Discussions

View More
  • Spectrum customer Service

    After I paid my late charges and getting my account current the next day I get a text message saying I still need to pay $168.00 after calling customer service they basically called me a liar So after being a loyal Cox customer for over 15 years I will soon be canceling my service

    Discussions

     • 

    Your Community

    14

    1

    0

  • Disabling CoxWifi

    On 9/18 i had my packages changed due to pricing. i got home plugged everything in and my router told me that it needed to change its address to avoid conflicts with the new device. Then i noticed a "Cox Wifi by Spectrum" show up. After connecting to it and turning off the Pano device, i have identi

    Discussions

     • 

    Your Community

    20

    1

    0

  • Unlimited Data?

    I'm currently paying $50 per month for 100 up/down Fiber and $50 month for unlimited data (cox), I keep hearing Spectrum has no data caps. I want to change to one of the Spectrum Plans (500 Mbps @ $60/month, 1Gbps @ $70/month or 2Gbs @ $90/month), which lowers my monthly rate. But, all of them show

    Discussions

     • 

    Your Community

    25

    1

    0

  • WiFi Not included in Internet!! ??

    So, I upgraded yesterday to a higher speed, lower monthly payment, but I still did not had any internet connection. Happens to be that I had to buy a separate “WiFi” package connection at 10$ extra! I found out that this evening, and I still don’t have any internet connection! That’s ridiculous Cox-

    Discussions

     • 

    Your Community

    32

    2

    0

  • PBS

    I live in Pensacola, Florida and my local PBS station shut down. There is a wonderful PBS station in Alabama. Could this PBS station in Alabama be added to the Cox lineup since I am paying for PBS and I can no longer watch it on my television. I do not have a smart television so I can’t watch the PB

    Discussions

     • 

    Your Community

    51

    2

    0

  • This company blows

    Past 2 days I get home to no damn internet . After 12 hour shift I wanna relax watch My shows game and I cant. Not to mention all the times they had to come over cause the internet is very weak even tho I pay for 2 gb

    Discussions

     • 

    Your Community

    28

    1

  • Bill to high

    I change my plan to unlimited data for 120.00 but the last two months have exceeded this amount why? And can I get my bill prorated because of this

    Discussions

     • 

    Your Community

    27

    1

    0

  • Track phones

    Need tracking information to phone that should be delivered today

    Discussions

     • 

    Your Community

    13

    1

    0

  • Spectrum's Bait and Switch for Legacy COX Customers

    At this link https://www.cox.com/residential/cox-is-now-spectrum.html , a page that is aimed soley at COX customers who are being transferred to Spectrum, it clearly says - TWICE - "at no extra cost." But when you call Spectrum and ask if your current COX Contour TV tier (mine is the highest) is eli

    Discussions

     • 

    Your Community

    85

    1

  • Activate phone

    Can’t find sim card

    Discussions

     • 

    Your Community

    14

    1

    0

Need More Help?

Learn About the Cox App!

Top Contributors

View More
  • Honored Contributor III

     • 

    5.7K Messages

    653

  • Esteemed Contributor III

     • 

    3.5K Messages

    513

  • Honored Contributor

     • 

    2.1K Messages

    332

  • Honored Contributor

     • 

    2.1K Messages

    291

  • Valued Contributor

     • 

    410 Messages

    66