I have done all the troubleshooting and nothing has worked. I pressed the button behind the modem and it blinks blue for a bit then goes back to blinking orange. Has been blinking orange since I plugged it all in. Tried calling cox stores, no one ever answers. Decided say it’s connected to WiFi but

As a Cox Communications customer being routed to Spectrum without any say-so, I find myself being apprehensive about what's next. Sure, the unlimited data will be great considering Cox has us restricted to limited bandwidth that doesn't cut it if we do lots of streaming. And, the $40 introductory pr

My internet has not worked since Monday night. This is unacceptable. When will it be fixed?

I know this has been asked before, but it looks like it's been awhile and before I quit Cox for another provider I figured I'd try this. Spikes in data usage have me trying to determine which devices are responsible so that I can address the issue. However, this does not seem to be possible, which t

My wifi has been out since yesterday when is this going to be fixed?

Cox internet has been down about 10 days.. I had not had a chance to call .A tech, Devon , was in our neighborhood in a Spectrum truck. My service is up and running without the anxiety and stress from phone help. Thank you Spectrum employee, Cox, Devon. My life angel this morning. Just that he took

So 3 techs showed up to fix my issue but the issue never went away the 3rd tech showed up saying everything was working and fix the issues with the router then a random outage happen in our area to fix the current problem okay I was hoping to get it fix like the next day it took 3 flipping days for

How can I fix my internet when I did all the troubleshooting steps If they didn’t work

I need to cancel my account

I started what I thought was going to be a quick process. I have been a cox customer with Internet service for like 12 years. I decided to add 2 mobile lines to my account since Verizon pricing for mobile is getting worse. I placed the order online it was showing the 2 mobile lines and service insta