Good afternoon i just had the fiber optic install but the i don’t like how the install wire is now can we have it installed under ground

My WiFi works fine downstairs near the router and one of the rooms upstairs but it has trouble reaching some of the rooms upstairs to the point where nothing loads or anything.

I received notification from Cox that there will be no charge for Homelife until October disconnection date for inconvenience. Why am I still being billed for it?

I've been having the same service at the same house for over a decade. The service has been wonderful. Hardly ever went down, minus a few storms. Out of nowhere, I've been having drops or slowdowns for the past week or so. I've never had to reset the modem this many times. After I reset the service

I want to upgrade my phpne

Why is this a thing now? I have been with Cox for internet for over 5 years now with no monthly service fees.

Website says account disconnected.

I just called cox to cancel our services this woman on the phone repeatedly calls me Ma’am when I stated I’m Pedro V and a SIR and refused to help me, even after I confirmed all the account details and verified the account, then when I ask for her name and to speak to her manager she transfers me to

You charge me for 153, but I only have two lines now for the last month

They have raised my bill from $60-$90 and refer to me being a new customer, I have been with them for years. I moved from one address to a new address. I will cancel my subscription if they keep this price.