I decided to switch to spectrum contour and within two weeks my brand new remote does not work. I’ve tried every troubleshooting recommendation and I’ve spoken with customer service and they say I have to pay to have the remote replaced. They provided me brand new remote with my brand new equipment,

It’s difficult to follow the Tulsa/Arkansas football game on ESPN unlimited due to constant lagging. Is this what we can expect from Spectrum?

On 9/18 i had my packages changed due to pricing. i got home plugged everything in and my router told me that it needed to change its address to avoid conflicts with the new device. Then i noticed a "Cox Wifi by Spectrum" show up. After connecting to it and turning off the Pano device, i have identi

I have the Contour Ultimate package @ have been using my TV Provider login to access HBO Max for years. Why is HBO Max app now asking for renewal? If I do, is the $10.99 monthly fee still covered by my cable provider?

I just got my new Panoramic Wifi Gateway provided by Cox (Brand: TECHNICOLOR, Model: CGM4981COM) and I can't login to the router. I tried factory resetting it and using admin / password, admin / admin, leaving it blank, admin / last 8 of the serial number and none of them are working. I don't know t

I'm writing to see if anyone else in the community is experiencing the same issues I am. For the past several weeks, my internet service has been extremely inconsistent and unstable. I'm paying for the 500 Mbps plan, but my download speeds frequently drop to 19 Mbps or even lower. The connection als

White tower out. No power

I have had my connection drop out several times per hour for a couple years now. I have had three different techs at the house with no change to service. I printed the error log from my modem and the techs didn’t even look at it. I have replaced my modem twice, put it a new router, and replaced the

Hello. I keep getting text messages saying that I am in collections. Can you confirm that this is true ? This is the third time this has happened. If I am not in collections with your company can you take me out of this text messages

I’m in Oceanside, and we’ve been experiencing increasing internet dropouts over the last 36 hours. It’s to the point now where it’s on for 30 seconds and then back out. Can someone please fix this? Some of us work from home, remotely, and this is not an acceptable level of service.