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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
It’s have been 48 hours since I got the notification about an outage on my area. I need wifi for work and school. At this point they’re just playing with us. Ocean view Ave.
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As good as cox once was they’re pure garbage now. Another Saturday with no cable or internet!! Between being out priced and having more down time then most other companies I’ll be making the switch this coming Monday!!
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I have cox fiber. We down 07/17/26 at 12:25 and still is not up at 7/18 7 am. I missed a whole day of work because of this and look like I’m going to have to figure something out for today cause I can’t afford to miss another day of work. This is ridiculous.
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Can someone help me. I got over charged $80 for something that I didn’t know about. I had supposedly gotten the unlimited plan but then I looked at my bill and now I owe $130. For something I didn’t get explained I had been told I had the unlimited and that’s why I changed to the plan I have. But an
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Since i moved back to the valley, loved the service with direct customer support beign exceptional. Now you cant even resolve an issue without spending 45+ minutes to fix or “look into this one”
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Don't know if it's the area, and after having a tech out it doesn't seem to be a problem with my equipment. My upload speeds have been garbage. I'm suppose to have a consistent 100mb, but constant testing has shown that it's dropping as low as 5mb. This is been happening for a bit now and I'm on the
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Please correct your system issue that is causing breakup of video and audio on channel 517. TV5Monde is the only reason we still use Cox. The most likely cause, in my opinion as N electronics engineer, is a bandwidth issue on a satellite link due to equipment failure or antenna misalignment. Please
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For the last several days video and audio have been breaking up on channel 516, TV5MONDE. All other channels checked are fine. The issue is most likely with bandwidth on the uplink or downlink in the communications channel between TV5MONDE and the Cox infrastructure. Pursuing the issue through the c
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It was a simple matter to set up a Reserved IP for our Amazon ECHO. The only reason I did this is because the ECHO absolutely refuses to connect to our recently replaced fiber PANO router. I've tried everything, .... yes, I truly have! So I thought a cure might be to put the ECHO's IP back into the
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I keep seeing things about Oliver, but there's no way to click on the chat
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