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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
We did not have any internet or tv for 7 days and was inquiring about a credit
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I just moved into a new house and the network wiring is a bit of a mess. I do know there are two lines running into the house from the demarcation box that is split from the main trunk line. The splitter is a Antronix CMC2002HC-A which is rated from 5-1002MHz. Would Cox be able to provide me with a
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My cable box went out. I tried calling Spectrum several times and got disconnected every time. I went into the office and wouldn’t you know it, the system was down. I waited several days and went back in to the store. They were out of that specific cable box and had absolutely no idea when more boxe
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Never had outages with cox. Now since spectrum took over the quality has gone downhill and there’s been outages. Will be switching to another provider.
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Been following posts and anawers and we were supposed to have service back by Sunday. Now Monday am and still nothing. When I use chat to get info they reply theynhave not been told anything and nothing from phone. notifications I wonder if anyone at Spectrum knows whats going on
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Inherited from Cox and left completely in the dark: No service since the 9th, useless alerts, and spotty support. I am posting here to formally voice my absolute disappointment and frustration with how Spectrum has handled its recent transition following the acquisition of Cox Communications. Like m
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Here we are now in the 10th day after the hurricane and still no service. I’ve had 1 email 2 days ago from Cox/Spectrum saying my service is expected to be restored by Sunday evening. Here we are on Monday morning 10/19/26 and STILL no service. My power was back on by 3:00 PM the next day!!! We have
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Hi all, I sign up spectrum few days ago and got modem today. I try plug in 1 coax outlet but it fail. The modem blinking yellow light then I moved to another coax outlet. Modem still show blink yellow and can’t get online. I chat with cs and he said that he can’t see my modem at their end. He also s
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With cox for 500mbps my bill has been 70.00 with spectrum now it is 94.00. I looked at their plans and for the same 500mbps they are offering the plan at 40.00. What the heck!
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On 9/18 i had my packages changed due to pricing. i got home plugged everything in and my router told me that it needed to change its address to avoid conflicts with the new device. Then i noticed a "Cox Wifi by Spectrum" show up. After connecting to it and turning off the Pano device, i have identi
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