Something has changed in the last week or week and a half and all of a sudden I’m having to reset my modem constantly. The app tells me the network is good and strong yet all my TVs keep disconnecting. How do you actually get a hold of a customer service representative. I’m not even seeing the optio

Why every week is an outage in the area that it last all day long but I still get charged the same amount and the internet always slower every day?

1st off I don't know what's happening with cox but they arent trustiwortiness is suspect. i complained in april that i was overcharged had 48 dollar overpayment and at a 00 amount and then bam that disappeared and added somemore charges nothing to do with a bill and what happen to that money to me s

I started what I thought was going to be a quick process. I have been a cox customer with Internet service for like 12 years. I decided to add 2 mobile lines to my account since Verizon pricing for mobile is getting worse. I placed the order online it was showing the 2 mobile lines and service insta

I am running DVR2. Until about two weeks ago, I was able to do timed recordings. In other words, I could select a channel and record it for a set period of time, say, one hour. This no longer works. When I'm in the Guide, I go to the channel I want, and scroll over to the channel number, then select

Recently my tool a worn-out XR11-RF r emote control to Cox and they replaced it with a XR15 remote control. With my 84 year old fingers, the tiny buttons on the XR15 are a poor substituent for the XR11.

I disconnected services with your company due to the constant billing issues. I no longer have your service and yet you’re still overcharging me. I just waited an hour to speak your customer service and they were complete useless and confusing. They’re stating I owe a different amount than the bill

I was told if I got the mobile with my Internet the bundle! That this would lower my bill! I ended up with 2 mobiles. Instead it went up! I'm disabled & on a fixed income so I can't afford a big bill!

Internet not working

The internet is not staying connected and is causing disruption to schooling for my children. I am also medical staff and need internet service at all times. The cable is also in and out with it being out most all of this holiday weekend. I tried to call and was on hold for 35 minutes then disconnec