az_2025
22 days agoNew Contributor
Intermittent disconnects and slow downs
1- Kept going offline randomly. Cox tech came out and found a bad amplifier in the street box.
2-They came out, replaced the amplifier. Service got better, but started to get 'slow downs' where speed would bottom out randomly to 1-10Mbps. Sometimes it would come back, sometimes I need to restart the modem.
3-Another tech came out, she replaced the cable from the box into the house. Still have random connection issues.
I have switched out modem and router on my end during this, the issue persists.
Modem logs: