WARNING: Yahoo hides spam from third-party email apps
Yahoo Email filters out their idea of spam into a Yahoo spam folder and never makes it visible to third-party email apps such as Mac Mail or Thunderbird. I found this out the hard way when several critical emails did not arrive as expected, only to find them later in Yahoo's spam folder via their webmail interface. There is no way I've found to turn this off. You can supposedly train their spam filter by marking individual emails as "not spam", but this means you still have to login constantly to Yahoo and check the spam folder for legitimate email.103Views1like2CommentsMac with Sonoma won’t let my cox/yahoo account to go online.
MacBook Pro with Sonoma OS, I added myCox yahoo account to the Apple email program. However, it will not let me take this account online. The status will always remain off-line no matter what steps I try to take it online. I haven’t been able to find anywhere if I need to change the IMAP and SMTP settings if that’s what’s required. Anyone have a fix to this problem?Solved136Views0likes6CommentsAccess denied when opening COSTCO web site
Received this message trying to get to several web sites Access Denied You don't have permission to access "http://www.costco.com/?" on this server. Reference #18.1371ca17.1714195696.247b9298 https://errors.edgesuite.net/18.1371ca17.1714195696.247b9298 had techs onsite several times. Just replaced cox panoramic router and mesh WIFI 7. able to access sites using our phones cellular data. Also able to access when we travel outside San Diogo using other WIFI networks. saw post that said problem was fixed by replacing cable from house to street distribution box. any ideas how to resolve73Views0likes1CommentNetgear CM3000 support
Good afternoon. I have the Netgear CM3000 modem. It is a 2.5gbps modem but is listed as only 1gbps rated. Is there anyway to have this updated so I may upgrade my internet to 2GIG? Your quick reference states so as well. https://www.cox.com/content/dam/cox/business/support/data/print_media/CM3000_QuickStartGuide.pdf It is simply the newest version of the CM2000. https://www.cox.com/content/dam/cox/residential/support/internet/print_media/CM2000_DataSheet.pdf Thank you.74Views0likes6Commentsexcessive data use charges
Since the November 2023 billing cycle, I have been hit with ~ $70 of data overage charges each month. Our usage patterns have not varied for the past several years, in fact they actually appear lower during months everyone was home full time. I am also confident nobody is hijacking our wifi and none of the devices have malware. So, I followed the process and opened a ticket with support, which was of no help. They just kept referring me to the "data usage meter" report in my account portal and claimed it was accurate. I asked for a copy of specific traffic logs so I could audit accuracy and hopefully identify the root cause source device(s). They advised me that specific information wasn't captured. I asked how they could classify my traffic as "web browsing" versus "social media" versus "network management and testing" (according to their data meter) if they didn't have the specific data from their logging. They had no answer for that query. My next step was to register a complaint with my local utility regulator (PURA for Connecticut). Literally the day after I submitted my complaint (and included several other Cox forum posts indicating other customers with very similar issues), I received a call from a "Cox Escalation Specialist", who basically repeated the talking points from the original service call I opened. It appears PURA didn't do anything other than literally pass along a complaint to a utility they are supposed to regulate. Not happy with this development, I contacted my local State Senator's Office and asked them to intervene on my behalf. All I am asking for is specific and accurate data to support Cox' claim of excessive use. It seems like this is a concerted effort to dissuade customers from complaining in the hopes they will simply pay the recurring charges or upgrade to a more expensive unlimited data plan. If Cox can prove their claims of excessive usage, I will be happy to pay or upgrade without complaint, but until then, I don't plan to let this rest.365Views2likes16CommentsEMail not saving messages
As far as I can determine I am still with Cox email. Today two out of my six accounts stopped saving messages. I use Thunderbird for emails and the 'SENT' file is grayed out and no messages show. I get two error messages Your message was sent but a copy was not placed in your sent folder due to network or file problems The current command did not succeed. The mail server for account xxxx@cox.net responded [TRYCREATE] Mailbox doesn't exist. When I log in to webmail.cox.net, I can see the old message but the newly sent message are not being saved. Four out of the six account are working OK29Views0likes1CommentDozens of outages within past few weeks. NW OKC
I’ve not had a reliable connection to the internet in weeks now. Dozens and dozens of text outage alerts, updates, and fix notifications, but internet always ends up going down again a few minutes to hours later. I don’t know what to do. I need internet for work, and all the other things we pay to have internet for, but I’m not getting the service I pay for. ATT doesn’t have fiber in my area, so that’s no use. Anyone tried Tmobile 5G for home internet?57Views0likes1CommentEmail migration if Yahoo account already exists?
