Discussions

  • Internet

    The app isn’t letting me change my WiFi password

    Discussions

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    Your Community

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  • “We’ve experienced an error, try refreshing the page and signing in”

    It’s keep giving me that message when I try to login to upgrade my plan. Nothing has fixed it and the problem definitely isn’t on my end. Any one know how to get it to work?

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    Your Community

    14

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  • Can’t even get to Oliver

    Webpage offers no way to connect. Text from “Oliver” includes a link to the same page. Seriously, Cox is the worst. I’ve never had such unreliable service and such piss poor customer “service”. Ridiculous. I can’t wait to cancel and move to some other provider. For shame, Cox.

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    Your Community

    13

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  • Billing

    Why am I being charged so much

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    Your Community

    16

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  • The wifi modem is too far

    The modem is too far and my tablets and tv saids get near to the modem

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    Your Community

    13

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  • Outage everyday?!

    Cox you've lost another customer. I'm done. And from reading the forums, I'm not the only one every day. Every. Day. We experience an outage around the same time. Try to get a hold of somebody in customer service or support good luck all automated and when you do get hold of somebody they can't unde

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    Your Community

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  • Closed

    My COX internet goes out several times a day and always around 9:00 pm.

    COX only answer is that we have no outages but people are experiencing these outages. I say to COX stop denying that you have outages. COX is spending all of its time trying to sell new products but never fixing the broken products that is has already sold and charging for.4

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    Your Community

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  • Jerked around again

    Cox Internet scheduled a day to come install. Told me someone 18+ had to be at location to receive service. I took the day off to meet contractor for Cox. The contractor showed up but said he couldn't do service without a 2nd person or couod I help him. So I choose to help him. But he still could no

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  • Closed

    The way call centers from overseas treat people

    They are the worst call centers personnel they treat you as if you’re inferior. I’ve never ever yelled at anybody or gotten angry over a phone call after talking to someone from overseas. They really need some dignity and ethics classes

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    Your Community

    12

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  • Regular Internet Outtage

    My cox internet and cable goes out multiple times a week, sometimes multiple times a day. Does anyone else in OKC have this issue?

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    Your Community

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