Packet Loss and Low Upload Speeds
Woke up this morning with terrible packet loss and very slow upload speeds. Got on with Tech support, they had me change my modem, did that, still terrible. Tried multiple devices, wi-fi connections, direct connection. Can't use any voice chat software with the crazy packet loss. Called tech support again, they said I need to upgrade my service as well. I'm using an Arris Surfboard AC1900, was before, just an older model. I have reset and reconnected everything. Any thoughts?
I am having upwards of 50% outbound packet loss on discord when speaking, and getting speed test results of 50-200mbps DL and .19-.46Mbps UL.
If anyone can help, I would appreciate it.