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Call History Not Working

Call history stopped working a week ago, .""We are currently experiencing technical difficulties...." then "Error while fetching call records"  Five days ago Tiffany told me to send an email to Cox which I did but they did not respond.  Four days ago I did a Chat and they said it was a nationwide problem and would be fixed by Friday - - yesterday.  Still not fixed.  This has been a recurring problem for 7 years.

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  • Have you done anything to rule out an authentication issue like clearing cox.com cookies to force re-authentuction with your Cox credentials?  It may not help, but it can't hurt.

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