WARNING: Yahoo hides spam from third-party email apps
Yahoo Email filters out their idea of spam into a Yahoo spam folder and never makes it visible to third-party email apps such as Mac Mail or Thunderbird. I found this out the hard way when several critical emails did not arrive as expected, only to find them later in Yahoo's spam folder via their webmail interface. There is no way I've found to turn this off. You can supposedly train their spam filter by marking individual emails as "not spam", but this means you still have to login constantly to Yahoo and check the spam folder for legitimate email.
Problems with Email on Yahoo
I managed to complete the conversion to Yahoo (simple login and setting new password). Eventually I got it on my iPhone (had to add as a new account rather than change settings from cox.net servers). Then I got it to work for Thunderbird (missing clue in instructions was to use OAuth2). And I have used both the Yahoo email app for iPhone, and the web interface on my desktop. A few test emails from one account (I have 3) to the others, and it's looking pretty good. Then, I sent from gmail. Sometimes it never arrives, sometimes it goes to the Inbox, and sometimes it goes to Junk (iPhone mail) or Spam (Yahoo app) but nowhere on Thunderbird. A friend sent 2 emails from gmail, 1 to just 1 of my "new" cox.net accounts and it went to junk/spam. He sent the 2nd to all 3 "new" cox.net accounts it was fine. I had an important email sent to me (with a time limit, from the government!) this afternoon and it never showed up. Ideas? I looked for any filters, but gmail? ftb.ca.gov? Yahoo seems to want $5/month if you want to talk to them. Not happy at this point and may start the painful transition to gmail or other service. Or am I missing something?
Cox email transition - has anyone completed the transition to Yahoo
Has anyone completed the email transition to Yahoo? It would be appreciated if any Cox customer would answer this question. I have been trying to get some information about when; and all I receive from Cox is we don’t know. In my opinion this response is unbelievable - a significant customer service change and the company’s help response team can’t provide an answer is unbelievable - implies a lack of transparency or worst. So that’s why I am calling out to any Cox customer and provide some feedback about the “actual” transition. I and many of us have received the preliminary emails about the future. Has anyone's completed the transition?
Access denied when opening COSTCO web site
Received this message trying to get to several web sites Access Denied You don't have permission to access "http://www.costco.com/?" on this server. Reference #18.1371ca17.1714195696.247b9298 https://errors.edgesuite.net/18.1371ca17.1714195696.247b9298 had techs onsite several times. Just replaced cox panoramic router and mesh WIFI 7. able to access sites using our phones cellular data. Also able to access when we travel outside San Diogo using other WIFI networks. saw post that said problem was fixed by replacing cable from house to street distribution box. any ideas how to resolveSuccessful Email transition to Yahoo: using Thunderbird on Windows
After spending a good deal of time and effort trying to make Thunderbird get along with Yahoo, I finally figured it out. If you are reading this, you have probably already called Cox only to find out that they have washed their hands of the whole email thing and will only refer you to a phone number for Yahoo. And of course Yahoo is not set up to handle this, so you will wait in the phone queue for half of forever only to find out that they don't know how to set it up either. So in the hope that my experience may help some other poor slob, I present the below instructions, and I hope it helps. I am using the Thunderbird program to access emails on a Windows computer, however I suspect the settings will be the same for anyone using Thunderbird. First, to transfer the emails to Yahoo and establish a webmail account, follow the directions provided by Cox as regurgitated here: "Visit mail.yahoo.com/login and enter your complete cox.net email address, including the Cox.net suffix, as your username. Then enter your current Cox password, and accept the Yahoo Mail Terms of Service. Upon signing in, you’ll set up a new password for your new Yahoo account." Now log out of the Yahoo webmail and open Thunderbird. I have my email accounts and corresponding folders located in a column on the left of the page. Yours may be set up differently, but mine is the default and I will base detailed instructions on that. Go to the left column and click on the line that shows your complete cox email address. If you have multiple addresses, you will need to perform the following instructions for each of them. Now look to the top right of the new page and click on "account settings". At the bottom of the settings page is the line "Outgoing Server (SMTP)", and at the far right of that line is a box that says "Edit SMTP server"; click on it. A pop-up window will open, adjust the settings as shown below: Description: COX Server Name: smtp.mail.yahoo.com Port: 465 Connection Security: SSL/TLS Authentication method: OAuth2 User Name: your user name, duh click OK Now go back to the left hand column and click on "Server Settings". On this page the settings will be as follows: Server Name: imap.mail.yahoo.com Port: 993 Connection Security: SSL/TLS Authentication Method: OAuth2 Now close Thunderbird and reopen it. You will now be asked for a password for each of your email addresses. Use the new password that you used to set up the Yahoo webmail. Congratulations you have mail! If you want to use POP instead of IMAP I suggest you first set it up with IMAP and then go back and change the setting after you know it is working.Netgear CM3000 support
Good afternoon. I have the Netgear CM3000 modem. It is a 2.5gbps modem but is listed as only 1gbps rated. Is there anyway to have this updated so I may upgrade my internet to 2GIG? Your quick reference states so as well. https://www.cox.com/content/dam/cox/business/support/data/print_media/CM3000_QuickStartGuide.pdf It is simply the newest version of the CM2000. https://www.cox.com/content/dam/cox/residential/support/internet/print_media/CM2000_DataSheet.pdf Thank you.
