Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Hi I got a new router and I plugged it in but didn’t know I had to pair it could you walk me through the process
Discussions
•
Your Community
9
1
0
Good afternoon- I’m a cox customer and I would like to know more about this new promo.
Discussions
•
Your Community
7
1
0
Does anyone experience this? COX has been out 4 times, replaced the box and wires each time and same problem persists. Often I turn off and on the bedroom TV 3x before I can get a signal
Discussions
•
Your Community
11
1
0
Closed
Why did my monthly bill go up by $30?
Discussions
•
Your Community
21
1
0
I have been in an outage all day and at the beginning of the day i had orange lights on my wifi box and now there are no lights and i can’t get in contact with support because of the outage. I literally got Cox a few weeks ago and have had nothing but issues. How do i get my wifi box to work? I have
Discussions
•
Your Community
21
1
0
I’ve made the payment; when will my internet service be activated?
Discussions
•
Your Community
9
1
0
I’ve made the payment; when will my internet service be activated?
Discussions
•
Your Community
15
0
0
Accepted Solution
Ongoing bad faith, deceptive pricing, and will br filing a FCC, BBB, and local franchise complaint. If you need help with a similar situation, please, message me.
Discussions
•
Your Community
40
4
It’s absolutely ridiculous that when there are prolonged outages that as a customer I have to pick up the phone and submit a request for a credit when I couldn’t use the service I am paying for. these refund and credits should be automatically given due to failure to provide service. Anybody a lawye
Discussions
•
Your Community
30
2
We’ve had this problem for over 6 months now. We’ve had 2 techs come to “fix” the problem with no resolution. Our internet connection is constantly weak or down completely. When The cox WiFi app runs an internet connection test it says 1168 out of 1000. 119% yet when other internet connection test a
Discussions
•
Your Community
27
1
0