Forum Discussion

taerakamei14's avatar
taerakamei14
New Contributor
17 days ago

Low cost internet

I have applied for Connect Assist and sent a photo of my SS income via docusign.  Have had no response.  The number I was assigned is 25910748.  

thanks

3 Replies

  • LisaH's avatar
    LisaH
    Moderator
    17 days ago

    Hi taerakamei14. You will be contacted soon regarding your eligibility and what the next steps are. There should be a number to contact should you have questions. Thanks, Lisa, Cox Support Forums Moderator. 

    • taerakamei14's avatar
      taerakamei14
      New Contributor
      14 days ago

      Lisa,

      Where can I find the telephone number you referenced?  

      • DustinP's avatar
        DustinP
        Moderator
        14 days ago

        Hello taerakamei14,
        We have a specialized team that assists with our ConnectAssist sales. I'm sorry to hear if you haven't received the number for contact before. You may reach our Digital & Specialty team by phone at 1-844-251-2673 M-F 8am-11pm ET, Sat 9am-9pm ET, Sun 12pm-6pm ET.