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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
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Can I change the day that my auto payment is taken out
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I'm trying to find Oliver to help with quick troubleshooting however the buttons to speak to him are no longer present on the Cox website. I've tried switching browsers and disabling extensions (ad-blocks), but nothing seems to make it come back. The button is literally missing.
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Every time I try to contact support via chat, there’s no option and I keep getting pushed in a loophole
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I have never had a connection issue with cox. Since spectrum took over, I’ve had multiple instances of my WiFi just stopping . My router stays white and the app says no connection issues. My tv and phone stop loading. It comes back after a few minutes. I don’t have to do anything for it to come back
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I have tried since October 21 to correct my bill and spoken to four people with the same result. I even went twice to spectrum and they can’t help me and gives me the same phone number. One call sent me to contract and it’s still not corrected and they said it would be corrected in 3-5 days. I’m fed
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Verizon quoted 30 days to unlock paid off phone going from Verizon to spectrum mobile by verizon
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I left Cox Mobile in September because a simple phone upgrade turned into five hours and twenty minutes with customer service. All I wanted to do was move my existing number and plan from my Google phone to a new Samsung. The Samsung told me to contact Cox Mobile. So I did. Eight representatives lat
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Since spectrum took over I have to keep resetting my internet modem and it’s very frustrating! I pay $140 mo for unlimited internet and should not be having these problems.. very dissatisfied with Spectrum!!
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Since the switch…internet connection is bad. Constantly circling in my own house…smh
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I subscribed to NBA league pass on my TV but the game I wanna watch tonight is being shown on NBA TV instead. Why can’t I watch that?
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