Packet Loss and Low Upload Speeds
Hello Friends,
Woke up this morning with terrible packet loss and very slow upload speeds. Got on with Tech support, they had me change my modem, did that, still terrible. Tried multiple devices, w...
Forum Discussion
Having the same issue here in Moore, OK! Got a new modem and STILL having issues. I have called customer service MULTIPLE times the last week and a half. There was reported interruptions in my area and they said they fixed it at 1:13 am this morning , but ilmy internet is STILL not working correctly. Have a tech coming out tomorrow just to look at my brand new modem..just for him to probably tell me that there is nothing wrong with it and that we are going to have to have someone else come out. I'm so tired of COX!
- Hi Velisa,
I am sorry to learn of your service troubles and hope the tech was able to resolve your issue. Should you still need assistance, please send us an email to cox.help@cox.com. We would be more than happy to help.
Latitia
Cox Support Forums Moderator
