My Email Addy is Incorrect

Question

I've changed my cox email address in my account. But on the landing page &lt;https://www.cox.com/resaccount/home.html&gt; the old address is still shown. Refresh does not change it. There is a link to edit it, but the link goes to the page that shows the new/correct email address. So, it appears that cox has a bug in their customer page management software. Any suggestions as to how to fix this?Thanks for any comments.

juliann · Answer

Hello. I'm sorry to hear you're having an issue with updating your email address on your Cox account. We'd be happy check on our end if the update took place and or update the email for you. Please email us your “full” name, “complete” address, Cox pin and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!&nbsp;