Cannot Send Mail
What happened to the instructions that were supposed to arrive once the transition to Yahoo happened? I can send emails from Windows 10 desktop using the Cox webmail address: https://www.cox.com/content/dam/cox/okta/mail.html However I can't send email using the Mail app on my iPhone or iPad. I get this message: "Cannot Send Mail. The connection to the outgoing server "smtp.cox.net" failed. Additional outgoing Mail Servers can be configured for Mail accounts in Settings > Mail > Accounts>" How can I determine if I am in "transition" or some other problem?excessive data use charges
Since the November 2023 billing cycle, I have been hit with ~ $70 of data overage charges each month. Our usage patterns have not varied for the past several years, in fact they actually appear lower during months everyone was home full time. I am also confident nobody is hijacking our wifi and none of the devices have malware. So, I followed the process and opened a ticket with support, which was of no help. They just kept referring me to the "data usage meter" report in my account portal and claimed it was accurate. I asked for a copy of specific traffic logs so I could audit accuracy and hopefully identify the root cause source device(s). They advised me that specific information wasn't captured. I asked how they could classify my traffic as "web browsing" versus "social media" versus "network management and testing" (according to their data meter) if they didn't have the specific data from their logging. They had no answer for that query. My next step was to register a complaint with my local utility regulator (PURA for Connecticut). Literally the day after I submitted my complaint (and included several other Cox forum posts indicating other customers with very similar issues), I received a call from a "Cox Escalation Specialist", who basically repeated the talking points from the original service call I opened. It appears PURA didn't do anything other than literally pass along a complaint to a utility they are supposed to regulate. Not happy with this development, I contacted my local State Senator's Office and asked them to intervene on my behalf. All I am asking for is specific and accurate data to support Cox' claim of excessive use. It seems like this is a concerted effort to dissuade customers from complaining in the hopes they will simply pay the recurring charges or upgrade to a more expensive unlimited data plan. If Cox can prove their claims of excessive usage, I will be happy to pay or upgrade without complaint, but until then, I don't plan to let this rest.EMail not saving messages
As far as I can determine I am still with Cox email. Today two out of my six accounts stopped saving messages. I use Thunderbird for emails and the 'SENT' file is grayed out and no messages show. I get two error messages Your message was sent but a copy was not placed in your sent folder due to network or file problems The current command did not succeed. The mail server for account xxxx@cox.net responded [TRYCREATE] Mailbox doesn't exist. When I log in to webmail.cox.net, I can see the old message but the newly sent message are not being saved. Four out of the six account are working OK
Dozens of outages within past few weeks. NW OKC
I’ve not had a reliable connection to the internet in weeks now. Dozens and dozens of text outage alerts, updates, and fix notifications, but internet always ends up going down again a few minutes to hours later. I don’t know what to do. I need internet for work, and all the other things we pay to have internet for, but I’m not getting the service I pay for. ATT doesn’t have fiber in my area, so that’s no use. Anyone tried Tmobile 5G for home internet?Outage
After thunderstorms rolled through our area yesterday Cox internet is still out going on 24 hours soon In a small area in Topeka Kansas on April 26, 2024. Getting their texts. Will be repaired soon but nothing! Just moved and had Cox Internet installed I know this area within a three or 4 mile range has dropped connections a lot. Cox needs to look into this area more!Only IPv4 after modem upgrade (IPv6)
Hello, Today I upgrade my modem from a Cisco DPC3010 to an Arris S33. I had to chat with Cox support to register the new modem. After they registered the modem, Internet started working only for IPv6 addresses. IPv4 addresses were not routed to the Internet. The customer support representative only recommended to clear the cookies, and did not know what else to do apart from sending a technician. I could not wait for a technician to come, so I asked them to re-register the old modem. With the old modem it was again working in both IPv4 and IPv6. Any recommendation about how to fix this? Try again? Thanks, LudovicoAwful!! Drops connection all the time!!
