-VER=3.1; Mon Sep 4 2023 Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=00:40:36:4f:29:26;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; Time Not Established Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=00:40:36:4f:29:26;CMTS-MAC=d4:ad:71:0d:b5:5c;CM-QOS=1.1;CM-VER=3.1; Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=00:40:36:4f:29:26;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1LowTide2 years agoNew Contributor II416Views0likes7Comments5th outage this month, this one 72 hours long so far.
I don’t know if it’s the record heat or what but we are experiencing our 5th outage here in Oklahoma City/Midwest City, OK this month. Thecurrent one has lasted 72 hours. All they will tell me when I call is, “technicians are working to quickly resolve”. However, I’m starting to wonder as it’s the Labor Day holiday. Are they really though? They won’t even give me a hint as to what’s the problem (not that I can do anything about it, but I’d like to know how catastrophic it is), or an ETA. Just “our technicians are working to quickly resolve”.AslanaMeret2 years agoNew Contributor246Views0likes4CommentsWebmail account verification
I have several Webmail accounts. I recently received a couple of emails titled "You Have New Ďąox Documents" from Ďąox Communications<nlusso@cox.net> to my primary account which said I am not logged into my email account and asked me to sign in to Cox Webmail and verify all my account details. It also said that if I am not signed in it will go ahead and delete my account. I went to the Communications History page but did not see these emails. I also tried to chat with a live agent of Cox customer service and, as expected, after going round and round in their confusing website got nowhere. It sounds like phishing, anyway. Any comments?DaveInLV2 years agoNew Contributor III195Views0likes4Commentscannot send email, but receive email fine
Hello, I cannot send emails from my MacAir, despite manually checking settings and re-entering my password. I am getting message that my iCloud(XX@icloud.com) sender was rejected. The error code provided was AUP#CXSNDR, which apparently means 'Your email failed authentication checks against your sending domain's SPF, DomainKeys, or DKIM policy." How do I fix this?? I saw a great post from early this year with directions that I followed today without success: "There is a bug in the macmail software. you have to change the outgoing mail server settings to manual, and the make the settings to 465, outgoing server requires authentication. and password. Make sure you erase the dots currently in the password field and then re-enter the password. I used to beta test for Apple, and I know that bug well. I actually reported it when they went from 10.4 to 10.5, a decade ago, and they STILL haven't fixed it. Also, ensure, prior to doing all this, delete everything sitting in the outbox." Thanks!!BeanQueen2 years agoNew Contributor704Views0likes1CommentUnauthorized plan change
I just received my latest bill with a charge for $75.00 labelled “Cox Complete Care Cancellation Fee.” This is presumably related to an unauthorized change to my account that I immediately notified a Cox customer service agent about on July 30. I was notified about the unauthorized change to me plan via a text from Cox at 7:39 PM on July 30.A change was made to my account to add something called “Cox Complete Care.” I DID NOT make a change to my account to add this service, So I immediately called Cox customer service to report the unauthorized change and $10 charge. I was told that I had to call back the next day, Monday, since there was no one available on Sunday to fix this unauthorized change to my account. I called back the next morning immediately when the support lines opened at 8:00 on Monday July 31 and explained that my account had an unauthorized change made to add this service. The Cox representative apologized for the unauthorized change and said that this service would be removed from my account and my bill would continue to be $49.99. I received atext from Cox at 8:24 AM on Monday, July 1 notifying me that the service was removed from my plan So, this unauthorized service was apparently added to my account for about 13 hours overnight on a Sunday and I just received a bill for $75 for “Cox Complete Care Cancellation Fee” since someone at Cox made an unauthorized change to my plan that I fixed ASAP?isomac2 years agoNew Contributor II496Views0likes10CommentsNew Packet Loss Over the Last Month
