First, I do not have a smart TV. I had to go through hoop after hoop to get my channels back (that I had with Cox). Totally different sports packages and they also include some channels you might already pay for. You’ll have to get help canceling your current subscription. Good luck doing it by phon

WiFi will say connected with 5 bars but doesn’t have any connection. I tried disconnecting and reconnecting but it is still flashing red.

Internet loss. It seems to happen once or twice a day. The only thing I've been able to attribute it to is FW.IPv6 INPUT drop, FW.IPv6 FORWARD drop, & FW.WANATTCK DROP. I've contacted support with this and even asked if they offered a better device that could better manage this sort of stuff. The fo

I spoke with multiple chat agents, asking to be moved from a Cox Plan to a Spectrum plan, and was moved to a plan only for you to not honor it and now change me twice from what I was previously paying? When I attempted to resolve this over the phone, the support representative tried to upsell me to

I can not port forward any port?

I've had Cox internet for awhile and it's been superb. I don't know if there's any correlation but over the past year Verizon and Glo fiber has installed their lines through the properties. Glo particularly destroyed a portion of my lawn. My connection for awhile now.. (not helpful and router only h

Don’t like the app Ai everything can’t contact a living agent!!

Spectrum required that I switch from the Cox minibox to the Spectrum Client Contour box. After two lengthy phone discussions with techs to solve to "no audio" problem, the last tech said that I should replace the Spectrum box because it is likely faulty. A tech person came to my house the next day b

How do I watch TV on my iPhone

I've been a Cox customer for over 30 years now, and I've never had any problems with my cable or internet services. I also always try to keep an open mind when services change or companies have mergers/buyouts. Therefore, when I saw all of the recent Cox/Spectrum notifications, I tried to do the sam