After I paid my late charges and getting my account current the next day I get a text message saying I still need to pay $168.00 after calling customer service they basically called me a liar So after being a loyal Cox customer for over 15 years I will soon be canceling my service

On 9/18 i had my packages changed due to pricing. i got home plugged everything in and my router told me that it needed to change its address to avoid conflicts with the new device. Then i noticed a "Cox Wifi by Spectrum" show up. After connecting to it and turning off the Pano device, i have identi

I'm currently paying $50 per month for 100 up/down Fiber and $50 month for unlimited data (cox), I keep hearing Spectrum has no data caps. I want to change to one of the Spectrum Plans (500 Mbps @ $60/month, 1Gbps @ $70/month or 2Gbs @ $90/month), which lowers my monthly rate. But, all of them show

So, I upgraded yesterday to a higher speed, lower monthly payment, but I still did not had any internet connection. Happens to be that I had to buy a separate “WiFi” package connection at 10$ extra! I found out that this evening, and I still don’t have any internet connection! That’s ridiculous Cox-

I live in Pensacola, Florida and my local PBS station shut down. There is a wonderful PBS station in Alabama. Could this PBS station in Alabama be added to the Cox lineup since I am paying for PBS and I can no longer watch it on my television. I do not have a smart television so I can’t watch the PB

Past 2 days I get home to no damn internet . After 12 hour shift I wanna relax watch My shows game and I cant. Not to mention all the times they had to come over cause the internet is very weak even tho I pay for 2 gb

I change my plan to unlimited data for 120.00 but the last two months have exceeded this amount why? And can I get my bill prorated because of this

Need tracking information to phone that should be delivered today

At this link https://www.cox.com/residential/cox-is-now-spectrum.html , a page that is aimed soley at COX customers who are being transferred to Spectrum, it clearly says - TWICE - "at no extra cost." But when you call Spectrum and ask if your current COX Contour TV tier (mine is the highest) is eli

Can’t find sim card