Does anyone know why COX internet is so more expensive than other companies when they provide a subpar service with terrible connection issues? I’ve never experienced issues as frequently as I do with COX with any other provider and even when COX does work it’s always mediocre at best.
It’s always such a disappointment when you move to a new area and find out COX is the only thing available.
amckellar44, I am sorry you're having issues with your bill and service. We want to help. Please send us an email to Cox.Help@Cox.Com with your full name, address and link to this forum for assistance,
If your like me your stuck in an area with no real competition for them so they can charge and do whatever with no real consequence. But luckily I'm getting a new better/cheaper option coming to town soon. Hopefully you'll get another option so they have to compete.
Hi Mikegrier82,
We're sorry to hear you're looking to go to another provider. We'd be glad to help with any concerns you have. Please feel free to reach out to us via email at cox.help@cox.com.
Thank you.
