Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
I have tried since October 21 to correct my bill and spoken to four people with the same result. I even went twice to spectrum and they can’t help me and gives me the same phone number. One call sent me to contract and it’s still not corrected and they said it would be corrected in 3-5 days. I’m fed
Discussions
•
Your Community
9
1
0
Since the switch…internet connection is bad. Constantly circling in my own house…smh
Discussions
•
Your Community
17
1
I subscribed to NBA league pass on my TV but the game I wanna watch tonight is being shown on NBA TV instead. Why can’t I watch that?
Discussions
•
Your Community
10
1
0
Can I now stop my peacock subscription now that it is part of Cox is now Spectrum
Discussions
•
Your Community
13
1
0
When I moved out of my place, the apartment complex told me to leave the modem in the apartment. When canceled my service, the cox rep told me to leave the modem in the apartment. I received an email from Cox telling me I needed to return the modem or pay a fee. I called Cox about this and was told
Discussions
•
Your Community
19
1
0
Hello, I need to disconnect my service as of November 20, 2026.
Discussions
•
Your Community
16
1
0
Whys has the internet been slow for about 2 months now? The connection will be too slow to play games and the connection will completely drop at times. I'm honestly getting frustrated.
Discussions
•
Your Community
28
1
0
Closed
Official Solution
Is this a scam email from Cox/Spectrum—or an incredibly poorly designed migration? I received the email below, and I'm trying to determine whether it is legitimate or a scam. The sender is frankbif@optonline.net, and the display name is “cox-is-now-spectrum,” which I understand is now how the compan
Discussions
•
Your Community
24
1
0
Here we go again, second day of what they call unplanned outage. Spectrum is as ridiculous as Cox was. I thought they were supposed to an improvement.
Discussions
•
Your Community
20
1
0