This has been the most maddening internet issue I've ever dealt with. I wanna get some input from y'all if there is something that I haven't tried or something I haven't looked at. Here is the issue: Recently (last several weeks), I have had very high and unstable packet loss out of no where. I'm connected via ethernet, and have all wifi-options turned off. I have tried everything I can think of and tried everything that I have found online to try to diagnose and/or fix the issue but nothing has helped. For example, today playing online mypacket loss on hop 2 of PingPlotter goes from 3% to 8+% often.Sometimes it stays at high levels for several seconds or minutes, and sometimes it goes right back down to 1-2% for a little bit. It never really goes under 1.5 % when playing online. These fluctuations can happen as often as every few seconds or every few minutes. There does not seem to be any rhyme or reason as far as timing or time of day or anything. Sometimes it'll play fine for hours then get bad and unplayable for hours. I have noticed that it always begins on hop 2, which is the first hop outside of my network so I'm convinced its on Cox's side. So here is what I've tried: Got a new modem. Mine was a few years old, and my Cox said it was the modem. Fair enough. Got a new modem. No change whatsoever in packet loss. Same spikes, same packet loss. Updated network drivers Changed out ethernet cables Did a reset on my computer I even had Cox send a tech out and they said everything looked good on their end and all the connections looked good. I have been monitoring my network using PingPlotter and the packet loss always starts on Hop 2 so I'm convinced that the issues are on Cox's end. Pinging my IPaddress using CMD never results in any dropped frames or slow times. Even plugging my PC straight into the Modem results in packet loss. Using PingPlotter on other PCs in the house have the same results, usually 2-10+% on Hop 2 and higher after. **Edited for clarity.Hoopla2 years agoNew Contributor191Views0likes3CommentsCan someone please see if they can get this website to load properly
It won't load for me sometimes and if I enter a parcel ID I can't get it to load at all. Can someone please enter a parcel ID and let me know if they can access the parcel ID. Just enter any parcel ID to test it. Thank you. https://trweb.co.clark.nv.us/search_public1.aspSolvedDRVEGAS2 years agoValued Contributor416Views0likes14CommentsDOCSIS 3.1 Upstream in New Orleans Area?
I have an Arris Surfboard 8200 modem and pay for Gigablast service in the New Orleans area. My modem shows a blue light for bonded downstream, but green light for upstream. Modem status shows 4 upstream bonded channels with power all 45.5 dBmV or greater. Is the upstream light staying green instead of blue because of a line issue, or is it because DOCSIS 3.1 upstream is not supported yet in my area?shaun_yockelson2 years agoNew Contributor111Views0likes1CommentExternal wifi router can't to get internet through cable modem, but can when passed through another router
My current wifi setup is an Orbi RBR10 wifi router connected via ethernet cord to an ancient Apple AirPort Time Capsule, which in turn is connected via an ethernet cord to an old Cisco DPO3212 (or maybe DPQ3212) cable modem. This setup is working fine, but the Time Capsule locks up often and has to be rebooted to get the wifi working again. I want to remove the Time Capsule from the chain, but if I plug the Orbi router directly into the cable modem the wifi network no longer has an internet connection. It doesn't matter which ethernet cable I use to make the connection. All the articles I can find just imply that I should be able to plug the Orbi into the cable modem and it should work. I've tried rebooting everything after switching the connections. Does anyone have an idea what might be going on? Does this sound like a problem that can be fixed through technical support on the Cox side or the Orbi side?Solvedcurly_fry2 years agoNew Contributor II681Views0likes9CommentsPacket Loss and Low Upload Speeds
Hello Friends, Woke up this morning with terrible packet loss and very slow upload speeds. Got on with Tech support, they had me change my modem, did that, still terrible. Tried multiple devices, wi-fi connections, direct connection. Can't use any voice chat software with the crazy packet loss. Called tech support again, they said I need to upgrade my service as well. I'm using an Arris Surfboard AC1900, was before, just an older model. I have reset and reconnected everything. Any thoughts? I am having upwards of 50% outbound packet loss on discord when speaking, and getting speed test results of 50-200mbps DL and .19-.46Mbps UL. If anyone can help, I would appreciate it.JimDeane2 years agoNew Contributor III840Views0likes22CommentsWiring pods 2.0 connection issues
I have a new Wifi6 modem and a new wifi pods 2.0. I can not get the pod to connect, has anyone else had this issue and have an answer to fix it? So far Cox can not figure it out?? I have called support, chatted, and had a tech come out and no answer yet.Impatient_12 years agoNew Contributor II324Views0likes5CommentsUnable to send emails via Outlook when in Colorado?
I've used Cox email with Outlook since the 1990s. The last two years I have had a problem in which Outlook will not communicate with the Cox server when I travel, especially, when I'm in Colorado. Outlook receive email, but I can't send any emails from Outlook. Cox is working as I can send email from my cox webmail account. How do I fix Outlook as that is my primary program?rec3vmi882 years agoNew Contributor126Views0likes1Comment- Harmony19732 years agoNew Contributor211Views0likes3Comments
Abruptly seeing T3 timeouts, CM16/24 events.
