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  • Cannot Activate New Service

    Yesterday, I received both a text and email saying my service was ready for activation. After following all the steps in the activation portal, and selecting using my own equipment, I keep getting this error message. I’ve factory reset my modem and router, and still can’t get service. Everything is

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  • Constant Internet Outages

    I live in the Scottsdale, AZ area and this past week there have been constant service outages with no long lasting solution. Is anyone else experiencing this issue? This is becoming unacceptable, especially considering how much the services charge. Does anyone have a recommendation to Internet alter

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  • Closed

    Data Caps with Cox and Now Spectrum

    Since we are now on Spectrum for residential home internet in Las Vegas, will there still be a monthly 1024Gb data cap? Spectrum does not have data caps in any other market so I was curious about Las Vegas.

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  • Data usage by device

    I know this has been asked before, but it looks like it's been awhile and before I quit Cox for another provider I figured I'd try this. Spikes in data usage have me trying to determine which devices are responsible so that I can address the issue. However, this does not seem to be possible, which t

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  • Degraded video

    Video, image, quality less after 10 to 15 minutes. Mlb baseball subscription through Fubo subscription. I'm not paying for junk next year. Spectrum/Cox can fix this.

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  • Slow Download Reboot PC Worked For Me

    Download speed 0.11 Mbps. PC connected to modem by Coax. Tried diagnostics. None work. Rebooted the PC and it worked fine.

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  • Charged even though we wasn't getting the services .

    Tech had to come out and set the modem up to receive fiber instead of cable. Bill was paid even without the service and shut off 3 days later. WTF seriously getting the business from you guys off the bat.

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  • Modem

    Why is my new modem that was in the box brand new, keep blinking yellow? Please someone tell me so I don’t have to wait two days to watch tv.

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  • After 1 year, what will our plan pricing be?

    As a Cox Communications customer being routed to Spectrum without any say-so, I find myself being apprehensive about what's next. Sure, the unlimited data will be great considering Cox has us restricted to limited bandwidth that doesn't cut it if we do lots of streaming. And, the $40 introductory pr

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  • PRICE

    My bill went up from $70. to $100.!!!!!

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