COX keeps frying my modem.
In the last 4 years I have replaced 3 Modem/Routher combined, and Just replaced a modem only because they keep getting fried, all have gone bad during a service outage, all have been connected to a ...
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Mine fried at exactly 7am and had worked fine for years - top tier Arris modem - been through several days of intermittent outtages and bam, dead at 7 am. Call support,first they play like they can’t get my new Arris working, so they have to connect me with the sales dept, no thanks. Chat up cox and raise hell and suddenly they can activate my modem. Greedy thugs with a monopoly. yes, they fry modems.
As someone who used to work for Cox, I can assure you there is no system in place to intentionally fry a modem. Not to say things can't happen accidentally though. Do you have your demarc grounded?
