Recent Discussions
Horrible costumer service
My internet has been out since Monday Oct 28th. I had a tech come out Tuesday Oct 29th at 10:30am indicated it was a wiring issue (damaged by squirrels on the pole). That tech a truck would be by that same day to resolve the issue. No sightings of Cox repairs. I have had numerous calls to Cox since then to only been told "there is an area outage" and no estimated time of service to be reestablish. Only to call again today and somebody discovered the ticket for the wiring to be told yet again maybe in the next 24-48 hours...that's just their guess Meanwhile I work from home and can't earn my income without internet. COX offered a mere $7 credit and a blanket "I'm so sorry" . Tentative disconnected order in a month while I shop for a new provider. Clearly Cox doesn't care about my 20 years as a customer.
Wi-Fi not working
I just paid $260 on my bill for last month due to an installation fee. Now my WiFi isn’t working at all, constantly connecting and disconnecting from everything. Nothing will stay connected but it says my WiFi strength is fine. This is ridiculous considering the amount I just paid in my bill.
MAC Address Filtering
Hi, I am having trouble connecting my wireless HP printer to my wifi. I enter the proper SSID and pass, and it fails to connect. the printers report says that MAC address filtering may be on, and if it is, I need to add the printers MAC address in order for it to connect. Any advice? Cox Assist has been less than helpful in 3 separate calls.
I'm a Very Disappointed Cox customer
I'm a Very Disappointed Cox internet customer It takes for me to keep restarting my cellphone in order to get Internet, I also have to use T-Mobile's data otherwise I will not have Internet, also my Tv, is giving me messages: Wi-Fi is Not Connected This device is not currently connected to a WiFi network???? Very disappointed and unhappy customer
Slow upload speed when using OBS for twitch
I pay for the 2 gig service from cox which is advertising as 2 mbps download and 40 Mbps upload. Download is great but my upload is literally a 16th of what advertised and its not stable, i unplugged my modem (PW8) turned off every device that is hooked up to my Wi-Fi turned off my pc and let it sit for 5 mins, plugged everything back in, after the router had started back up, Plugged in both my console and PC via ethernet connection. and still getting only 3 mbps upload, ill repeat my download is fine but my upload needs to be looked at, i don't expect it to run at 40 mbps but i know it could do 30. attached to this post is screenshots from twitch's bandwidth test in all they're allotted servers for obs to connect to, it shows the bandwidth, RTT, and quality of the upload to the servers, anything below 90 is not sustainable. i was under the impression that ethernet connection is taking priority over Wi-Fi connection. if further contact is needed other then this forum please email titanXXXX4@gmail.com. obs is the program used for streaming on twitch, as that is my second job. *Edited by Moderator to remove email address.Cannot visit my own website on Cox wifi
Hi everyone, I'm experiencing an issue where my website won't open when I'm connected to Cox WiFi. I've tried accessing it through different devices on same wifi, but the site is blocked with a message like "The site could be risky; advanced security has blocked access." The site loads fine on my mobile data through Verizon, so it seems to be specific to Cox. Has anyone else faced this issue? If so, what measures did you take to resolve it? Here’s what I’ve tried so far: Checked my website’s SSL certificate and confirmed it’s valid. Ran a malware scan using online tools, and everything came back clean. Cleared my browser cache and cookies, and tried different browsers. Reached out to Cox support but am still troubleshooting, but they will blame my server. I checked with my hosting support everything is good. Any advice or specific steps that helped you resolve similar issues would be appreciated! Thanks in advance for your help.Email transfer help please
Since Cox dumped all it's email customers onto Yahoo I have had nothing but problems with unwanted porno adds and email not being delivered. What email service has everyone gone to which is secure, and does not contain adds? I have my gmail on outlook but you cannot transfer the cox email because it is now on Yahoo but not a Yahoo address to add to outlook.
