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  • Cannot remove ESPN Unlimited entitlement from my account. Cox says ESPN must do it, ESPN says Cox must do it.

    I'm a Cox TV customer on Contour Preferred, which includes ESPN Unlimited. I activated it through the Cox activation page (cox.com/espnunlimited) and connected it to my MyDisney login. The activation worked and ESPN Unlimited is still showing as connected. The problem: I need this entitlement remove

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  • Cox connect assist

    I'm trying to apply for Connect assist. I uploaded my SSI rewards letter but I got an email saying they need additional documents? I don't understand how a letter from the SSA is not good enough.

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  • PBS

    I live in Pensacola, Florida and my local PBS station shut down. There is a wonderful PBS station in Alabama. Could this PBS station in Alabama be added to the Cox lineup since I am paying for PBS and I can no longer watch it on my television. I do not have a smart television so I can’t watch the PB

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  • Printer not connecting

    I just got a new printer it is an Epson ET-4800. I had another printer when I switched to COX neither printers will connect to the internet.

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  • Can't Stop Updating User ID

    A couple days ago I tried to log into the Cox app on Android and was forced to "update my user ID" which meant giving a second email address because the first one was already in use (by me). This did nothing and the same screen comes up everytime I try to log in on the app. Restarting/resetting the

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  • Coverage degrades significantly in PV

    Hi, I noticed that the coverage of Cox Mobile is becoming very bad in PV area (xxxx and xxxx) recently. For example, on streets Golden Arrow Dr, Silver Spur Rd, Deep Valley Dr, Longhill Dr, etc, the signal coverage is zero. Historical, Cox Mobile coverage in PV is not perfect but has never been so b

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  • My internet constantly goes out every hour on the hour for a couple minutes. This has been going on for weeks now. What is happening

    My internet goes out every hour on the hour. This has been happening daily for weeks now. What is going on

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  • Internet randomly shuts off for the last week

    For the last week out internet has been randomly shutting off throughout the day. Understanding this happens during inclement weather it has been going on for a week plus now. Is this a system wide issue or do we need to look into a new router, several years old now.

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  • Hold Time

    1 Hour and 50 minutes on hold? If you are going to be in business and take payment for a service shouldnt you be able to provide the service. Our inherited cox equipment if old and outdated. Internet is constantly going on and off, have done app resets, customer service resets and technician resets.

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  • Cox down three days

    It has been 3 days and I have no internet. They leave no resolution, they don't tell us what's going on. The hotspots are not working. I'm using my phone hotspot. No resolution at all, why we sit signing up for something that you're not using

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