We keep getting awful service. We pay for a gig and service always drops, it stops while streaming even though cox says there is no problem, but a ton if people on nextdoor all say the same thing. I thought was our issue, but definitely not. The other thing is for last 4 months, we have been getting notices saying we are almost hitting our max data!! It is just 2 of us, and we have been here 2 years and haven't changed anything about what we do. I think cox is just trying to get us to upgrade. Cox is the biggest scam.Thunderbird conversion
I could use some help. I can log into Yahoo's web server to get my mail. I'm trying to switch Thunderbird from the Cox server to Yahoo. I'm being asked for my password on imap.mail.yahoo.com. I enter what I believe is my password. I get the error message "login to server IMAP.mail.yahoo.com with userID mhorowit@cox.net failed" Can you assist?- Mike
Cox New Yahoo Email Starts Now
Well went to check Cox email, and guess what ? I had to make the move to yahoo email. Couple of things learned by my mistakes. You will have to change your email password so have one ready. Don't sign into your phone and computers until you have made sure you are established in the new yahoo account. Was kinda pain free. Will have to learn new ways of doing things, but what else is new. Little more difficult if you already have a Yahoo email account, but you can work around it with a little thought. If anyone learns new tricks to change over list them here so we don't have to hunt all over for them. GOOD LUCKCox IS BAD!
Service sucks. Always dropping. Mine has been out over 24 hours. No eta anymore. Just broken. They need to communicate more to affected clients! No reason its out 24 hrs without a notice it will be if they are doing a scheduled maintenance or upgrade! Customer service just says sorry and provide a bill credit of 5 dollars which is 8٪ of my hourly rate. I hate cox and have no other option!
What is with all the downtime lately?
What is the deal with the constant downtime we are seeing? Almost every day now, sometimes multiple times a day (I think the other day there were 3 planned downtime events). I only know they are planned because when I call into Cox, the automated message informs me of planned upgrades in my area currently going on. The frustration with this is that it also occurs at times during the day when I am working remotely. I also receive no notification at all about planned downtime and there is a consistent lack of customer notifications on the part of Cox and not keeping them in the loop about downtime especially during daily working hours. I am often in the middle of something only to find out my internet shut off. I have no problem with upgrades, I get it, but it is an absolute nuisance with the number of upgrades occurring right now, the frequency they are occurring at, the time frame they are occurring, and the lack of notifications to customers so that we (as customers) can plan our days around them.Outgoing server (SMTP) smtp.cox.net was lost
Has the 'transition to Yahoo mail happened yet? I am not able to send email today - says no co. Who do I contact??? Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.cox.net was lost in the middle of the transaction. Try again.My Post Yahoo Transition Results
I have 3 Cox email addresses. Prior to the transition, I used Outlook 2022/O365 to access 1 email address and another email client called "eM Client" to access the 2nd email address. I never used Cox' webmail portal to access, send and receive my emails. I only worked on 2 of the 3 accounts last night after getting an email from both cox and yahoo saying it was time to change. I clicked the link in the received email which took me to yahoo's web email site/login. I used my cox email and existing cox password. It logged me in and then asked me to make a new password immediately without first seeing the Inbox. The new password was accepted and moved forward logging me in. Then it asked me a few "do you want personalize your environment" questions which I skipped. Then I was at my Inbox Upon first entry into the new Inbox via Yahoo, all of my emails were there. Also