Discussions

View More
  • Daily outages

    How do I get ahold of a human to address the daily repeated 2-15 minute outages my neighborhood experienced for a couple weeks at a time every few months???

    Discussions

     • 

    Your Community

    8

    1

    0

  • MS Now

    Unable to access this channel anymore

    Discussions

     • 

    Your Community

    7

    1

    0

  • Victoria B

    A few years back, COX sold our email addresses (@cox.net) to Yahoo. Will Spectrum be taking those email addresses back into there real of technology? I am asking because if COX currently has some "forwarder" on these @cox.net email addresses, sending them to Yahoo, did Spectrum build these in to the

    Discussions

     • 

    Your Community

    43

    2

    0

  • New equipment

    I’m trying to set up my new modem

    Discussions

     • 

    Your Community

    15

    1

    0

  • Unable to cancel hulu

    The spectrum email I received talked about getting free streaming apps. I signed up for Hulu I was told by representative that if I didn’t transfer everything over to spectrum I would Be charged for Hulu after 30 days. I have tried numerous ways to cancel my Hulu subscription. I tried on the Cox web

    Discussions

     • 

    Your Community

    22

    1

    0

  • Disabling CoxWifi

    On 9/18 i had my packages changed due to pricing. i got home plugged everything in and my router told me that it needed to change its address to avoid conflicts with the new device. Then i noticed a "Cox Wifi by Spectrum" show up. After connecting to it and turning off the Pano device, i have identi

    Discussions

     • 

    Your Community

    80

    3

  • Moving my spectrum connection

    I already spent an hour and a half with Cox trying to transfer my Spectrum service. The first representative couldn’t find my address, then another profile was created with the wrong service address, and the call was disconnected. I don’t want to start the process over again. Please locate the profi

    Discussions

     • 

    Your Community

    16

    1

    0

  • This company blows

    Past 2 days I get home to no damn internet . After 12 hour shift I wanna relax watch My shows game and I cant. Not to mention all the times they had to come over cause the internet is very weak even tho I pay for 2 gb

    Discussions

     • 

    Your Community

    96

    3

  • Jodie

    2 men came to our door stating they were there to inform us about a an outage. But they did not have any company apparel on and I wasn’t able to read their badges. They were told no and he kept knocking everytime we told them no. Finally we called the police. That is trespassing and harassment. You

    Discussions

     • 

    Your Community

    8

    0

    0

  • Connected without internet

    Before spectrum took over cox, I never had this issue. Now my wifi keeps saying it's connected without internet. I am constantly having this problem now. Im so close to canceling my service and getting something else. Does anyone have a solution before I cancel and file a complaint with the BBB ?

    Discussions

     • 

    Your Community

    16

    1

    0

Need More Help?

Learn About the Cox App!

Top Contributors

View More
  • Honored Contributor III

     • 

    5.7K Messages

    653

  • Esteemed Contributor III

     • 

    3.5K Messages

    514

  • Honored Contributor

     • 

    2.1K Messages

    333

  • Honored Contributor

     • 

    2.1K Messages

    291

  • Valued Contributor

     • 

    410 Messages

    66