Recent Discussions
Internet speed slows shortly after modem reset
I have a brand new TP link BE 3600 router and an Arris SB8200 modem. I have been only getting an average of 20-30mbps download speed. I have gigablast. I reset the modem via the cox app, and for a short time get 900mbps + download and 100mbps+ upload. This lasts for a few moments then right back to 20-30mbps. New router, multiple resets, no change. I have had this issue for a few months. Do I need a technician to come out and check outside cable? What else can I do?
Network Impacting Event??
I've been without internet for over 24 hours now with two high school kids that attend school online. Nobody can give me an estimates restore time/date, either. Funny thing is, the businesses close to my home (less than a quarter of a mile away) that have cox are having no issues. What the hell is going on and when is it going to be fixed? I'm ready to switch to tmobile at this point.Internet Down Again One day before huge hurricane..
My family went without internet and phone for 6 days after the last hurricane here in Florida. That was less than 2 weeks ago. Everyone else I know never lost internet but almost a week after we still went without. Now today one day before even a larger hurricane I have NO internet again. So my family has no tv to watch the news, no home phone to use incase of an emergency and really no trust we will have any connection soon. to do this to people one day before a Huge Hurricane is just no right. This is a safety issue at this point. Cox is how we get TV so what the heck, we are changing this was the last straw for our family. The service is and has not been reliable, Nor any more fast than Centrylink I have at work. Actually our centrylink at work (3miles for home) has not missed one second of connectivity. Thanks for the added stress going into a Hurricane cox.Yahoo Email is a joke!
When attempting to read and/or send emails, the "Page Unresponsive" dialog box comes up again and again and again.; it is more than frustrating I don't want to sound like a conspiracy theorist, but in my opinion it is being done by Yahoo to coerce the people who transitioned from Cox to subscribe to their Premium service for $1.99 a month. Cox needs to ensure that Yahoo fixes this or pays Yahoo more to provide email service to its previous email customers. I am paying the same to Cox as I did before they stopped supporting email and stopped providing McAfee Security Suite--less service but no less on my monthly bill! This needs to be resolved! I am not getting this "Page Unresponsive" dialog box on any other websites so I know it is not my PC being slow.
Unable to switch device
I have cox mobile connection and want to switch to iPhone 16. I got device delivered from Apple and called cox mobile to help switch eSIM for my connection. It has been 5 days and I even visited cox location but there is no one able to help to switch the device. Unfortunately there is no escalation or accountability. Or the feature itself doesn’t exist.
Internet having poor connection
We've received several text msgs about service outages in the last several weeks. Our problem is that we continue have very sketchy service since all this started. What can be done so we can go back to the reliable service we've had in the past? Is anyone having these issues with tv streaming "circling" and poor/weak wifi signal? Thanks
