Recent Discussions
- shaisdunn10 days agoNew Contributor11Views0likes1Comment
Travel Plan
I have been with Cox for 27 years. I've had cable, internet and phone service throughout the years. Two weeks ago my internet bill more than doubled because of an expiring promotion. I went into the Cox store to drop my service and go to Verizon. Cox double teamed me with a sales pitch that would offer me a better price, guaranteed no contract, and my bad, I fell for it. Because my current cell phone did not fall under their promotion I had to buy a new phone, but the promotion would offer me $500 off, but I couldn't buy the phone then and there, it would have to be a payment plan. So today, I contacted Cox with the online chat to set up the travel plan on my phone as I'm going to be out of the country for a couple weeks, starting next week. I was told I had to have cox mobile service for 30 days before I could get the travel plan. Now I'm going to have to pay exorbitant roaming fees because I've had the phone less than 30 days? That doesn't even make sense! They act as if I'm a new customer with no credit history with the company. I've been with them for 27 years! As soon as this phone is paid off, I'm done. They are a bunch of scam artists!jen497513 days agoNew Contributor53Views0likes2CommentsProtection plan
So I'm trying to figure out how to update my protection plan. I been paying for almost a year now and I thought after I switched my phone that it would update. I was wondering if I can get a full refund for the the subscription for a year. So please help me out here cause I really don't want to go some where else for new services cause have internet as well and I don't want to lose business with you all appreciate if you can help me out.narcisolopez27 days agoNew Contributor37Views0likes2Comments- burnsy128 days agoNew Contributor II38Views0likes2Comments
Cox Mobile service
Greetings, Is this forum for Cox home telephone only? Is there a community forum for Cox Mobile (Verizon) support?SolvedAnesti332 months agoContributor121Views0likes2CommentsWelcome
Welcome to the Mobile Forum, where you can ask, answer, and discuss technical topics regarding Cox Mobile devices, services, and plans. Purpose The purpose of the CoxMobile Forum is to allow customers to discuss technical topics related to residential Cox Mobile services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at@CoxHelp, visit us onFacebook, or atcox.help@cox.com. Registration To register (or log in with) your own Forums identity, clickJoin the Discussion. Guidelines To get the most out of your forums experience, follow these guidelines for posts: Use descriptive titles for your posts. Put as much of your problem in as possible, i.e., “Setting up email on my phone,” “Creating additional email addresses?” Provide a specific description of the issue.For example, write“I just bought a new laptop running Windows 7 and can’t get my email to download to Outlook. How do I do that?” Use theReport Abusebutton to let us know if you see comments that are off topic, abusive, or otherwise unrelated to the discussion. Use theSelect This Answerbutton to show others which solution really worked for you. By flagging good solutions, you may just solve the problem for some other user. Ground Rules Here are a few ground rules before we get started: Be respectful. Hostile, derogatory, ormean posts will be removed. Please don’t post your personal information, like account number, phone number, social security number, address, or any other sensitive information. We’ll remove posts that contain these things, but the Cox Forums Team can’t be responsible for who may see it before we do. The Cox Forums Team deletes spam comments, removes copyrighted material, and generally tries to keep these conversations open and available for Cox subscribers to ask questions, get help, and discuss their experiences.ChrisB2 months agoCommunity Manager25Views0likes0Comments- ChrisB2 months agoCommunity Manager58Views0likes0Comments
Cox Mobile Plan without Cox Internet
Im a 4 year Cox Internet Customer and recently added Cox Mobile + a new device. Im moving across my state and Cox doesnt provide Internet Service in this location, would I be able to keep my Cox Account / Cox Mobile plan if I Terminate my Cox Internet once I move?SolvedHaydenG6 months agoNew Contributor190Views0likes3Comments