Constant Internet Connection Failures in Vegas (89122)
For the last week, I have had intermittent connection drops at the modem throughout all hours of the day. Before I continue, let me clear up a few things:
A) I have lived in this residence (with internet service) since January.
B) The modem (Arris SB6183) has been connected in the living room since installation, and has not moved.
C) This is NOT a wireless issue. The router (Netgear XR500) is up to date (and has no recent updates) to the firmware.
D) The event logs for the modem show almost non-stop issues. I have uncorrectables over 900+ on individual channels, and this has not been the norm until this past week.
I've already gone through power cycling the modem, resetting the modem to factory default settings (multiple times), and checked for everything possible that could be causing the issues on my end, but the event logs pretty clearly show that this is not the case. I spent easily 100+ hours on the phone with Cox support for internet issues at my last residence in 2018, and I have absolutely no desire to do so again. However, this constant interruption of service is causing me many problems, not only because I am a gamer, but I also am in the process of building a business from home (which obviously requires internet).
I've seen quite a few similar posts on here while trying to troubleshoot solutions on my own, but this doesnt seem to be anything that is correctable without contacting you.
*I've also dropped connection 4x while attempting to post this.