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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
They said service will be fixed by 6 PM. It is now 1022 and nothing. When do you guys think it’ll be back up ?
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Never had outages with cox. Now since spectrum took over the quality has gone downhill and there’s been outages. Will be switching to another provider.
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An outage seemed to start at approximately 11:30am CDT. Spectrum said it should be resolved by 11:55am, now saying nearly 4pm. Of course, although they should be working the issue, they’ll never disclose what has gone wrong. I just sat down to do work, and now cannot do anything today? This is not a
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I had Cox internet for over 20+ years at its lowest speed of 300Mbps/30Mbps. It was quite fast even at theose speeds. I recently switched to Spectrum knowing I would have to eventually do so. I got the Internet 500 plan which upload speed is 20Mbps, slower than Cox. I was expecting it to be slower t
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Our Cox internet has been completely unavailable since Hurricane Isaias, despite our residence never losing electricity. Cox has repeatedly postponed the estimated restoration time, and neither SmartHelp nor telephone technical support can confirm whether a repair crew has been dispatched. Can a Cox
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I got a new DVR cloud box because my old one was 5 years old. The new box was wifi , it didn't work because of where my wifi box was. The tech that came to replace gave me a new one that connected to the cable. Well that didn't work either, when I try to watch a recorded show, it stops somewhere in
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Does anyone have WIFI/Cable Access in East Crestview? I’ve been without all WIFI services since October 7th, 6:30 pm! Power just returned @ 5:45 pm & I .still have no services (reboot, reboot) and to the beautiful moon!🥲 No access to college or pro sports for the past 3-days…I’m having “man-cramps”
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I understand we just had hurricane come through but there is no update on when they think the internet will even be up. Anyone has an idea? I work from home
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I have never had a connection issue with cox. Since spectrum took over, I’ve had multiple instances of my WiFi just stopping . My router stays white and the app says no connection issues. My tv and phone stop loading. It comes back after a few minutes. I don’t have to do anything for it to come back
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Are Internet Data Caps now gone as the page below states https://www.cox.com/residential/internet/add-internet-data.html Unlimited Internet data. Now included. All internet plans now include unlimited data – so can stream all you want without any worries. No data caps. No overage fees. It's very con
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