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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
I decided to switch to spectrum contour and within two weeks my brand new remote does not work. I’ve tried every troubleshooting recommendation and I’ve spoken with customer service and they say I have to pay to have the remote replaced. They provided me brand new remote with my brand new equipment,
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For a couple of days now, TLC has not been syncing audio and video it’s delayed. It’s across all devices my phone my iPad on the contour app and on my TV using a Cox box. I go to watch TLC live straight on their page. it works just fine so it’s some kind of sinking error between Cox and spectrum. I
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I'm seeing a problem with ipv6 that started 2-3 days ago. This is in Phoenix area. IPv6 stopped working. When I started troubleshooting I narrowed the problem to DHCPv6. My router sends DHCPv6 Solicit. Cox/Spectrum network answers with DHCPv6 Advertise (IA_NA address and IA_PD prefix). My router the
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Sound on KAFY channel 13 goes silent during shows for various lengths of gime is anyone trying to fix it? no other channels have that problem
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It’s difficult to follow the Tulsa/Arkansas football game on ESPN unlimited due to constant lagging. Is this what we can expect from Spectrum?
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On 9/18 i had my packages changed due to pricing. i got home plugged everything in and my router told me that it needed to change its address to avoid conflicts with the new device. Then i noticed a "Cox Wifi by Spectrum" show up. After connecting to it and turning off the Pano device, i have identi
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I have the Contour Ultimate package @ have been using my TV Provider login to access HBO Max for years. Why is HBO Max app now asking for renewal? If I do, is the $10.99 monthly fee still covered by my cable provider?
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I just got my new Panoramic Wifi Gateway provided by Cox (Brand: TECHNICOLOR, Model: CGM4981COM) and I can't login to the router. I tried factory resetting it and using admin / password, admin / admin, leaving it blank, admin / last 8 of the serial number and none of them are working. I don't know t
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