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  • Will my e-mail address change?

    Your notice says "Product names currently using Cox may transition to Spectrum". My email address is myname@cox.net. Please tell me that this address will not change.

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  • Constant outages

    I have had outages almost daily since 08/21/26 and rarely before that. What is even going on??

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  • Sent a email already no response

    So I was right , if yall send a email back they just use your email for like the dark web and other companies, I just want my service to be fix it shouldn’t have taken 3 stupid techs to fix it please I can’t even enjoy a game

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  • Internet Package options

    Your app makes it extremely difficult to downgrade my service package online. without jumping through hoops, the only option I’ve seen is to add on to my service not to modify it. As it stands, I’m going to have to call customer support and being placed on hold forever

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  • Router

    My router is blinking red I’ve done everything yall have said what do I do next?

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  • DVR will not do timed recordings

    I am running DVR2. Until about two weeks ago, I was able to do timed recordings. In other words, I could select a channel and record it for a set period of time, say, one hour. This no longer works. When I'm in the Guide, I go to the channel I want, and scroll over to the channel number, then select

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  • new sign does not work

    Went to sign in to pay a bill. Page said they installed new system and I neeeded to change logon and password. I did so. Now I can't use either one to get into my account. Called and person said it does not work. They have a live web page which does not work.

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  • Set up new tv

    Trying to set up a new tv

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  • Internet down 89149

    Chat, I'm reaching out about my home internet. We are currently experiencing an outage and I want to check if I would get a credit for the hours we have no internet. I appreciate your time

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  • Closed

    My bill is $110 more

    I love the speed we have but tacking on $10 overage when I should have unlimited, jumping me from $80/$85 a month to $140 is something I wasn’t ready for. I do not want to switch to another provider to be more affordable. What other options does cox offer without tacking $10 overage and over again?

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