Recent Discussions
Call History Update
Call records were displayed in the All tab for a few hours on 01/14/2025, then disappeared again and haven't been seen since. For call records to be available after a month-long outage and then be removed again would have required someone at Cox to have done something to cause it. Has anyone who experienced the Call History outage on 12/13/2024 had the issue fixed?CurtB30 minutes agoHonored Contributor694Views1like48CommentsNumber no longer in service message
I terminated my Cox home phone service several weeks ago, but when I call my old number from my cell phone I get three short tones and am then disconnected Why do I not get the message “this number is no longer in service”.Solved73bludevil4 days agoNew Contributor43Views0likes3CommentsCall History Not Working
Call history displays the headings but no calls are listed under it. It was OK about 4 hours ago.MasterMyDomain15 days agoContributor II1.1KViews5likes89Commentsphone tools
anyone else try to get to the call log and when you choose contacts it just keeps spinning?Solvednot_important19 days agoNew Contributor II47Views0likes4CommentsFake or Real?
I am a new Cox member, it's been only about a month. But I've been getting calls nearly every day this week from a number listed as Cox Communications. The number is 1-877-316-1403. Every time I answer the phone it hangs up after a few seconds. If I recall the number it will identify itself as Cox Communications, tell me to hold for the next agent but them immediately hang up. Is this a real Cox number or is this just something I should block? I have no idea what the purpose of the call would be.LoneWulff82928 days agoNew Contributor1.5KViews0likes11CommentsForum discussion sorting
I've noticed that discussions about the Call History outage aren't sorted to the top of the Community discussion board when new replies are posted. Call History Update | Cox Community Call History Not Working | Cox Community No phone call history | Cox Community CALL HISTORY NOT FUNCTIONING | Cox Community Phone tools not working for a few days; I need call history! | Cox Community call log | Cox Community Phone tools not working | Cox CommunityCurtB31 days agoHonored Contributor87Views0likes7Commentscall log
It has been working for a few weeks but the time is wrong and wasn't before - is there a way to change? thanksnot_important2 months agoNew Contributor II62Views0likes4CommentsPhone tools not working
Phone tools are not working at all. Can’t get voice mail & there is no call history showing up at all.Pam6132 months agoContributor II284Views1like8Comments