I had a technician come out friday. She replaced a few things outside. It was raining so she couldn’t climb the pole. She said if My Neighbor has problems as well it might the in the main line, and to Continue to report em. How do report these? I’m Beginning to think you guys need to hire an outside

I would like to hear some feedback from those who use the Cox Connect Assist Plan. If you are currently on this plan how was your experience signing up and what has your experience been with being billed each month? Three months ago I went into a Cox store to inquire about their internet service. I

Why is the internet out for 24 hours now and we are told by our neighbors it will be out until then 11th????????

We’ve been having continuous internet outages the past several days ever since an “upgrade” was done in our area. Zip code 02828. When will this problem be resolved?

Internet has been out for more than 48 hours. All the repair estimate time does is give a time and then when that time is reached it will just add 3 more hours and then so. Says repair time will be at 11:05 am today but I bet it will just change automatically to 2:05pm once it hits

It happened 2 weeks ago - outage for 12 hours. This time, after 27 hours, it still not up. I made a call to tech support number, but they hung up on me. Estimated repair time has been updated until 3:01pm, now the update text messages are e not coming any more. What is going on????

It’s going very slow and sometimes doesn’t even charge the videos, this is after their "repair”

For the past couple of months the internet would randomly drop and reconnect multiple times throughout the day - several times per hour. Then two weeks ago the internet went completely out for hours and had to schedule a tech which the earliest available was the next day (two days if your internet g

Not sure why my phone bill is still high when it’s now ONLY one line not two anymore .

I recently upgraded my modem. I called COX to see what to do with my old modem. After being connected to an AI agent, I requested a "real person" and was transferred to a "live agent" that I'm pretty sure was another AI agent. I was instructed to return my old modem by a certain date (8/9) or I woul