I noticed that I’m still being tracked on my daily usage, and also I’m warned when I get close to maxing it out each month. I had thought spectrum was unlimited. Do you have to change plans to get that or ask for that unlimited plan or have they just not changed it over yet? Also, I currently have t

So my Internet goes out, and I login to this Cox app and get told about a “planned outage”… A “short” planned outage. A five hour outage. Planned maintenance. And you don’t inform us so that we can plan ahead ourselves? I never got an email telling me about this maintenance outage. Some of us work a

I just payed my bill. When will my WiFi return

I got this email - it seems phishy. Is it valid?

My bill is now $90 this month but it doesn’t specify why. Why am I being charged an extra $30 this month?

Your notice says "Product names currently using Cox may transition to Spectrum". My email address is myname@cox.net. Please tell me that this address will not change.

Do I need a new dvr box to access the newly available apps programs

I have never had a connection issue with cox. Since spectrum took over, I’ve had multiple instances of my WiFi just stopping . My router stays white and the app says no connection issues. My tv and phone stop loading. It comes back after a few minutes. I don’t have to do anything for it to come back

The representative that answered the call when I tried to disconnect my service was so rude about it that I will live without cable service before I ever utilize what is now Spectrum!

Ever since Spectrum took over Cox, I've been experiencing at least one outage per week. In most weeks, it's well more than one, and this past week or so I have had intermittent connection every evening. Of course I have an outage right now. What is going on? I live in Northern Virginia and I have no