This has been an absolute nightmare of a customer experience. I received my Spectrum equipment two days ago, but the service was never activated. I spent over 3 hours chatting back and forth with their AI agent and a live agent, and neither of them could get my service activated. To make matters wor

have not had cable or internet since the storm except for a random 24 hrs 5 days ago No i formation about when or if it will be restored I have spoken with tech support and submitted reports on line signed up foe messaging updates but have otten nothiing Exploring alternate service providers at this

With cox for 500mbps my bill has been 70.00 with spectrum now it is 94.00. I looked at their plans and for the same 500mbps they are offering the plan at 40.00. What the heck!

Hello, I need a return label to send old modem to store. Thank you

Haven’t had internet for the last 3 days. Ever since the spectrum change, my internet has been spotty and then it completely went out. Every time I check the cox app, it says the estimated time of repair is always 30 minutes later than the time I check. Then I check again later and again, its estima

Need to know about the senior citizens discount for internet

I understand we had hurricanes, but we had internet and tv when our powered was restored Wednesday, it came back on Thursday worked till this morning , been down ever since this morning. I need it for work!

Inherited from Cox and left completely in the dark: No service since the 9th, useless alerts, and spotty support. I am posting here to formally voice my absolute disappointment and frustration with how Spectrum has handled its recent transition following the acquisition of Cox Communications. Like m

We did not have any internet or tv for 7 days and was inquiring about a credit

Cox is the worst maintained WiFi company I’ve ever dealt with, my WiFi router has been out for 4 days straight. I’ve made appointments for a technician to come out to swap my modems and I have a 2 story house mind you, they don’t knock only ring the door bell which doesn’t sound upstairs so I don’t