I previously had a Yahoo account using my cox.net email for the account name. What happens now? Yahoo doesn't ask me to change my password when I log in and I don't see any cox.net emails... Where can I find step by step instructions? Thank you.Solved136Views0likes4CommentsOutage
After thunderstorms rolled through our area yesterday Cox internet is still out going on 24 hours soon In a small area in Topeka Kansas on April 26, 2024. Getting their texts. Will be repaired soon but nothing! Just moved and had Cox Internet installed I know this area within a three or 4 mile range has dropped connections a lot. Cox needs to look into this area more!18Views0likes1CommentAwful!! Drops connection all the time!!
We keep getting awful service. We pay for a gig and service always drops, it stops while streaming even though cox says there is no problem, but a ton if people on nextdoor all say the same thing. I thought was our issue, but definitely not. The other thing is for last 4 months, we have been getting notices saying we are almost hitting our max data!! It is just 2 of us, and we have been here 2 years and haven't changed anything about what we do. I think cox is just trying to get us to upgrade. Cox is the biggest scam.55Views1like2CommentsThunderbird conversion
I could use some help. I can log into Yahoo's web server to get my mail. I'm trying to switch Thunderbird from the Cox server to Yahoo. I'm being asked for my password on imap.mail.yahoo.com. I enter what I believe is my password. I get the error message "login to server IMAP.mail.yahoo.com with userID mhorowit@cox.net failed" Can you assist?- Mike121Views0likes4CommentsCox New Yahoo Email Starts Now
Well went to check Cox email, and guess what ? I had to make the move to yahoo email. Couple of things learned by my mistakes. You will have to change your email password so have one ready. Don't sign into your phone and computers until you have made sure you are established in the new yahoo account. Was kinda pain free. Will have to learn new ways of doing things, but what else is new. Little more difficult if you already have a Yahoo email account, but you can work around it with a little thought. If anyone learns new tricks to change over list them here so we don't have to hunt all over for them. GOOD LUCK718Views0likes2CommentsCox IS BAD!
Service sucks. Always dropping. Mine has been out over 24 hours. No eta anymore. Just broken. They need to communicate more to affected clients! No reason its out 24 hrs without a notice it will be if they are doing a scheduled maintenance or upgrade! Customer service just says sorry and provide a bill credit of 5 dollars which is 8٪ of my hourly rate. I hate cox and have no other option!52Views0likes2CommentsOutgoing server (SMTP) smtp.cox.net was lost
Has the 'transition to Yahoo mail happened yet? I am not able to send email today - says no co. Who do I contact??? Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.cox.net was lost in the middle of the transaction. Try again.61Views0likes1CommentE-mail Transition to Yahoo! is a Mess!
Received two e-mails about Cox's transition of my e-mail account to Yahoo. Last one received March 6th that included transition FAQs (very few). As I use Outlook to access my e-mail, I noted the statement that said if I use a third-party app to access my e-mail I'd receive a follow-on e-mail with instructions to reconfigure Outlook. Well today Outlook is being rejected by Cox servers, or lack of, and I don't have any instructions on configuring Outlook to access Yahoo! using POP. I've been in a chat with Cox for the last 45 minutes and the person on the other end is more confused than I am. This is a VERY POOR roll-out.6.8KViews25likes44CommentsMy Post Yahoo Transition Results
I have 3 Cox email addresses. Prior to the transition, I used Outlook 2022/O365 to access 1 email address and another email client called "eM Client" to access the 2nd email address. I never used Cox' webmail portal to access, send and receive my emails. I only worked on 2 of the 3 accounts last night after getting an email from both cox and yahoo saying it was time to change. I clicked the link in the received email which took me to yahoo's web email site/login. I used my cox email and existing cox password. It logged me in and then asked me to make a new password immediately without first seeing the Inbox. The new password was accepted and moved forward logging me in. Then it asked me a few "do you want personalize your environment" questions which I skipped. Then I was at my Inbox Upon first entry into the new Inbox via Yahoo, all of my emails were there. Also present were my pre-existing folders that I had created under cox' control and the emails that had been in those folders just prior to the transition. What was missing were all of my "rules" and filters. So even though my folders were there, I was going to have to redo my rules in Yahoo. Your filter rules do not migrate over. I spent time in the yahoo web portal and it seemed fine for what it was. It has a good bulk email filter built in and marking email as spam is simple and effective. Better than my experience with Cox. However I was quickly turned off by the fact that I was going to have to build out all of my rules again - I probably had over 100. Yahoo has a rules/filter maximum of 500. HERE IS WHERE IT ALL WENT WRONG. I went back into Outlook where Email Account #2 lives. All of the emails and folders were still there but the account settings had Cox' SMTP/IMAP configs. I was curious if I could still use Outlook and not Yahoo's portal. I went into the email settings and moved them over to Yahoo's. I made sure to give it the new password and used port 465 with all of the