Only had service for 3 days before I was shut off, records doesn't show date service tech came out and set up modem for fiber connection instead of cable. Charged for partial payment $75.00, when the bill was to have been $50.83 locked in for 5 years.

I'm trying to apply for Connect assist. I uploaded my SSI rewards letter but I got an email saying they need additional documents? I don't understand how a letter from the SSA is not good enough.

I'm a Cox TV customer on Contour Preferred, which includes ESPN Unlimited. I activated it through the Cox activation page (cox.com/espnunlimited) and connected it to my MyDisney login. The activation worked and ESPN Unlimited is still showing as connected. The problem: I need this entitlement remove

I live in Pensacola, Florida and my local PBS station shut down. There is a wonderful PBS station in Alabama. Could this PBS station in Alabama be added to the Cox lineup since I am paying for PBS and I can no longer watch it on my television. I do not have a smart television so I can’t watch the PB

I just got a new printer it is an Epson ET-4800. I had another printer when I switched to COX neither printers will connect to the internet.

A couple days ago I tried to log into the Cox app on Android and was forced to "update my user ID" which meant giving a second email address because the first one was already in use (by me). This did nothing and the same screen comes up everytime I try to log in on the app. Restarting/resetting the

Hi, I noticed that the coverage of Cox Mobile is becoming very bad in PV area (xxxx and xxxx) recently. For example, on streets Golden Arrow Dr, Silver Spur Rd, Deep Valley Dr, Longhill Dr, etc, the signal coverage is zero. Historical, Cox Mobile coverage in PV is not perfect but has never been so b

My internet goes out every hour on the hour. This has been happening daily for weeks now. What is going on

For the last week out internet has been randomly shutting off throughout the day. Understanding this happens during inclement weather it has been going on for a week plus now. Is this a system wide issue or do we need to look into a new router, several years old now.

1 Hour and 50 minutes on hold? If you are going to be in business and take payment for a service shouldnt you be able to provide the service. Our inherited cox equipment if old and outdated. Internet is constantly going on and off, have done app resets, customer service resets and technician resets.