Recent Discussions
Phone not working
Our new iPhone no longer working correctly. Our phone was working properly, but as of today it no longer works.48046584714 days agoNew Contributor16Views0likes2CommentsiPhone 16 pro Max False ship date at the time of order
I placed an order for the iPhone 16 Pro Max on September 17, and the initial ship date mentioned was September 27. Three days later, I received an email stating that the new estimated delivery date is October 18. I'm disappointed because the ship date was initially given as September 27, and now it has been extended for over three weeks, with this being an estimate. I'm really unhappy with the service provided by COX. It's been a horrible experience. I don't know when I will get the phoneRahul4 days agoVisitor II7Views0likes1CommentGROUP MESSAGING ISSUES
Purchased iphone 16 Pro Max. transferred service from Visible with a iPhone 12. Unable to participate in group messaging wit a couple of contacts using Android phones. HELP. Cox said not on their end and to go to Apple. Cox said the group messaging is enabled. Cannot find this on the iPhone 16 Pro Max to verify. HELPTeresaJ6 days agoNew Contributor15Views0likes4Comments- nareshgolla11 days agoNew Contributor72Views0likes6Comments
Transfer my Samsung Galaxy Ultra to cox.
Can I transfer my phone to cox services? My phone is paid off.Solvedhiggsmoses24 days agoNew Contributor28Views0likes1Comment- shaisdunn2 months agoNew Contributor44Views0likes1Comment
Travel Plan
I have been with Cox for 27 years. I've had cable, internet and phone service throughout the years. Two weeks ago my internet bill more than doubled because of an expiring promotion. I went into the Cox store to drop my service and go to Verizon. Cox double teamed me with a sales pitch that would offer me a better price, guaranteed no contract, and my bad, I fell for it. Because my current cell phone did not fall under their promotion I had to buy a new phone, but the promotion would offer me $500 off, but I couldn't buy the phone then and there, it would have to be a payment plan. So today, I contacted Cox with the online chat to set up the travel plan on my phone as I'm going to be out of the country for a couple weeks, starting next week. I was told I had to have cox mobile service for 30 days before I could get the travel plan. Now I'm going to have to pay exorbitant roaming fees because I've had the phone less than 30 days? That doesn't even make sense! They act as if I'm a new customer with no credit history with the company. I've been with them for 27 years! As soon as this phone is paid off, I'm done. They are a bunch of scam artists!jen49752 months agoNew Contributor68Views0likes2Comments