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Call history stopped working a week ago, .""We are currently experiencing technical difficulties...." then "Error while fetching call records" Five days ago Tiffany told me to send an email to Cox which I did but they did not respond. Four days ago I did a Chat and they said it was a nationwide problem and would be fixed by Friday - - yesterday. Still not fixed. This has been a recurring problem for 7 years.
We have received an update that the Call History is working. Please let us know if you have any other issues.
Cox Support Forum Moderator
Not working as of a few minutes ago. Hadn't checked it the prior 2 days - - out of town. Tried it on a different computer a few days ago and it failed there also.