7th_Grouper_ret
2 years agoNew Contributor
COX keeps frying my modem.
In the last 4 years I have replaced 3 Modem/Routher combined, and Just replaced a modem only because they keep getting fried, all have gone bad during a service outage, all have been connected to a UPS/surge protector. The last tech told me that I have a problem with my power. I ask him why this keeps happening during service outage? he just changed the topic and insisted that it was the power frying my modems. Anyone experienced something similar? I know is not my power, how can I make COX own up to it?