Forum Discussion

dbird's avatar
dbird
New Contributor
23 days ago

My Email Addy is Incorrect

I've changed my cox email address in my account. But on the landing page <https://www.cox.com/resaccount/home.html> the old address is still shown. Refresh does not change it. There is a link to edit...
JulianN's avatar
JulianN
Moderator
23 days ago

Hello. I'm sorry to hear you're having an issue with updating your email address on your Cox account. We'd be happy check on our end if the update took place and or update the email for you. Please email us your “full” name, “complete” address, Cox pin and a copy of your post to Cox.Help@cox.com for further assistance. Thank you! 

dbird's avatar
dbird
New Contributor
20 days ago

Thanks for the reply. I think the problem has gone away. I'm no longer able to reproduce the issue.

  • Darkatt's avatar
    Darkatt
    Honored Contributor
    18 days ago

    It was your browser holding on to old information, refreshing, or delete cached files and cookies fixes this.