I recognize that Hurricane Isaias disrupted our area, yet some neighbors near my address have restored service while I do not. It is somewhat frustrating to lack connectivity, especially since my television relies on the internet and I cannot watch it. With the children out of school, the absence of

yall technician need to be boots on ground restore these lines in the Brownsville area ain’t no way I’m paying 150$ a month just for internet to be down 6 days straight & yall not being fair to the loyal customers giving credits on they bill or waving a month services it’s a lot customers been affec

had cable yesterday and last night and then this morning I was on and after five minutes it went out and the cable box I should say the Internet box is just flashing. Is it just me or is anybody else? I’m over here in Crescent Lake on Clearwater Avenue

Anyone experiencing issues with TBS channel? Picture and sound keep cutting off. All other channels fine. Turned off cable modem and unplugged but did not change the issue

For the past couple of months the internet would randomly drop and reconnect multiple times throughout the day - several times per hour. Then two weeks ago the internet went completely out for hours and had to schedule a tech which the earliest available was the next day (two days if your internet g

I have been a long customer of Cox and for some reason after they merge with spectrum I went over my data plans and had to pay extra $60, I’d like to know why.

My power was restored Saturday a day after the hurricane hit. I'm sure the power company already have you permisible to enter my neighborhood now.. Will be be 4 days more and no Spectrum trucks in sight. Yet, articles after articles say Spectrum is following behind the power company to restore servi

I have applied for the assist program that’s $15 a month 4 times, and I just keep getting sent in circles. I proved every time that I am on Ssi and I can’t get anyone to help me. I spent hours on the phone being transferred and hung up on. I was signed up for a plan I don’t want and can’t afford. I

Are Internet Data Caps now gone as the page below states https://www.cox.com/residential/internet/add-internet-data.html Unlimited Internet data. Now included. All internet plans now include unlimited data – so can stream all you want without any worries. No data caps. No overage fees. It's very con

Why is ION channel not been available for the last few days?