Discontinue cable service

I'm writing to see if anyone else in the community is experiencing the same issues I am. For the past several weeks, my internet service has been extremely inconsistent and unstable. I'm paying for the 500 Mbps plan, but my download speeds frequently drop to 19 Mbps or even lower. The connection als

On August 20 on or about 5 PM our neighborhood had and still has an outage of Cable TV due to lightning strike somewhere in the neighborhood. Many customers are affected by this outage. It is coming up on 48 hours now of no TV. Are we going to be compensated on our bill for this long outage that is

My internet is so slow recently I haven’t even been able to play a Fortnite match. A very basic game that has NEVER given me any issue, even when I first got Cox. I have done multiple internet speed tests and they all come back great but it very clearly NOT GREAT. And it’s every single device connec

The first three days after enrolled and it reached 298 Mbps, which is 300 Mbps. Now, the speed is between 20 and 40 Mbps.

Cox's FttH access path is sending the gateway RA but is not relaying or servicing DHCPv6-PD. Tier 2 technical support and on-site technician will not escalate this so that it can be fixed. Any suggestion to get network engineering to take a look?

why is there no way to report when a contractor has damaged your service feeding your house.

Hi my name is Travis and im disappointed in cox because I have no received my equipment for my internet yet!

My bill is caught up next bill due September 6th you just sent me a text that I owe $202 and I do not

Cox internet is out again in my neighborhood since yesterday but since they don’t see an outage they will only send a tech tomorrow. Ridiculous, it happened last month too for 5 days. It’s moronic that I can’t report the outage. I can predict what will happen, tomorrow the tech guy comes and says ye