Roughly 48 hours ago I began seeingseeing T3 timeouts, CM16/24 events. I've gone from essentially no uncorrected errors to thousands per day. Internet seems stable so not critical. Signal levels and SNR appear unchanged to me. Reset the modem and things continued without improvement. No change in the house, connection to the box. Any suggestions on how I might diagnose the change? Might condensation at the main distribution point/post cause something like this without degradation of SNR? Just puzzled.Lovemylab2 years agoContributor III488Views0likes14CommentsWhy Not Exterior Mounted ONT
After reviewing the Cox site for Gigablast installation, I decided my best type of Optical Network Terminal (ONT)installation would be the following when considering existing wiring and power options at my home. PageConnecting a Router to an ONT (cox.com) Exterior wall: The ONT is placed in a weather-proof box, and then mounted to an outside wall on the exterior of the home. Do not attempt to open this box. On the date of installation, the tech arrived and wanted to install my ONT inside my house, which would place it in my bathroom closet. I said nope, and told him I wanted an exterior wall mounted ONT, near to my cat 5e cables and power. That seemed perfect for me, rather than inside a bathroom closet with no power. But, for some reason, Cox simply cancelled my work order without explanation. Why does Cox list exterior wall mounting as an option, but doesn't actually do an exterior wall mounted ONT???vgg6592 years agoNew Contributor357Views0likes5Commentsunable to log into the admin settings on my Panoramic router
trying to log into my router but unable to get in i know the username is admin because when i tried to use user or user id or password in the admin spot it says that its not a user name but when i put in admin it tells me the password is wrong and with admin ive tried password, admin, user, userid dont know what else to try i didnt change it myself this is my first time logging into the router since i got it so i know it wasnt changed...821Views0likes2CommentsService keeps getting worse
After going througha bad situation a while ago (ref:https://forums.cox.com/forum_home/apps_forum/f/apps-forum/31757/wifi-app-is-dead), my service is still completely dying at random times - modem either hard-resets itself, or it freezes until I power-cycle it - and now even field supervisors don't show up for appointments. While on the phone with another supervisor, my new modem reset itself, just like the previous 2 did (both with WiFi). What was really interesting was while this was happening, my cell phone connection to the supervisor became so garbled that I couldn't understand her...until the Internet modem completed its reset. How is this even possible??? Cox Mobile has nothing to do with Cox Internet/Voice, so how this happened at the exact same time is beyond me. Is it even remotely possible that my downgrading of all my Cox services has caused this; one supervisor wondered the same thing. Not nearly as often, our Cox Contour service gets a little wonky; nothing like the Internet, but still an annoying occurrence.AJ_Gringo6192 years agoNew Contributor III1.1KViews2likes34CommentsEmail from cox communications
I received an email from cox stating someone log into my account in CAlifornia on a chrome device. They have a link that is https://cox.com/support/passport/troubleshooting/hacked.html and this one https://passport.cox.com/profile/journal are these real? I don’t want to click on a phishing email. Thanks!akuehl2 years agoNew Contributor348Views0likes3CommentsIntermittent Packet loss
