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JimDeane's avatar
JimDeane
New Contributor III
2 years ago

Packet Loss and Low Upload Speeds

Hello Friends, Woke up this morning with terrible packet loss and very slow upload speeds. Got on with Tech support, they had me change my modem, did that, still terrible. Tried multiple devices, w...
JimDeane's avatar
JimDeane
New Contributor III

I don't know how to post a photo here, but the only thing that looks like it's out of range on power level is the upstream, at 42.75 dBmV, guide recommends 45 to 52 dBmV, but I'm unsure what this means, everything else look in the proper range. I have 4 upstream channels, frequencies are 17-36mhz

Lovemylab's avatar
Lovemylab
Contributor III
2 years ago

Signals look just fine from everything I know. 

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor
    2 years ago

    Looks good to me too. Try Pingplotter to Discord or 8.8.8.8 and then File > Share > Create share page. That will show where the packet loss is. 

    • JimDeane's avatar
      JimDeane
      New Contributor III
      2 years ago

      Okay, will do this afternoon! Thanks for the help guys!

      • JimDeane's avatar
        JimDeane
        New Contributor III
        2 years ago

        Well guys, I did the ping test last night and everything looked awesome, I did it again this morning and my DL speed was .14mbps and UL speed was 12mbps.... Ugh. The reverse. Something is not right...