present were my pre-existing folders that I had created under cox' control and the emails that had been in those folders just prior to the transition. What was missing were all of my "rules" and filters. So even though my folders were there, I was going to have to redo my rules in Yahoo. Your filter rules do not migrate over. I spent time in the yahoo web portal and it seemed fine for what it was. It has a good bulk email filter built in and marking email as spam is simple and effective. Better than my experience with Cox. However I was quickly turned off by the fact that I was going to have to build out all of my rules again - I probably had over 100. Yahoo has a rules/filter maximum of 500. HERE IS WHERE IT ALL WENT WRONG. I went back into Outlook where Email Account #2 lives. All of the emails and folders were still there but the account settings had Cox' SMTP/IMAP configs. I was curious if I could still use Outlook and not Yahoo's portal. I went into the email settings and moved them over to Yahoo's. I made sure to give it the new password and used port 465 with all of the boxes checked. It connected without issue and started to sync. Then at the end of the sync ALL OF MY CUSTOM FOLDERS WERE GONE. Not only the folders, but any emails that were in those folders were gone too. The only emails left were those that happen to be sitting in the "Inbox" main directory but not anything that was in a subfolder under InBox. Even more interesting is the fact that all of my Rules/Filters in Outlook are still present. So as it downloads more email, I get Outlook errors regarding the fact that there is no longer a folder to move an email too that matches the rule it finds. So your rules in Outlook remain but after syncing the folders disappear, even though they had made the initial migration when you opened your InBox in Yahoo. GOOD NEWS THOUGH..... After crying at Oulook that no longer had my folders and emails, I logged back into Yahoo via the webportal. EVERYTHING IS THERE! My custom folders, the emails in them, everything. So it looks like for those of you in a similar spot, in Outlook after the sync, you will need to recreate your customer folders using the exact spelling and capitalization that you had before so that the filter rules can apply correctly. It is going to take a chunk of your day per email address to bring yourself back to a functional state. Everything I did was at a desktop computer with multiple monitors and space to manipulate lots of windows. Do not do this on a cell phone or tablet. I do not have any insight on the Yahoo app and have no plans to use that. Thunderbird and other email clients may produce a different result and experience for some of you. Best Wishes to you all during this transition time.SERVICE INTERRUPTION
There has been "maintenence" in my area for exactly 14 days now so we can't use our wifi. I work from home half the time and while I understand these things have to happen, I have NEVER had an outage for 2 weeks with absolutely no answers or anything to go off of. The store doesn't know what's going on and support says they have no information on this. I NEED more than that. I think we all deserve an answer.
I hate Yahoo
I really miss the old Cox email Here's why: 1) they bombard you with ads and to get rid of them you have to pay $60/year 2) All support requires payment - I did find a way around it by starting a chat and eventually it said it would have someone contact me - but I shouldn't have to do this 3) You can only block 500 domains and 1000 emails - no filters any more so you can't block by subject. What they define as filters are different 4) The trash is emptied automatically after 7 days 5) It doesn't show the number of emails next to Spam - you have to click on it 6) You can't sort the trash Cox didn't bother telling you how to get emails for non internet like Outlook, or even tell you you needed to do anything. I had to go out to OEClassic which is what I use to find out how to do this. The only thing I do like is that I can use bold, italics, colors, etc in sending emails.Is there a maximum number or data size for e-mail messages transferring to Mac Mail via imap?
