Discussions

View More
  • Intermittent Internet Outages

    I have been having intermittent internet outages going on for at least the last 4 weeks or so. Once it started happening, I went ahead and replaced my wireless router and my modem. Neither have resolved the issue. I have a Roku connected via an ethernet cable. When the internet goes down, so does th

    Discussions

     • 

    Your Community

    10

    1

    0

  • Easy pay enrollment without my authorization

    I was enrolled in easy pay without authorization. After stating this cannot be done by Cox, the Billing team indeed confirmed to be the case. I was told an escalated individual would call me but never did. Auto enrollment without authorization is a federal regulatory incident subject to fines and re

    Discussions

     • 

    Your Community

    40

    2

    0

  • Intermittent internet service

    Constantly dropping service. Netgear cax80 event log is riddled with SYNC Timing failure and Dynamic range windows violations. Cable diagnostics say poor upstream power level and this fluctuates. Looking a fios now just too many problems spectrum cox

    Discussions

     • 

    Your Community

    17

    1

    0

  • Equipment

    Why did o get a package today from cox?

    Discussions

     • 

    Your Community

    20

    1

    0

  • Equipment

    Why did I receive a package from you today?

    Discussions

     • 

    Your Community

    11

    1

    0

  • SportsNet LA

    Now that Cox is Spectrum can customers in xxxx Get SportsNetLA as a streaming option?

    Discussions

     • 

    Your Community

    9

    1

    0

  • Equipment return request

    I was asked to return an equipment otherwise will fined. But I just joined cox and had nothing to return.

    Discussions

     • 

    Your Community

    25

    1

    0

  • Cox Customer Retention No Longer Exists

    I called Cox this morning, because my current plan expires in two days. During that time, I was transferred to 6 different people. Each time, I had to give my complete account info, plus security code, plus their having to send me a text with a code. Not one person was able to give me any options fo

    Discussions

     • 

    Your Community

    33

    1

    0

  • So many outages

    My God so many outages like every 10 minutes no Internet so for the inconvenience outage in your area I'm switching back to att I never had any problems with them later cox I will never do business with you again

    Discussions

     • 

    Your Community

    40

    2

    0

  • Return equipment

    Is my equipment returned if the service provider took the old modem and brought a new one

    Discussions

     • 

    Your Community

    26

    1

    0

Need More Help?

Learn About the Cox App!

Top Contributors

View More
  • Honored Contributor III

     • 

    5.7K Messages

    653

  • Esteemed Contributor III

     • 

    3.5K Messages

    513

  • Honored Contributor

     • 

    2.1K Messages

    332

  • Honored Contributor

     • 

    2.1K Messages

    291

  • Valued Contributor

     • 

    410 Messages

    66