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Call history stopped working a week ago, .""We are currently experiencing technical difficulties...." then "Error while fetching call records" Five days ago Tiffany told me to send an email to Cox which I did but they did not respond. Four days ago I did a Chat and they said it was a nationwide problem and would be fixed by Friday - - yesterday. Still not fixed. This has been a recurring problem for 7 years.
Is the domain @cox.com or is @mc.cox.com also considered a separrate domain. I'm not receiving from the former but am receiving from the latter.
Due to acquisitions, mergers, and other corporate shenanigans it's not clear who does what at AT&T, SBCGlobal, Yahoo, or some undisclosed entity . The web site I log in from is "Currently from AT&T | Yahoo !" Someone in that menage a trois may have an answer so I decided to start at the bottom and work my up to the level of incompetence.
AT&T has their own email system at ATT.com which is different from SBCGlobal.net.
Okay, you know more about SBCGlobal and AT&T than I do. But I think you're limiting the number of views you'll get because there are a lot more AT&T customers than there are people with an SBCGlobal email address.
Cox.com and mc.cox.com are two separate domains. Everthing to the right of the "@" is a domain.
I checked out your post in the AT&T Forum and it was edited to remove all references to firstname.lastname@example.org. I see 10 views and at least one of those was me. There's been 1 response and it was from the moderator who moved your post to the Email forum. There are 2 followers. Maybe you have a couple of fans.
I figured that since it's an AT&T forum, all AT&T users would see it and respond if they are having a similar problem with their ATT.com email. This would broaden the scope from just being an SBCGlobal.net issue to possibly all AT&T related accounts. Just in case you're not familiar with the history, when AT&T was broken up in the last millenium, the pieces became regional phone companies, one of which was Southwestern Bell. I live on the west coast and was surprised when I signed up for an email account with Pacific Bell they assigned me to SBCGlobal. Perhaps PacBell didn't have their own capability at the time, probably waiting for a permit from the California Coastal Commission.
Should it ever be determined that AT&T is actually blocking incoming email for cox.com email addresses, I suspect it will be found to be unintentional.
But isn't the cox.com domain assigned exclusively to Cox corporate accounts? Except for a few annoying legal and logistical issues, AT&T could prevent Cox from sending promotional email to AT&T customers by simply blocking email from the cox.com domain. They could say they're just dealing with spam.
Does that conspiracy theory work? Probably not. Malware, a software glitch or some unknown email filter are the more likely scenarios for your missing emails.
The "SBC" in SBCGlobal stands for Southwestern Bell Corp.
AT&T split into smaller divisions in 1984.
Various entities of Southwestern Bell Corp (SBC) owned these smaller divisions (aka Baby Bells).
One of these SBC Baby Bells, SBCGlobal, bought AT&T.
Yahoo connects to all this because AT&T (owned by SBCGlobal) and Yahoo created a partnership in 2008 to provide AT&T customers Internet services, such as email, news, forums, and these AT&T customers could access these services via a special Yahoo portal.
You have to remember at the millennium, AT&T was just a stodgy telephone company. AT&T didn't have the branding or recognition from these new, hipster Internet users. AT&T tried to attract these new customers with Google via my.att.net but then switched to Yahoo.
So, let's say in the early 2000s, you had Internet service with AT&T. Did AT&T have the infrastructure to provide email, news, forums, etc to its customers? No. How do we attract Internet customers? Partner with either Google, Yahoo, AOL, etc.
Pacific Bell was a Baby Bell. SBCGlobal owned Pacific Bell. Pacific Bell was on its Mommy's network: SBCGlobal.net.
Clear as mud?
I wasn't thinking that blocking by AT&T would be intentional. Perhaps a phishing spammer that uses a Cox address as bait was blocked by AT&T which accidentally blocked valid Cox emails too. It seems unlikely because a lot more Cox customers would be affected, but we're not ruling anything out in trying to solve the problem..