Hello, I have been experiencing intermittent packet loss from my 2Gig Cox internet plan over the last two months. So far I have exchanged my router from a pfsense machine to an opnsense machine with completely separate hardware, and also replaced my Motorola MB8611 with a Netgear CM2000. I have eliminated all COAX splitters within my home and now have a direct line from the tap to my modem, verified to be good and working by a Cox technician on a previous visit. Even with these changes, I experience multiple cut-outs per day, lasting several minutes, typically occurring later at night. I have been logging the connection using my Opnsense setup connected directly to the modem, showing significant upload packet loss during these times. Here is the connection table from my modem and some of the errors occuring. If I can pull a table when the problem occurs, I will update this thread. Procedure Status Comment Acquire Downstream Channel 855000000 Hz Locked Connectivity State OK Operational Boot State OK Operational Security Enabled BPI+ Downstream Bonded Channels Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables 1 Locked QAM256 21 855000000 Hz 0.4 dBmV 40.7 dB 20 0 2 Locked QAM256 1 735000000 Hz 2.3 dBmV 41.6 dB 9 28 3 Locked QAM256 2 741000000 Hz 2.4 dBmV 41.6 dB 9 28 4 Locked QAM256 3 747000000 Hz 2.4 dBmV 41.6 dB 7 30 5 Locked QAM256 4 753000000 Hz 2.6 dBmV 41.6 dB 7 29 6 Locked QAM256 5 759000000 Hz 2.5 dBmV 41.6 dB 10 27 7 Locked QAM256 6 765000000 Hz 2.4 dBmV 41.5 dB 15 33 8 Locked QAM256 7 771000000 Hz 2.2 dBmV 41.5 dB 12 28 9 Locked QAM256 8 777000000 Hz 2.0 dBmV 41.4 dB 14 0 10 Locked QAM256 9 783000000 Hz 1.8 dBmV 41.4 dB 13 28 11 Locked QAM256 10 789000000 Hz 1.7 dBmV 41.3 dB 11 0 12 Locked QAM256 11 795000000 Hz 1.6 dBmV 41.2 dB 22 0 13 Locked QAM256 12 801000000 Hz 1.5 dBmV 41.2 dB 14 0 14 Locked QAM256 13 807000000 Hz 1.3 dBmV 41.1 dB 11 0 15 Locked QAM256 14 813000000 Hz 1.2 dBmV 41.0 dB 11 0 16 Locked QAM256 15 819000000 Hz 0.9 dBmV 40.8 dB 16 0 17 Locked QAM256 16 825000000 Hz 0.7 dBmV 40.8 dB 55 3 18 Locked QAM256 17 831000000 Hz 0.6 dBmV 40.7 dB 24 0 19 Locked QAM256 18 837000000 Hz 0.6 dBmV 40.7 dB 24 0 20 Locked QAM256 19 843000000 Hz 0.6 dBmV 40.8 dB 31 0 21 Locked QAM256 20 849000000 Hz 0.4 dBmV 40.7 dB 34 0 22 Locked QAM256 22 861000000 Hz 0.4 dBmV 40.8 dB 26 0 23 Locked QAM256 23 867000000 Hz 0.3 dBmV 40.8 dB 23 0 24 Locked QAM256 24 873000000 Hz 0.3 dBmV 40.6 dB 21 0 25 Locked QAM256 41 213000000 Hz 7.4 dBmV 43.9 dB 156 0 26 Locked QAM256 42 219000000 Hz 7.3 dBmV 43.9 dB 158 0 27 Locked QAM256 43 225000000 Hz 7.1 dBmV 44.0 dB 147 0 28 Locked QAM256 44 231000000 Hz 6.9 dBmV 44.0 dB 167 0 29 Locked QAM256 45 237000000 Hz 6.8 dBmV 43.9 dB 179 0 30 Locked QAM256 46 243000000 Hz 6.6 dBmV 43.9 dB 218 0 31 Locked QAM256 47 249000000 Hz 6.3 dBmV 43.8 dB 188 0 32 Locked QAM256 48 255000000 Hz 6.2 dBmV 43.8 dB 206 0 Upstream Bonded Channels Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power 1 Locked ATDMA 1 5120 17600000 Hz 36.5 dBmV 2 Locked ATDMA 2 5120 24000000 Hz 36.8 dBmV 3 Locked ATDMA 3 5120 30400000 Hz 36.3 dBmV 4 Locked ATDMA 4 5120 36800000 Hz 36.8 dBmV 5 Not Locked Unknown 0 0 0 Hz 0.0 dBmV 6 Not Locked Unknown 0 0 0 Hz 0.0 dBmV 7 Not Locked Unknown 0 0 0 Hz 0.0 dBmV 8 Not Locked Unknown 0 0 0 Hz 0.0 dBmV Downstream OFDM Channels Channel Lock Status Modulation / Profile ID Channel ID Frequency Power SNR / MER Active Subcarrier Number Range Unerrored Codewords Correctable Codewords Uncorrectable Codewords 1 Locked 0 ,1 ,2 ,3 159 300000000 Hz 5.0 dBmV 42.7 dB 296 ~ 7895 12490206544 913196583 266 2 Locked 0 ,1 ,2 ,3 160 918000000 Hz 0.4 dBmV 40.3 dB 1108 ~ 2987 3515880772 895809833 0 Upstream OFDMA Channels Channel Lock Status Modulation / Profile ID Channel ID Frequency Power 1 Locked 3 ,4 ,9 ,10 ,11 ,12 ,13 6 36800000 Hz 31.8 dBmV 2 Not Locked 0 0 0 Hz 0 dBmV Here are some of the errors I have been getting in my modem log with the