No internet or phone
I have not had internet or phone access for 17 days network impairment with no time frame for it to be up and usable as much money as I pay and as large this company is not to mention the monopoly they have in Scottsdale how in the name of God would this take more then 24 hours 17 days no internet and they just sent me a 160 dollar bill
Confused by "Other" category in my data usage
I've been getting super close to my data cap the last few months, and I've noticed that a category simply labeled "Other" is accounting for almost half of my total data usage. This month it's currently at 44% of my usage, and we only have two days left in the cycle with 1127gb used. When I read the description for this category it says "Activites that makde up a relatively small proportion of your overall usage. This also includes unrecognized traffic or activity that could not be categorized." If my math isn't wrong, that's 495.8gb of data in a category that I can't keep account of, so I don't really know what to do. I read that VPS can mess with data tracking, but my family doesn't use any. Can someone please help me understand?Cox Email Problems
Anyone else having serious problems using Cox email today? I am trying to send emails but when I go to start a new email it takes a minute until it loads and by that time the server time is out. In fact, nothing seems to be working right using a Cox website for email! Nothing has worked right since the last update!
New Orleans (MidCity/Treme)
Nearly 3 weeks of daily spotty/intermittent connection frustrations. Even downgraded my speed, thinking maybe it just couldn't handle it. Still the same daily issues. Technical support has been no help whatsoever. They cannot comprehend that it's a neighborhood issue, not an individual home. 'Check the cable connections, reboot the modem, reset the router' - always the same BS support. I have 2 separate lines at home, a personal and a business, both experience the same interruptions at the exact same time. Next door neighbors have confirmed the same interruptions at the same time. So very frustrating! AT&T fiber can't get here soon enough!Taking a week off in protest.
Just thought I would post that I am taking a week off from this forum in protest to the new changes to forum. Lack of picture upload. No spell check. Can't delete posts. Can't see who posted last and so on. The new forum is horrible IMO and so far NO response from moderator. If things aren't better in a week I may be forced to use my time on a different forum. Feel free to post your complaints here.
CoxWIFI is slow on Laptop, Fine on Mobile
If I connect to the CoxWIFI hotspot on my phone, it seems fine. Can surf internet, watch a youtube video just fine. If I try and connect on my laptop, I have issues. Data Packet loss, high latency, DNS server unable to be resolved, etc. What's the point in paying for the service if it barely works or only works on my phone. It can't be congestion (it's 2am where I am, neighborhood isn't exactly filled with alot of people trying to connect to it).
Tired of outages
I'm tired of service interruptions without compensation. If service continually is unavailable, what am I paying for? No technical support during event and no compensation for inconvenience. This is unacceptable. Imagine paying for a meal that us not served! Ludicrous!!! Please stand with me
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