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cox tv service problems in southington ct today 5/29/2024
Problems with cox trying to put in new systems. Our tv remotes are asking for for tv codes on all 3 of our telebisions. Cox was suppose to have everything by 8 am today. Now they are saying it will be fixed by 7"00 PM. This is very poor service. We paid almost $300 per month for cox services - 1 cell phone, 1 home phone, TV servicek and internet sevice. I am a 83 old male with severe hearing issues, and handicapes needto heve a procedure to iwiden left heart valve, also getting treatments on my narrow spiral colum issues causes lots of nerve pain. We no longer are able to place a simple phone call to get a cox tech to come out and fix the problems that we have today with all of our 3 tv sets.
Lost All DVR Recordings Again
Oh well, here we go again. Had to switch out a faulty cable box and thought because it was the same box (according to the technician) all my recordings would transfer over to the new box. Instead, lost everything. It’s so **bleep** disappointing to be paying almost $50.00 more a month for the same exact packages, and the equipment fails every 3-5 years guaranteed. It’s getting to the point where I just want to give up on Cox. The customer service is unacceptable, farmed offshore, the billing department people seem to take satisfaction in denying any renewal of promotions, and the equipment fails repeatedly. Will Cox do anything to retain me as a customer? Those days seem to be over.
This Screen Saver is driving us crazy!! Hate it.
Tired of this screensaver on my TV. We pay too much for our service to have COX tell us when we need to turn off our TV. What is the point of this anyway??? I am seriously considering changing to a different option for cable just because of this. I leave my tv on for my dog when we’re not home and it’s always dead quiet in the house when I get back. We sleep with our TV on and I’m sick of having to grab the remote 2-3 times a night because it’s off again. It’s really aggravating me and my entire household. So annoying and frustrating.
No Outlander Season 7 episode 8
I signed up to Starz on Cox so I could watch the newest episodes of Outlander. But there is a problem. There is no episode 8. It jumps from Season 7 episode 7 to Season 7 episode 8. Cox has all the rest of the episodes except 8. I contacted Starz but they said this is a Cox problem. Please direct this to the proper person at Cox Comm Omaha and get this rectified.
