I have a new Wifi6 modem and a new wifi pods 2.0. I can not get the pod to connect, has anyone else had this issue and have an answer to fix it? So far Cox can not figure it out?? I have called support, chatted, and had a tech come out and no answer yet.
Reset the WiFi modem back to factory defaults. The try to connect the pod, ensuring it has a line of sight path to the modem.
Thanks for info, my wife works from home so I will save this as a last resort as interfering during the day is a no go.
They have scheduled another tech to come out tomorrow so I will give him a chance before I monkey with their modem.
Tech #2 came out and factory reset modem as you said. No help, after all the ** I have dealt with I returned the pod and am demanding they refund my money.
Wifi pods 2.0 are trash
