Will only connect in DOCSIS 3.0 mode & frequently drops connections. Unable to connect to modem settings page 192.168.100.1 to troubleshoot.

I had a great experience working with Tario! From the start, he brought great energy and took the time to actually get to know me as a customer, which made the entire experience feel personal instead of just another transaction. He not only helped me save money on my internet service, but also helpe

Yall need to refund me at least one full year of internet charge , or give me a full year of free WiFi for a whole year , I can’t play any games , constant outages and yall scamming me of my money , so I expect to get refunded the amount or have a notice that I get a full year of free WiFi in my ema

There has been zero help understanding why there are nightly occurrences of internet outages. Zero proactive communication and apologies. for the amount I pay each month this is a travesty

I live in the Scottsdale, AZ area and this past week there have been constant service outages with no long lasting solution. Is anyone else experiencing this issue? This is becoming unacceptable, especially considering how much the services charge. Does anyone have a recommendation to Internet alter

Tree knocked out utility pole Sunday morning. Electric crews arrived asap to reconnect our service. However COX didn’t want be bothered to support their contract until Monday. Why???

The Wi-Fi goes on and off sometimes you can connect if you can’t.

Has anyone else asked for a remote and was told n by the service rep when you are paying for inside wiring monthly and a big cable bill and internet. I handed him my old one literally being held together by super glue and bb’s in place of the buttons that fell out.

Our internet has been out since yesterday. I have two school age children at home. There has been no new updates this is unacceptable. I shouldn’t have to take the kids to my mom’s house for the internet.

Internet is down in North Omaha again. Passed the time they said they’ll fix it. Sucks when the kids are home with nothing to do after they’ve ran around enough outside. Cox still hasn’t gotten it together. Looking for another service as I type. Smh