I left Cox Mobile in September because a simple phone upgrade turned into five hours and twenty minutes with customer service. All I wanted to do was move my existing number and plan from my Google phone to a new Samsung. The Samsung told me to contact Cox Mobile. So I did. Eight representatives lat

Since spectrum took over I have to keep resetting my internet modem and it’s very frustrating! I pay $140 mo for unlimited internet and should not be having these problems.. very dissatisfied with Spectrum!!

I have tried since October 21 to correct my bill and spoken to four people with the same result. I even went twice to spectrum and they can’t help me and gives me the same phone number. One call sent me to contract and it’s still not corrected and they said it would be corrected in 3-5 days. I’m fed

Since the switch…internet connection is bad. Constantly circling in my own house…smh

I subscribed to NBA league pass on my TV but the game I wanna watch tonight is being shown on NBA TV instead. Why can’t I watch that?

Can I now stop my peacock subscription now that it is part of Cox is now Spectrum

When I moved out of my place, the apartment complex told me to leave the modem in the apartment. When canceled my service, the cox rep told me to leave the modem in the apartment. I received an email from Cox telling me I needed to return the modem or pay a fee. I called Cox about this and was told

Hello, I need to disconnect my service as of November 20, 2026.

Whys has the internet been slow for about 2 months now? The connection will be too slow to play games and the connection will completely drop at times. I'm honestly getting frustrated.

Is this a scam email from Cox/Spectrum—or an incredibly poorly designed migration? I received the email below, and I'm trying to determine whether it is legitimate or a scam. The sender is frankbif@optonline.net, and the display name is “cox-is-now-spectrum,” which I understand is now how the compan