Call History Not Working
Call history stopped working a week ago, .""We are currently experiencing technical difficulties...." then "Error while fetching call records" Five days ago Tiffany told me to send an email to Cox w...
Forum Discussion
My call history has not worked for 7 weeks and there are 70 days of history (Aug & Sep & 10 days of Oct) I can't look at or download. I've sent 5 emails to Cox.Help@Cox.com. I provided my Cox ID and Password to a forum moderator who called. A moderator also posted to the forum that the problem had been fixed but it had not.
Cox Help previously said they replied to my 5 emails, but I never received them. So I sent a 6th email today 10/10/2022 to Cox.Help@Cox.com using a different email address with a cc to my regular email address asking them to reply to both addresses.
