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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Hi my name is Ericka Escobar, I signed up for cox wifi through online on October 26th. I wanted to find out if someone would be coming to set up the motor or if it’ll be delivered through mail. I haven’t gotten any updates since then.
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Hi my name is Lisa kurth the internet is not working for the playstation 3 what channel should it be on then
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After Spectrum took over I tried to order the WiFi extender pods but I couldn’t order them on the website or app. I called and they said it’s because I had to switch from a Cox account to Spectrum account so I approved and they submitted the order. They sent me a new modem and the pods however I can
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Card on file was expired. Requesting to wave the $50 penalty
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I have never had a connection issue with cox. Since spectrum took over, I’ve had multiple instances of my WiFi just stopping . My router stays white and the app says no connection issues. My tv and phone stop loading. It comes back after a few minutes. I don’t have to do anything for it to come back
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On 10/25 we show go have used 421 GB of data in a single day. Our average is around 30-50 Mb per day. I’d like to inquire about that and see if it is somehow a technical issue. I don’t know how it would even be possible to use that much in a single day.
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Tech support chat is totally useless. There is a tv episode with no audio. Even though it’s the only thing without audio, I’ve done resets. Still bad. it took me 20 minutes to get chat to understand that it’s a server-side issue, but it seriously doubt they’ll pass the message on. Does spectrum moni
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I just switched over to the Spectrum Internet plan with unlimited data 2 days ago. The data usage details page is now telling me “unable to retrieve data usage information at this time”. Will it still show me my data usage even though I’m on an unlimited plan? If so, how long does it take before I s
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No sé por qué no me deja entrar a mi cuenta ya no puedo ver qué aparatos están conectados necesito una respuesta por favor llamo a cada rato y nadie me responde siempre están cerrados no han abierto ocupados y no me pueden atender. Necesito un número en específico para que Pueda contactarme con uste
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