Recent Discussions
Unplanned Internet Outages
These internet outages are out of control. I pay about $5.15/day or $0.21/hr for CONTINUOUS internet service. I should be credited for every hour that service is interrupted. This would be an actual fair transaction and help me pay for all the extra cellular data I have to use to continue to work from home during the 5+ disruptions per month. I don’t want to hear that you understand my frustration or that I should reach out for assistance. What I want is a solution to the problem and a credit on my bill.
Wifi hotspot
WiFi Hotspot frustration I was able to successfully connect to a Cox WiFi hotspot with no issues until recently , in the middle of the night it kicked me off the hotspot on all my devices at the same time, and now over the past week, I have not been able to connect to it with any of them. But I have been able to connect to any other Cox hotspot around town The network, "Cox WiFi," still appears on the list of available networks. It also has three bars, indicating that there is a strong signal. Whenever I click on it to connect, it does not connect. The "waiting wheel" continues to spin.
1 month free!....
I have advertising paper with card attached on it, it's 1 month free,... When i registered online with my phone the customer service told me after 1 month payment you will be able to get your 1 month free, for second month I received bill payment!!!!! Whyyyy new bill for second month, where is my offer????
