duhmel123
9 months agoNew Contributor III
EMail not saving messages
As far as I can determine I am still with Cox email. Today two out of my six accounts stopped saving messages. I use Thunderbird for emails and the 'SENT' file is grayed out and no messages show.
I get two error messages
Your message was sent but a copy was not placed in your sent folder due to network or file problems
The current command did not succeed. The mail server for account xxxx@cox.net responded [TRYCREATE] Mailbox doesn't exist.
When I log in to webmail.cox.net, I can see the old message but the newly sent message are not being saved. Four out of the six account are working OK