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ticemcp's avatar
ticemcp
New Contributor
3 months ago

Third time in two weeks that the Internet is down.

This is the third time in two weeks that my Internet is down. Yesterday, and last week, it took several hours for them to figure it out and get it back up, and this morning it down again?! What do people who work from home do? Will Cox be offering a credit for this extreme inconvenience? 

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  • Hello ticemcp, the purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. This appears as if you may need for someone to look into your account personally due to the connection issues you have expressed.  We can definitely assist you with this.  Please reach us on Twitter at CoxHelp, visit us on Facebook, or email by at cox.help@cox.com anytime for assistance.  We are always happy to help.