Forum Discussion

Antihero's avatar
Antihero
New Contributor II
5 years ago

Constant Internet Connection Failures in Vegas (89122)

For the last week, I have had intermittent connection drops at the modem throughout all hours of the day.  Before I continue, let me clear up a few things: A) I have lived in this residence (wi...
Antihero's avatar
Antihero
New Contributor II
5 years ago

So, this issue has been going on for at least 1 week, and consistently becoming worse. I cannot even stream and episode of something on Netflix/Hulu without dropping the connection every 7 minutes or so. 

Every single channel of downstream shows uncorrectables in the thousands.

When will someone do ANYTHING to resolve this? When will the "upgrades" in my area be completed? 

  • KevinM2's avatar
    KevinM2
    Former Moderator
    5 years ago
    Antihero, I do not believe the issues you are experiencing are related to a Network Upgrade. Please reach out to us directly so we can schedule a service appointment. -Kevin M. Cox Support Forum Moderator