Discussions

  • New router in home I didn’t know I had to pair

    Hi I got a new router and I plugged it in but didn’t know I had to pair it could you walk me through the process

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  • Tv promo . 75.00

    Good afternoon- I’m a cox customer and I would like to know more about this new promo.

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    7

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  • Lines running through picture, continued "no signal" message

    Does anyone experience this? COX has been out 4 times, replaced the box and wires each time and same problem persists. Often I turn off and on the bedroom TV 3x before I can get a signal

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  • Closed

    $30 upcharge on monthly bill

    Why did my monthly bill go up by $30?

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  • No Lights on my box

    I have been in an outage all day and at the beginning of the day i had orange lights on my wifi box and now there are no lights and i can’t get in contact with support because of the outage. I literally got Cox a few weeks ago and have had nothing but issues. How do i get my wifi box to work? I have

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  • I’ve made the payment; when will my internet service be activated?

    I’ve made the payment; when will my internet service be activated?

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  • I’ve made the payment; when will my internet service be activated?

    I’ve made the payment; when will my internet service be activated?

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  • Accepted Solution

    Continued Tech disruption & Cox Corruptions (before they remove those too)

    Ongoing bad faith, deceptive pricing, and will br filing a FCC, BBB, and local franchise complaint. If you need help with a similar situation, please, message me.

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  • When there are outages

    It’s absolutely ridiculous that when there are prolonged outages that as a customer I have to pick up the phone and submit a request for a credit when I couldn’t use the service I am paying for. these refund and credits should be automatically given due to failure to provide service. Anybody a lawye

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  • Internet Connection in and out constantly

    We’ve had this problem for over 6 months now. We’ve had 2 techs come to “fix” the problem with no resolution. Our internet connection is constantly weak or down completely. When The cox WiFi app runs an internet connection test it says 1168 out of 1000. 119% yet when other internet connection test a

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