boxes checked. It connected without issue and started to sync. Then at the end of the sync ALL OF MY CUSTOM FOLDERS WERE GONE. Not only the folders, but any emails that were in those folders were gone too. The only emails left were those that happen to be sitting in the "Inbox" main directory but not anything that was in a subfolder under InBox. Even more interesting is the fact that all of my Rules/Filters in Outlook are still present. So as it downloads more email, I get Outlook errors regarding the fact that there is no longer a folder to move an email too that matches the rule it finds. So your rules in Outlook remain but after syncing the folders disappear, even though they had made the initial migration when you opened your InBox in Yahoo. GOOD NEWS THOUGH..... After crying at Oulook that no longer had my folders and emails, I logged back into Yahoo via the webportal. EVERYTHING IS THERE! My custom folders, the emails in them, everything. So it looks like for those of you in a similar spot, in Outlook after the sync, you will need to recreate your customer folders using the exact spelling and capitalization that you had before so that the filter rules can apply correctly. It is going to take a chunk of your day per email address to bring yourself back to a functional state. Everything I did was at a desktop computer with multiple monitors and space to manipulate lots of windows. Do not do this on a cell phone or tablet. I do not have any insight on the Yahoo app and have no plans to use that. Thunderbird and other email clients may produce a different result and experience for some of you. Best Wishes to you all during this transition time.103Views1like0CommentsI hate Yahoo
I really miss the old Cox email Here's why: 1) they bombard you with ads and to get rid of them you have to pay $60/year 2) All support requires payment - I did find a way around it by starting a chat and eventually it said it would have someone contact me - but I shouldn't have to do this 3) You can only block 500 domains and 1000 emails - no filters any more so you can't block by subject. What they define as filters are different 4) The trash is emptied automatically after 7 days 5) It doesn't show the number of emails next to Spam - you have to click on it 6) You can't sort the trash Cox didn't bother telling you how to get emails for non internet like Outlook, or even tell you you needed to do anything. I had to go out to OEClassic which is what I use to find out how to do this. The only thing I do like is that I can use bold, italics, colors, etc in sending emails.108Views1like1CommentInternet Outage
My internet has been down since last Thursday, 4/18/24. Can’t get any real response for why and estimated date of repair. All I get every morning is the following text: UPDATE: We're sorry this complex network issue is taking longer than expected to resolve. Rest assured, a dedicated team is actively working to restore consistent service. We apologize again for the inconvenience and will continue to provide daily text updates. Anybody have any answers or knowledge of what’s going on?50Views0likes1CommentYahoo Email Transition - iPhone Setup
Has anyone seen anything from Cox indicating that they know there is an issue with setting up iPhone default Mail app to work with the new Yahoo mail server we have moved to? Finally got all of my email accounts on Outlook set up and working. Not a straightforward process in the least and now instead of a Spam/Junk mail folder we get something called a "Bulk" mail folder. Looking forward to the day when AI can learn from my Deletions and automatically take care of Spam email for me. ;-)Solved6.5KViews0likes6Comments- 17Views0likes1Comment
cox transition to yahoo is a cluster
I have spent 4 days attempting to get this transition to work. NO one at cox complete care knows apple mail or iPhone. Royally messed up both my phone and desktop. I have been a cox customer for 30 years and am finished with this horrible customer service. This transition is NOT rocket science. IT SHOULD BE SEAMLESS. Cox is worthless on all levels. I am done with this company.163Views0likes3CommentsSetting up Cox email to run on Android Email App
I successfully setup Outlook to receive Cox email (through Yahoo) using the instructions I found in another forum. I also wanted to be able to continue using the Android App on my phone to receive Cox email and not have to use the Yahoo mail app, as it is full of Ads. The Android App didn't work anymore after the Cox email transition to Yahoo. I followed the same instructions as I did for Outlook: I got a temp password from Yahoo. I deleted my account in the Android App and started over. I used the temp password. Used the 993 and 465 ports. It didn't work. Does anyone have a suggestion?204Views0likes3CommentsConnecting email to Yahoo mess
Just spent 1 hour and 18 minutes on the phone with Yahoo trying to get my cox.net email I have not received for 2 days. In my case I already had a Yahoo email account. The tech showed me how to add the cox email to Yahoo. But on the positive side I am sure we will get a discount on our bills now with Cox since they don't provide email anymore. Time to look at other internet service providers.34Views0likes0CommentsAlready have a Yahoo e-mail and my cox e-mail is the recovery e-mail
When I try to set up my e-mail on Yahoo using my cox e-mail, it sends me the verificaion e-mail to the Cox addresss, but then when I try to log in to my Cox e-mail on Yahoo, it says that that account already exists and then logs me back into my Yahoo e-mail. How do I get out of this endless loop so i can complete the transition?83Views0likes3CommentsThird time in two weeks that the Internet is down.
