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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
I’ve been a customer for nearly 20 yrs and I only have internet. No home phone, no hdvr, no cable or channels. Yet my monthly bill is $170. When is Spectrum raising my rates ?
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Can’t split wifi to get cameras connected… help
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I had a order coming and it’s gone and never arrived to my house it said it was coming Wednesday 9/23 but now it’s gone and can’t track it
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Former Cox/now Spectrum internet customer. Looking at my account pages and my "offers," I saw an upgraded speed offer, but it comes with a $50 "Pro Connect" charge that I cannot uncheck or avoid in my cart. When I chatted with customer service to place the order through them to avoid the fee (I use
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Past 2 days I get home to no damn internet . After 12 hour shift I wanna relax watch My shows game and I cant. Not to mention all the times they had to come over cause the internet is very weak even tho I pay for 2 gb
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Seems to be a disconnect with billing and technician. I was told my visit would be no charge and a month later I see a $100 “Pro connect charge” on my bill. If a technician visits me again I will require a written document of the actions completed along with itemized list of charges. All I have is t
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I see that cox is now spectrum but I have a pod extender for the internet and it’s not working
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A few years back, COX sold our email addresses (@cox.net) to Yahoo. Will Spectrum be taking those email addresses back into there real of technology? I am asking because if COX currently has some "forwarder" on these @cox.net email addresses, sending them to Yahoo, did Spectrum build these in to the
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I will cancel my service . $34 increase for zero added value does not make sense. Please help me understand why I am being extorted .
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