Discussions

  • Closed

    My COX internet goes out several times a day and always around 9:00 pm.

    COX only answer is that we have no outages but people are experiencing these outages. I say to COX stop denying that you have outages. COX is spending all of its time trying to sell new products but never fixing the broken products that is has already sold and charging for.4

    Discussions

     • 

    Your Community

    20

    2

    0

  • Jerked around again

    Cox Internet scheduled a day to come install. Told me someone 18+ had to be at location to receive service. I took the day off to meet contractor for Cox. The contractor showed up but said he couldn't do service without a 2nd person or couod I help him. So I choose to help him. But he still could no

    Discussions

     • 

    Your Community

    7

    1

    0

  • Closed

    The way call centers from overseas treat people

    They are the worst call centers personnel they treat you as if you’re inferior. I’ve never ever yelled at anybody or gotten angry over a phone call after talking to someone from overseas. They really need some dignity and ethics classes

    Discussions

     • 

    Your Community

    6

    0

    0

  • Regular Internet Outtage

    My cox internet and cable goes out multiple times a week, sometimes multiple times a day. Does anyone else in OKC have this issue?

    Discussions

     • 

    Your Community

    23

    1

    0

  • Cox “updates” aren’t updated

    Tv/Internet outage was to be restored by 5:58pm. No further updates have been posted or sent by text (for which I signed up). Please keep customers informed on status. Very frustrating.

    Discussions

     • 

    Your Community

    12

    1

    0

  • New router in home I didn’t know I had to pair

    Hi I got a new router and I plugged it in but didn’t know I had to pair it could you walk me through the process

    Discussions

     • 

    Your Community

    18

    1

    0

  • Tv promo . 75.00

    Good afternoon- I’m a cox customer and I would like to know more about this new promo.

    Discussions

     • 

    Your Community

    12

    1

    0

  • Lines running through picture, continued "no signal" message

    Does anyone experience this? COX has been out 4 times, replaced the box and wires each time and same problem persists. Often I turn off and on the bedroom TV 3x before I can get a signal

    Discussions

     • 

    Your Community

    13

    1

    0

  • Closed

    $30 upcharge on monthly bill

    Why did my monthly bill go up by $30?

    Discussions

     • 

    Your Community

    25

    1

    0

  • No Lights on my box

    I have been in an outage all day and at the beginning of the day i had orange lights on my wifi box and now there are no lights and i can’t get in contact with support because of the outage. I literally got Cox a few weeks ago and have had nothing but issues. How do i get my wifi box to work? I have

    Discussions

     • 

    Your Community

    23

    1

    0

Need More Help?

Learn About the Cox App!

Top Contributors

View More
  • Honored Contributor III

     • 

    5.7K Messages

    653

  • Esteemed Contributor III

     • 

    3.5K Messages

    512

  • Honored Contributor

     • 

    2K Messages

    331

  • Honored Contributor

     • 

    2.1K Messages

    291

  • Valued Contributor

     • 

    410 Messages

    66