Forum Discussion

DawgFan's avatar
DawgFan
New Contributor II
9 months ago

Setting up Cox email to run on Android Email App

I successfully setup Outlook to receive Cox email (through Yahoo) using the instructions I found in another forum. I also wanted to be able to continue using the Android App on my phone to receive Cox email and not have to use the Yahoo mail app, as it is full of Ads. The Android App didn't work anymore after the Cox email transition to Yahoo. I followed the same instructions as I did for Outlook:

  1. I got a temp password from Yahoo.
  2. I deleted my account in the Android App and started over.
  3. I used the temp password.
  4. Used the 993 and 465 ports.

It didn't work. Does anyone have a suggestion?

  • DannyS's avatar
    DannyS
    Moderator
    8 months ago

    Hello DawgFan, glad to see that you were able to locate some information that helped you with the concerns setting you your account through outlook on Yahoo's server.  They may also be able to help you with the concerns regarding your app.  You can always visit help.yahoo.com or call Yahoo Support at 1-866-562-7250 for assistance when needed. 

    • WVMontani's avatar
      WVMontani
      New Contributor
      8 months ago

      Useless information. I go to help.yahoo.com, type "Cox" into search field, and it says "Sorry, no results were found."

       

    • Vegas_Low_Rider's avatar
      Vegas_Low_Rider
      New Contributor II
      7 months ago

      Yahoo 'off-shore' help is not helpful.  I received more answers here on this site in five minutes than an hour on the phone with them without a translator.  They seem to have great difficulty understanding English.  Since Cox is no longer 'burdened' with the cost of maintaining their Email systems, perhaps I can get a discount on my Internet service?🙄

      • Becky's avatar
        Becky
        Moderator
        7 months ago

        Hi Everyone, I'm sorry that the transition to Yahoo hasn't been as smooth as we'd hoped. If you're having trouble getting your email to work in apps like Android Mail, Apple Mail, Outlook, etc., please email us at Cox.Help@cox.net so we can assist you. 

  • gflick318's avatar
    gflick318
    New Contributor
    7 months ago

    Email cox help????

    So my email doesn't work and your telling me to email to fix it but I can't email.

    That's like when my internet was down but cox said it wasn't then they told me to use the online chat.  I would if I could but my internet connection is literally down, meaning a truck ripped the wire off the house and it's laying in the street.

    cox, they live up to their name.

  • GregP1's avatar
    GregP1
    Moderator
    7 months ago

    Hi, We will need to get your account info private message so we can help get this fixed we also monitor CoxHelp on Twitter and Coxhelp on Facebook. Please DM or PM us so we can help.