I am dealing specifically with migrating cox.net e-mail from cox imap servers to yahoo imap servers and setting up the MacOS Mail application. Due to a variety of other complications with this specific use case, I am wondering if there is a glitch preventing a large portion of the messages from downloading to the computer, or if there is a just cap on how many messages or how much data is allowed to be synchronized via IMAP. I am dealing with an account with an exceptionally large mailbox. 13K+ unread messages in the inbox alone, and perhaps as many read messages. It’s a very old account. After successfully moving the cox.net e-mail address to yahoo and configuring the Mac Mail app to send and receive, the mailboxes were populated/synched over the course of the day and night, but only show about 5K unread and 9K read messages. I compared the Mac Mail inbox contents to the Yahoo webmail inbox by sorting first by newest first, and then by oldest first. The inboxes appear to include the same date range overall; it isn’t that the mail app only downloaded the most recent 9K messages. So. I haven’t yet figured out what messages are missing. With so many messages it is not going to be easy to look for what’s missing by just looking back and forth at both lists. To clarify, the messages are theoretically all accounted for in Yahoo webmail. At least, the quantities listed at the top match what the old Cox account had before the migration. But a huge portion of those messages are not being synchronized to the Mac Mail app. It would help if I had information about any limitations on Yahoo’s imap servers. I have no reason to question the settings for the e-mail servers. The account can send and receive new mail. I was even able to move a message from a different inbox (a different address configured in the same Mail app) into the Cox/Yahoo Inbox. Yahoo threw a warning that it could be nefarious since it was not added through yahoo’s mail servers, but it moved successfully and synchronized to the webmail inbox as expected. The issue seems to only involve existing messages from prior to the migration. I have no clue yet whether there is a pattern to what has been omitted since I haven’t figured out what’s missing. Is anybody else trying to migrate excessively large inboxes? (And please, don’t bother recommending a purge. That is in progress. The user is not ignoring the issue; it just takes time. I’m not seeking mail management advice. I’m asking for information to explain why not all of the messages are synchronizing to the Mail app from yahoo.) thanks for any help you can offer. cheers.Gmail POP-ing cox.net worked, now with yahoo hosting it doesn't
I posted to another message that was marked "SOLVED". Not sure what it was marked solved as I see people are having issues. I use gmail and before this transition used POP to pull my cox.net email into my gmail. My cox.net account has been transferred to Yahoo. I logged into Yahoo's webmail using Cox.net and see current email there. The POP settings for Yahoo are not working. here are the settings and error message. This stuff is not rocket science. This is most likely poor planning and no testing. I knew I should have gotten away from cox.net email a loooonnng time ago
Internet Outage
My internet has been down since last Thursday, 4/18/24. Can’t get any real response for why and estimated date of repair. All I get every morning is the following text: UPDATE: We're sorry this complex network issue is taking longer than expected to resolve. Rest assured, a dedicated team is actively working to restore consistent service. We apologize again for the inconvenience and will continue to provide daily text updates. Anybody have any answers or knowledge of what’s going on?cox transition to yahoo is a cluster
I have spent 4 days attempting to get this transition to work. NO one at cox complete care knows apple mail or iPhone. Royally messed up both my phone and desktop. I have been a cox customer for 30 years and am finished with this horrible customer service. This transition is NOT rocket science. IT SHOULD BE SEAMLESS. Cox is worthless on all levels. I am done with this company.Setting up Cox email to run on Android Email App
I successfully setup Outlook to receive Cox email (through Yahoo) using the instructions I found in another forum. I also wanted to be able to continue using the Android App on my phone to receive Cox email and not have to use the Yahoo mail app, as it is full of Ads. The Android App didn't work anymore after the Cox email transition to Yahoo. I followed the same instructions as I did for Outlook: I got a temp password from Yahoo. I deleted my account in the Android App and started over. I used the temp password. Used the 993 and 465 ports. It didn't work. Does anyone have a suggestion?Already have a Yahoo e-mail and my cox e-mail is the recovery e-mail
When I try to set up my e-mail on Yahoo using my cox e-mail, it sends me the verificaion e-mail to the Cox addresss, but then when I try to log in to my Cox e-mail on Yahoo, it says that that account already exists and then logs me back into my Yahoo e-mail. How do I get out of this endless loop so i can complete the transition?Class action???
