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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
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COX only answer is that we have no outages but people are experiencing these outages. I say to COX stop denying that you have outages. COX is spending all of its time trying to sell new products but never fixing the broken products that is has already sold and charging for.4
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Cox Internet scheduled a day to come install. Told me someone 18+ had to be at location to receive service. I took the day off to meet contractor for Cox. The contractor showed up but said he couldn't do service without a 2nd person or couod I help him. So I choose to help him. But he still could no
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They are the worst call centers personnel they treat you as if you’re inferior. I’ve never ever yelled at anybody or gotten angry over a phone call after talking to someone from overseas. They really need some dignity and ethics classes
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My cox internet and cable goes out multiple times a week, sometimes multiple times a day. Does anyone else in OKC have this issue?
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Tv/Internet outage was to be restored by 5:58pm. No further updates have been posted or sent by text (for which I signed up). Please keep customers informed on status. Very frustrating.
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Hi I got a new router and I plugged it in but didn’t know I had to pair it could you walk me through the process
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Good afternoon- I’m a cox customer and I would like to know more about this new promo.
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Does anyone experience this? COX has been out 4 times, replaced the box and wires each time and same problem persists. Often I turn off and on the bedroom TV 3x before I can get a signal
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Why did my monthly bill go up by $30?
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I have been in an outage all day and at the beginning of the day i had orange lights on my wifi box and now there are no lights and i can’t get in contact with support because of the outage. I literally got Cox a few weeks ago and have had nothing but issues. How do i get my wifi box to work? I have
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