Discussions

View More
  • Will my e-mail address change?

    Your notice says "Product names currently using Cox may transition to Spectrum". My email address is myname@cox.net. Please tell me that this address will not change.

    Discussions

     • 

    Your Community

    263

    3

  • Time for a change when moderator closes an issue that is really not closed

    Yes- I tried Brian’s recommendation on my account. Nothing is changed but I am not receiving bill reminder notices until after the bill due date. My 2nd issue is how dare you close my conversation. It wasn’t yours to close! The info you provided did not correct or resolve the issue Brian

    Discussions

     • 

    Your Community

    13

    1

    0

  • Panoramic WiFi Gateway On, But No Internet Connection

    I have plugged in my Panoramic Wifi Gateway device/modem, but it continues to blink with a white light in the right corner rather than a steady green. When I attempt to connect to the wifi, there is no internet connection. What am I doing wrong?

    Discussions

     • 

    Your Community

    21

    1

    0

  • Closed

    Accepted Solution

    What happen to bill reminder notifications via text??

    So, is this a new way to obtain late charges? Discontinue text bill reminders? I have had this set up on my phone for 15 years. This is the first time my bill was late and they now charge a percentage of your bill instead of a flat rate. No bill reminder except to say the at my payment was late and

    Discussions

     • 

    Your Community

    18

    1

    0

  • Hotspot

    1246 s memorial dr Tulsa Oklahoma xxxx. its going very slow I can’t even want a part of something it just keeps buffering

    Discussions

     • 

    Your Community

    17

    1

    0

  • Wi-Fi signal

    We had better service with Cox. This spectrum is horrible. We keep losing our connection throughout the day. What’s the deal?

    Discussions

     • 

    Your Community

    41

    3

  • Horrible service

    Lost internet and cable service yesterday, going on 20 straight hours no service. All i get is auto message stating they are aware of the outage, their tech's are working on it with a ETA of service return that lapses only to extend ETA. You would think a mult-billion dollar company could do better,

    Discussions

     • 

    Your Community

    31

    2

  • Bad Service

    When will the outage be fixed? Will it ever get fix?

    Discussions

     • 

    Your Community

    41

    3

  • Technician visit no-show, no complaint process

    My WiFi has not been working for over 2 weeks. I scheduled a visit for today from 1-3pm. I waited the entire duration of the service period, and at 3:09 got a text message stating that my appointment had been rescheduled to Monday morning. I called customer service, and they informed me that there i

    Discussions

     • 

    Your Community

    29

    3

    0

  • No internet

    My internet goes out daily about tge same time?? Why

    Discussions

     • 

    Your Community

    31

    2

Need More Help?

Learn About the Cox App!

Top Contributors

View More
  • Honored Contributor III

     • 

    5.7K Messages

    653

  • Esteemed Contributor III

     • 

    3.5K Messages

    514

  • Honored Contributor

     • 

    2.1K Messages

    339

  • Honored Contributor

     • 

    2.1K Messages

    291

  • Valued Contributor

     • 

    410 Messages

    66