I have spent an enormus amount time in chat sessions and with supposed tech personnel trying to access tv packages on the website. Am I the only one that can't find tv packages on the website? I have explained until I am at the point of losing my religon. Everything the spectrum support has suggeste

I can’t connect to any tv using the contour app I get an error code of xxxx. I am at hotels and campgrounds all the time what is the problem?

Internet loss. It seems to happen once or twice a day. The only thing I've been able to attribute it to is FW.IPv6 INPUT drop, FW.IPv6 FORWARD drop, & FW.WANATTCK DROP. I've contacted support with this and even asked if they offered a better device that could better manage this sort of stuff. The fo

If it continues (4 times per hour) I’ll be switching soon. Never had this issue as often before.

I cannot stream NFL and NASCAR programs to my laptop anymore. It used to work fine. Why is this happening? Was this a change when Cox became Spectrum? It is not satisfactory. Please explain.

I’ve only had internet for 2 out of the last 15 days. Hopefytoday won’t be day 16. The “check for outage” site shows an outage 2 or so blocks away from me…but for over two weeks? Are we sure anyone is working on this issue? Frustration grows with each day!! Please hurry!!!!

We live in Omaha. This is the worst Internet service. I’ve had in my entire life and that is saying something. Two weeks with dropped or spotty connections affect the Internet and TV. Inexcusable. Worst customer service I’ve ever had. Beware and do not switch.

I gave been stuck in a nightmare for the last 48 hours. I have spoken to 13 representatives. Not one had been able to help. I called to transfer the mobile line I had with Cox to a different company. Instead of giving me a transfer pin, the rep CANCELLED the mobile line. I have been trying for two d

OMG this Spectrum internet goes out just as much or more than Cox

I’m not understanding why this is happening, every week there is a disruption in service! Yet we are expected to pay our full bill on time every month 😡 What’s the point of having it ? Time to look into better options, because it’s obvious they do not care one bit…Thank God I don’t use Cox / Spectr