Forum Discussion
- WiderMouthOpenEsteemed Contributor
Have you tried a factory reset? What model gateway do you have?
- peacock32123New Contributor
yes I tried multiple times factory rest the CoxWiFi hotspot broadcasted by my gateway is still a locked SSID. Model is CGM4331COX
- DarkattHonored Contributor
Cox WiFi hoitspot broadcast by pano is locked by Cox ID and Password. you have to select it, and then you should get a login page, asking for username and password. the username is your Cox Login ID for Cox webmail, or Cox Web Site, and the associated password.
- DRVEGASValued Contributor
I have a pano and it's not locked here I just tried it. Are you able to login to your router okay? I think you might have to login to your router to access the hotspot.
- peacock32123New Contributor
I can login to my router and I tried to turn the privacy setting in my profile off and on but the issue still persists
- peacock32123New Contributor
No mine is protected by a WPA2 password . I cannot even get connected to it and there is no captive login (because it is protected by a regular Wi-Fi password like the home Wi-Fi )
- WiderMouthOpenEsteemed Contributor
If a factory reset isn't fixing it, I suggest swapping it out at a Cox store. Also, just to confirm, does this network disappear when you power down your gateway?
- StageNew Contributor II
I also have this issue but the gateway doesn't belong to me so guess I'm screwed. And yes, this was a legitimate coxWIFI gateway, the password was just recently added it seems as I have connected to this location multiple times in the past.
- DRVEGASValued Contributor
You have to enter your password from your primary user account to be able to connect to it.
- StageNew Contributor II[deleted]
- ExtraChrispyContributor III
Silly question, but is it possible somebody simply named their network CoxWifi and put WPA encryption on it?
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