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  • Data usage

    When does my Internet usage reset?

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  • Extension

    Im trying get an extension on my internet bill

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    7

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  • Why are my boxes cutting out or receiver rebooting on its own?

    For two weeks, either the Contour receiver reboots or one of the Contour boxes cuts out w/a msg "Sorry, there seems to be a problem". I swapped out one of the boxes in my bedroom today to see if that helped, but the receiver in the living room rebooted itself again later in the evening so it wasn't

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  • Issues with 3rd party TV apps

    Specific apps persistently freeze, buffer and drop out. Amazon Prime, paramount plus, Disney plus, Hulu and YouTube have all had this problem. Happens every day 10 to 20 times during a show.

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  • Outage around the same time every month when the Bill is Due

    I’ve been experiencing an outage every day since last week. What can seems to be the problem? Every month or so around the same time the Bill is Due here comes an outage again.

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    25

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  • Poor customer service

    I’ve been a loyal Cox customer since 1999, TV, internet and landline. Currently neither of my TVs work even after multiple rebooting and working with bots and real people. I scheduled a tech to come to my home today and he/she never showed up. I called customer service and they failed to do any serv

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  • Port forwarding issues

    In the app, the port forwarding feature says, "Feature currently disabled. Please contact us." I contacted customer support, and they initially told me that Cox does not support port forwarding. However, they then sent me a instructions on how to set it up before telling me cox doesn't support it. A

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  • Fast Foward Glitching and Sometimes Forces Box Reboot

    Been a long time Cox subscriber, but our primary box rebooted mid-last week and since that time, fast forwarding on all NEW DVRed programming from that time now glitches and freezes when we try to fast forward through commercials. Sometimes, the box locks up and just auto-reboots. Obviously, this is

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  • Need to reboot modem

    Just started services and there’s a modem here from previous services my friend had canceled so wanted to reboot and use my service on device so the internet can start working please

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    24

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  • My cable box is blinking red

    My cable box is blinking red

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    17

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