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rkjessop's avatar
rkjessop
New Contributor
3 months ago

The internet cable was cut by workers

How does one contact anyone at Cox to report this?  4 hrs into the saga, and I'm running around literally in web circles.

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  • rkjessop's avatar
    rkjessop
    New Contributor

    I'm going to create a YouTube video to document how painful the process is.

    • DannyS's avatar
      DannyS
      Moderator

      Hello rkjessop, the purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. This appears as if you may need for someone to look into your account personally due to the connection issues you have expressed.  We can definitely assist you with this.  Please reach us on Twitter at CoxHelp, visit us on Facebook, or email by at cox.help@cox.com anytime for assistance.  We are always happy to help.