This is the third time in two weeks that my Internet is down. Yesterday, and last week, it took several hours for them to figure it out and get it back up, and this morning it down again?! What do people who work from home do? Will Cox be offering a credit for this extreme inconvenience?48Views0likes1CommentSpeed issues in Wichita
On April 17, 2024, an unexpected change occurred in my area, resulting in a significant decrease in my internet speed. I noticed a substantial drop of 400 Mbps, and the issue has persisted since then. It is worth noting that a service upgrade was scheduled for that day, but instead of improving the connection, it seems to have caused this problem. To investigate the issue, I conducted speed tests at various times throughout the day (9 AM, 11 AM, 3 PM, 5 PM, 10 PM, 1 AM, and 3 AM), and the results indicate that this is not a congestion-related problem. Additionally, I have observed a noticeable increase in line noise through my traffic monitor, which shows a highly erratic graph. This disturbance further contributes to the degraded performance of my internet connection. The situation worsens when connecting to Oklahoma City, OK, using Ookla's speed test, confirming that the issue is not isolated to local network conditions. Despite Cox recently introducing a 2 GIG internet plan, which I was seriously contemplating upgrading to, this sudden decrease in speed and connection stability has given me reason to pause and reconsider my decision.19Views0likes1CommentThrottling or blocking of Cloudflare
I use Cloudlfare to provide public routing to my personally hosted storage that is in my home. I use this service to provide SSL cert as well as routing in case my public IP address changes. I have a reverse proxy setup inside my home network that based on the subdomain takes me to the service inside my network for the request. Currently if I access my registered domain (mysubdomain.mydomain.net) I get a 522: connection timeout from cloudflare to my network, but if I access my public IP address directly (xx.xxx.xxx.xxx) I can successfully get to my reverse proxy server, so it seems that Cox is blocking the access from cloudflare to my reverse proxy. Is there any way to have them remove this block?98Views0likes7CommentsModem allows wired connection but not wireless?
I just recently got a panoramic wifi gateway from Cox and when I initially set it up I had no issues; however, late last night my modem suddenly disappeared from all of my devices and I could not reestablish connection. It wouldn’t even show up as an option on the list of wireless connections. My xbox is connected via ethernet cable and works fine, but nothing else can connect. I’ve already troubleshooted, reset, unplugged and plugged everything back in, and even had an online agent troubleshoot it. Nothing works28Views0likes1Comment- 40Views0likes1Comment
Email Switch to Yahoo and Outlook
Unable to connect Outlook using POP or IMAP instructions for Yahoo Mail. It appears Yahoo is not set up for Outlook to connect our Cox.net email accounts to their POP or IMAP servers (pop.mail.yahoo.com or imap.mail.yahoo.com). Suspect the servers are rejecting anything that isn't a yahoo.com extension. One would of thought Yahoo would have planned for this ahead of time for the Cox.net extensions. When I was able to talk with a person, their suggestion was to wait 24 hrs. and try again. i.e. trying too soon after the switch The switch to Yahoo mail is anything but good. Since switching, about half the time Yahoo is not available and/or takes repeated logins. Yahoo's AI chat bot (AKA Help) is not set up to be much assistance to those with a Cox.net extension. Yahoo wants you to pay for premium service to resolve all but the very basic issues. Always referring you to a tutorial on Yahoo's help page.... which most have already looked at before starting a chat.Solved8.9KViews6likes56Comments