Forum Discussion

Harmony1973's avatar
New Contributor
11 months ago

Las Vegas: Data usage meter?

Down for me since Wed. 08/23. Anyone else? TIA.

3 Replies

  • Hi Harmony, how are you trying to access the Data Usage Meter; through, through the Cox App, or the Cox Panoramic Wifi App? Try clearing your cache and cookies and then giving the website another try. --Becky, Cox Support Forums Moderator
    • Harmony1973's avatar
      New Contributor

      Becky: Different browsers. All have cache cleared. No cookies. Cox told me modem is offline but they have no idea how I am still able to access the Internet and continue as normal. Pulled all cables, plugs etc. and changed them up. Modem resets each day since I turn it off at night.

      • Becky's avatar
        Hi Harmony, thank you for including a screenshot. It looks as if the data usage meter is working but is not showing any data beginning on 8/23/23. Is this accurate? From your initial report, it sounded like the website was down, so I want to ensure we've correctly defined the problem. -Becky, Cox Support Forums Moderator