Mac address removed. Mon Aug 28 08:58:44 2023 (Warning (5)) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:00:00:00:0:00;CMTS-MAC=00:00:00:00:0:00;CM-QOS=1.1;CM-VER=3.1; Mon Aug 28 08:47:59 2023 (Notice (6)) US profile assignment change. US Chan ID: 8; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=00:00:00:00:0:00;CMTS-MAC=00:00:00:00:0:00;CM-QOS=1.1;CM-VER=3.1; Mon Aug 28 08:47:05 2023 (Warning (5)) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:00:00:00:0:00;CMTS-MAC=00:00:00:00:0:00;CM-QOS=1.1;CM-VER=3.1; Mon Aug 28 08:43:30 2023 (Notice (6)) US profile assignment change. US Chan ID: 8; Previous Profile: 10 13; New Profile: 11 13.;CM-MAC=00:00:00:00:0:00;CMTS-MAC=00:00:00:00:0:00;CM-QOS=1.1;CM-VER=3.1; Mon Aug 28 08:37:08 2023 (Warning (5)) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:00:00:00:0:00;CMTS-MAC=00:00:00:00:0:00;CM-QOS=1.1;CM-VER=3.1; Mon Aug 28 08:35:17 2023 (Notice (6)) US profile assignment change. US Chan ID: 8; Previous Profile: 9 13; New Profile: 10 13.;CM-MAC=00:00:00:00:0:00;CMTS-MAC=00:00:00:00:0:00;CM-QOS=1.1;CM-VER=3.1; Mon Aug 28 08:35:08 2023 (Critical (3)) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:00:00:00:0:00;CMTS-MAC=00:00:00:00:0:00;CM-QOS=1.1;CM-VER=3.1; Mon Aug 28 08:33:47 2023 (Warning (5)) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:00:00:00:0:00;CMTS-MAC=00:00:00:00:0:00;CM-QOS=1.1;CM-VER=3.1; Mon Aug 28 08:31:48 2023 (Critical (3)) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:00:00:00:0:00;CMTS-MAC=00:00:00:00:0:00;CM-QOS=1.1;CM-VER=3.1; Mon Aug 28 08:31:47 2023 (Warning (5)) Dynamic Range Window violation Mon Aug 28 08:31:47 2023 (Warning (5)) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:00:00:00:0:00;CMTS-MAC=00:00:00:00:0:00;CM-QOS=1.1;CM-VER=3.1; Mon Aug 28 08:31:47 2023 (Warning (5)) Dynamic Range Window violation Mon Aug 28 08:31:47 2023 (Warning (5)) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:00:00:00:0:00;CMTS-MAC=00:00:00:00:0:00;CM-QOS=1.1;CM-VER=3.1; Mon Aug 28 08:31:47 2023 (Warning (5)) Dynamic Range Window violation Mon Aug 28 08:31:47 2023 (Warning (5)) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:00:00:00:0:00;CMTS-MAC=00:00:00:00:0:00;CM-QOS=1.1;CM-VER=3.1; Mon Aug 28 08:31:47 2023 (Warning (5)) Dynamic Range Window violation Mon Aug 28 08:31:47 2023 (Warning (5)) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:00:00:00:0:00;CMTS-MAC=00:00:00:00:0:00;CM-QOS=1.1;CM-VER=3.1; Mon Aug 28 08:31:47 2023 (Warning (5)) Dynamic Range Window violation Mon Aug 28 08:31:47 2023 (Warning (5)) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:00:00:00:0:00;CMTS-MAC=00:00:00:00:0:00;CM-QOS=1.1;CM-VER=3.1; Mon Aug 28 08:16:59 2023 (Notice (6)) US profile assignment change. US Chan ID: 8; Previous Profile: 10 13; New Profile: 9 13.;CM-MAC=00:00:00:00:0:00;CMTS-MAC=00:00:00:00:0:00;CM-QOS=1.1;CM-VER=3.1; Mon Aug 28 07:49:28 2023 (Notice (6)) US profile assignment change. US Chan ID: 8; Previous Profile: 9 13; New Profile: 10 13.;CM-MAC=00:00:00:00:0:00;CMTS-MAC=00:00:00:00:0:00;CM-QOS=1.1;CM-VER=3.1; Looking for advice, thanks.Vaiper132 years agoNew Contributor181Views0likes1CommentOutage again
Outage again in the ending an intense gaming session. Everything earned is lost. Called and got the usual bs and automated hang up. Called again to cancel service and move to ATT. Was given $28 credit but I warned them that if it happens again this week I am gone. Would you stay with a power provider that blacked out your house once or twice a week?dochands2 years agoNew Contributor235Views0likes1CommentHome network
