Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Long time customer. All services through them. TV, premium channels, internet and 5 cell lines. Just need a replacement remote. They want to charge $10 for me to go pick one up. $20 to send me one. I even have Cox complete care. So does that mean I schedule a service call? Then they determine I need
Discussions
•
Your Community
22
2
0
I work from home and our internet has been out since 1:30pm, 9/29/26. They said it’s because equipment is out of date. How am I supposed to earn my living when you’re holding us hostage so we upgrade to your new equipment. I’m so sick of this. They keep insisting we don’t have an outage in our area
Discussions
•
Your Community
11
4
0
We are having trouble finding a way to get the bundle to work on spectrum
Discussions
•
Your Community
5
0
0
What min balance I can pay on internet and min for mobile can I be put on payment arrangement
Discussions
•
Your Community
8
1
0
How do I get ahold of a human to address the daily repeated 2-15 minute outages my neighborhood experienced for a couple weeks at a time every few months???
Discussions
•
Your Community
47
2
0
channel 63 on Cox network has not been working well for about 24 hours now. The picture is tightly in the audio is scattered.
Discussions
•
Your Community
10
1
0
The outages have been very frequent throughout the day, every day for the past two weeks.
Discussions
•
Your Community
22
2
I have lost count how many times I have had outages in the past two months. Lately it’s been multiple times a day. I reached out to customer service and they offered me to pay more to ensure I stay online. Which is absolutely absurd, why would I pay more for service that should already work? Has any
Discussions
•
Your Community
13
2