Never had so many issues with Cox. Now that Spectrum has become carrier service is unacceptable. Random outages morning afternoon & evening. Should be getting at very least a 25%discount due to intermittent/lack of service. I don’t know what changed when companies merged but I am ready to make a mov

So far NOT A FAN of the new changes. They better be getting new Rep’s if that’s how they are going to act. Me explaining a situation that I have been stuck dealing with should never end with me being disrespected by SOMEONE THAT CHOSES TO WORK FOR THIS COMPANY!! I got no help for my situation, I hav

The previous DVR 9865hdc? performed way better for me than the current DVR that I am using. Will there be an upgrade anytime soon? I'm really frustrated with the DVR.

For the past 3 months every day starting about 9 am the internet does down for a few minutes then comes back only to do this continually throughout the day. have had 3 techs come out and all have said it is an equipment problem, and they would turn in a ticket to get it fixed. But so far nothing and

The call history download in a CSV format has been missing the phone number since last August, 2026. The PDF download shows the phone number. In the CSV file the number used to be embedded in the Name & Phone Number field, but now only the name is there. In the PDF file the phone number is in a sepa

Is it just me or is it hard to cancel a service?

I purchased a cox WiFi by spectrum 1 week pass and it has no internet connection!!

There was an outage yesterday morning and it has yet to come back on. Spectrum has been texting updates but the last one said the issue would be fixed by 6:52 this morning. It is now just after 8 and still no internet. They have not sent any other texts with an update.

Before the merger, I was paying for HBO, Disney plus, and Hulu. Will I still have to pay for them or will my bill be adjusted to remove those costs?

How do I get access to the free apps that I am supposed to to have