Discussions

  • Bug — Disabling Cox Hotspot in Privacy Settings does not remove "CoxWifi" / "Cox Mobile" SSIDs from Panoramic Gateway

    Issue: I'm trying to permanently disable the Cox In-Home Wifi Hotspot guest networks broadcasting from my Panoramic Wifi Gateway. Despite following the documented steps, the guest SSIDs remain broadcasting. Steps I followed: Went to My Profile > Edit Profile Settings > Security and Privacy Under the

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  • Bill payment

    I would like to get an extension on my bill until 8/24/26

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  • Disconnect

    I would like to disconnect my WiFi on 31 Aug

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  • Paramount plus won't run on my contour box

    Extremely slow to load, then once it finally does, I get an error box on screen. Can not access Paramount plus, suggestions?

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  • Internet outage still out over 12 hours

    Currently outage in my area since last night still not up .. bill due Friday network issue, first I was receiving time frames now no time frame just our team is working on it, internet box flashing orange.. ugh been over 12 hours

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  • Closed

    Internet $50 unlimited data and streaming only available as an add on?

    Is $50 Internet with unlimited data and streaming only available as an add-on?

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  • Outages daily for at least 3 days now

    Last month there was a weekday I was home and the internet was basically out all day, and now we’re on three days in a row of nightly outages when I need to be online. Wichita KS area. Why is this suddenly so danged unreliable? Starlink is starting to sound appealing

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  • Closed

    merge

    Cox seemed to be a little bit better before the merger. Now I’m experiencing TV/Internet outages for at least 10 minutes daily every other day and nobody knows what the problem is. They don’t wanna admit they can’t handle the peak times of the day

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  • Closed

    hopefully a fix

    Hopefully something will get fixed before next year. 😂. I saw a cox truck On 63rd and Meridian and two on Tulsa Street in Oklahoma City. Cox needs to admit they have problems With Internet/TV going out every 10 minutes at the most daily or every other day

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  • Cox sucks!! Constant outages

    I have had power outages for the past month almost every single day and it leads on into the night no one can tell me what is causing this other than crappy service from cox. Today yet another outage. Supposedly back on around 730 but I'll bet it goes on until 11 to midnight just like last night. Ma

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