I have a home network I'm trying to setup. I really have very little network experience. I know what most of the hardware is/does but I don't know the settings well. So here is what I have. Dell R620 16 core 128 g memory, 2.4 TB storage. Running esxi 9 OS to handle virtual machines. I'm planning on developing a locally stored generative ai personal assistant. HP 2530-24 switch And my main computer: Asus tuf a17. 2tb storage, 64 gb memory. I have it all hooked up through the switch but I don't know how to setup the ability to access the server remotely with my laptop. I want to access it directly like a web page interface. Or something like that. I don't know what would be better. If anyone has any ideas or can offer some good advice on how to proceed.Jay8122 years agoNew Contributor211Views0likes7CommentsConfigure router for IPv6?
I have a Netgear R6700v3 How do I get IPv6 addresses from Cox? It has a bunch of options. I've tried them all, none seem to work.jnojr2 years agoNew Contributor II1.4KViews0likes10CommentsWiFi security
I have a WiFi password set up yet anyone who comes over can connect without it. How can I stop this from happening?mandav2 years agoNew Contributor187Views0likes4CommentsA little GOOD NEWS Today
My Internet was acting different today, so I reset the modem and then did a speed test. I have 1G service. Well low and behold 930 down and 117 up. The 117 up was a nice change form 36 and thank you Cox. Running SB8200 modem and Orbi mesh system in Oklahoma.Glenee2 years agoContributor II107Views1like0Comments- ExtraChrispy2 years agoContributor III226Views0likes6Comments
Access Point
I need to extend my signal to another part of the home that is not receiving the best signal I will be running a CAT 6 to the new Access Point location from the Cox Router. My question: What is the best Wireless Access point to use with the Cox Router (Part# CGM4331COX)? I am not looking for a Wifi Extender. Thanks, HMZHMZ2 years agoNew Contributor277Views0likes2CommentsIs this from Cox?
Is this from Cox? Email received 8/25/2023 from Cox Team<danserz@cox.net> says “Dear Valid User, The Classic Version of Mailbox will be replaced by our new version. So, it's time to verify, before you lose your email access. Thank you for using Cox©” It says to log into url https://adriannahewings0.wixsite.com/my-site. That doesn’t look like a COX url. Is this from Cox?sbailey14142 years agoNew Contributor224Views0likes4CommentsMacon GA- 31204 Cox Internet outage Any info Timeline? ETA
Does anyone in the area of 31204 (or surrounding zip codes) Macon, GA have ZERO internet service due to an “outage”? My service has been off for over a week now and I get nowhere with the chat or the phone reps. They regurgitate a script (ad nauseam) and ask if there’s anything else they can assist me with. Yes, please cancel my service and let me go elsewhere that actually can get their act together long enough for me to receive the service I’m paying for. If you’re in the area, and your internet is down, please reply with any info or timeline that you may have heard.294Views0likes2CommentsInternet goes out every day at 7:34 PM. This is absolutely a COX router problem. Why?
I know this question has been asked several times but Cox continually and COMPLETELY fails to answer the question. Can someone with some intelligence please answer the question as to why and also how to fix it? The COX router goes down for about 5 minutes at 7:34 pm. Some people on this site has said it will happen 24 hour after you reset and repeat again every day. But I reset the COX router this morning around 12:20am. The router still went down at 7:34 pm tonight. This is a very inconvenient time. This is the second COX router we got. The first one was also useless. No Cox I am not going to reset the router again and again and again because you are incompetent.Marrey2 years agoNew Contributor191Views0likes4Comments- DRVEGAS2 years agoValued Contributor160Views0likes7Comments