lorena1076
2 days agoNew Contributor
Outages
Has anyone else's internet had issues all week with outages every single day???? I have the panoramic and every single day my internet is out for whatever reason on Cox end. This is ridiculous.
Has anyone else's internet had issues all week with outages every single day???? I have the panoramic and every single day my internet is out for whatever reason on Cox end. This is ridiculous.
Sadly something you'll need to get use to. I have basic Cox net and drop connection at least a few times a day, get "no internet access" at least a handful of times a week, and get completely cut off at least 1-2x a week and that's on a good week where the app says "unplanned outage"(so there's planned outages?) and "unidentified network problems" that usually say will be fix in 4-6 hrs. Rarely fixed in estimated times and seems to be getting worse over the last year or 2. Luckily I have a new company offers cheaper fiber net coming to town soon so I'll be switch asap. Been with Cox for years and the "service" is getting laughable at best.
Hello. This is certainly not the experience we want for anyone and I'd like to help. We work remotely so having a stable and consistent connection is important to us too. So we can investigate this further and work towards a resolution, please email us with a link to this thread at cox.help@cox.com or visit us on Facebook or X for assistance. Thank you.