Yahoo is one of the most unsecured emails. They have had many breaches in data and cyberattacks. They own your info because it is free and they are known for selling your info. I was shocked when I went to open my email and was locked out. The only option is to agree to yahoo’s terms of agreement which I will have to waive my rights. I have been a customer for cox for 15 years and I am going to drop them like a bad habit. We should file a class action against them!!!!Successful COX to Yahoo email transition with Thunderbird
Before you start the transition, it is useful to have a separate email from another provider for testing purposes since once you start the process there is no going back and nothing will be working for a awhile. When I got the ready to go email from coxI assumed it would be days before the service would stop. My cox accounts stopped working the next day, so get on with it already. On my PC I had Thunderbird as my POP email client and wanted to keep this. I like having my emails stored locally where they can easily be backed up. I initiated the email account transition on the yahoo mail page by entering the existing cox email address, password andgenerating a new yahoo password. The birthday you enter can be anything but it can't be changed later. Write everything down. This created a new yahoo email account with the old cox address. I was able to use the Yahoo webmail interface to access the new account, and immediately received emails from yahoo. I tested sending and receiving with my 3rd party email, and after some delay these initial emails went through also.I was able to edit my default first name, last name and preferred name on the yahoo account personal info page. So much for webmail. To get Thunderbird working I was able change my existing POP and SMTP server settings without deleting or creating a new account: pop.cox.net -> pop.mail.yahoo.com , (SSL/TLS and port 995 unchanged) smtp.cox.net -> smtp.mail.yahoo.com, (SSL/TLS and port 465 unchanged) In these same tbird dialogs, my old cox username had not included the '@cox.net', so I added that (two places). My existing password authentication setting didn't work when using the new yahoo password, so I changed both pop and smtp authentication to OAuth2. Once I did the yahoo password dialog popped up and I completed the login and connected with the yahoo servers. Still some things to tailor but basic email with tbird is working.Speed issues in Wichita
On April 17, 2024, an unexpected change occurred in my area, resulting in a significant decrease in my internet speed. I noticed a substantial drop of 400 Mbps, and the issue has persisted since then. It is worth noting that a service upgrade was scheduled for that day, but instead of improving the connection, it seems to have caused this problem. To investigate the issue, I conducted speed tests at various times throughout the day (9 AM, 11 AM, 3 PM, 5 PM, 10 PM, 1 AM, and 3 AM), and the results indicate that this is not a congestion-related problem. Additionally, I have observed a noticeable increase in line noise through my traffic monitor, which shows a highly erratic graph. This disturbance further contributes to the degraded performance of my internet connection. The situation worsens when connecting to Oklahoma City, OK, using Ookla's speed test, confirming that the issue is not isolated to local network conditions. Despite Cox recently introducing a 2 GIG internet plan, which I was seriously contemplating upgrading to, this sudden decrease in speed and connection stability has given me reason to pause and reconsider my decision.Throttling or blocking of Cloudflare
I use Cloudlfare to provide public routing to my personally hosted storage that is in my home. I use this service to provide SSL cert as well as routing in case my public IP address changes. I have a reverse proxy setup inside my home network that based on the subdomain takes me to the service inside my network for the request. Currently if I access my registered domain (mysubdomain.mydomain.net) I get a 522: connection timeout from cloudflare to my network, but if I access my public IP address directly (xx.xxx.xxx.xxx) I can successfully get to my reverse proxy server, so it seems that Cox is blocking the access from cloudflare to my reverse proxy. Is there any way to have them remove this block?Transition did not bring much....
Any help or advice would be appreciated! My transition included only 3 months of emails. I need the rest of my email!! None of my Sent Mail is there. Blank. I need my Sent Mail for record keeping. None of my extra folders came. I need them! The irony is that I was a Beta Tester when Cox first started their e-mail and internet service in North San Diego County. They brought IT personnel to the house and set up with my Win 3.11, I think it was. Not easy, but got it to work without too much trouble. This is my thanks from Cox. Advice appreciated!Modem allows wired connection but not wireless?
I just recently got a panoramic wifi gateway from Cox and when I initially set it up I had no issues; however, late last night my modem suddenly disappeared from all of my devices and I could not reestablish connection. It wouldn’t even show up as an option on the list of wireless connections. My xbox is connected via ethernet cable and works fine, but nothing else can connect. I’ve already troubleshooted, reset, unplugged and plugged everything back in, and even had an online agent troubleshoot it. Nothing works
Internet
Cox Communications Internet Discussions8,089 Posts