Setting up Cox email to run on Android Email App

Email cox help????

So my email doesn't work and your telling me to email to fix it but I can't email.

That's like when my internet was down but cox said it wasn't then they told me to use the online chat.  I would if I could but my internet connection is literally down, meaning a truck ripped the wire off the house and it's laying in the street.

cox, they live up to their name.