Recent Discussions
Contour Boot
Since March 24, 2025 Every Monday the Contour box displays boot and TV stuck on Welcome screen. Had been working with no problems until then. Last week TV finally came on after 5pm.....I schedule a tech, then TV comes on. Last time tech came out, could not determine problem. Is it the box or signal coming from Cox? Had the same issue around the same time last year... interesting.Dneice2 days agoNew Contributor27Views0likes2CommentsInternet and tv and dvr service is awful in NE Mesa AZ EVERY day
I have to have my equipment reset 3 times a week to get any service to work reliably. Can’t weight fir Google fiber to get out of this nightmare. Cox is a joke… tells me every thing looks good… really? Then why are all your customers having issues dailyBrcorkil33 days agoNew Contributor25Views0likes1CommentHow to continue to the next episode.
I have been using a different company for years and this is my first time with Cox. There are two things I don’t know if I have the ability to change in settings or not. How can I get my cable to automatically go to the next episode of a series I recorded without it prompting me to see if I want to continue to the next episode. This is a basic feature on all streaming sites and DirecTV but I can’t figure out how to do this on Cox. When I pause a recorded show, if I leave it on pause for more than 10 minutes it just stops the pause and goes back to what ever channel I was on before I started watching the recording. Is there a way to stop this? Sometimes a phone call comes in or something else happens and it seems odd it can’t pause for more than 10 minutes. I could understand if this was live TV- but it is something I recorded.Dahomey4 days agoNew Contributor47Views0likes6CommentsHorrible chat support
I just spent over 3 hrs trying to get a subscription service cancelled that I mistakenly purchased. The end result was that supposedly the subscription was cancelled but they changed my current bundle pricing resulting in a charge of over $120 a month. Oh and they also disabled my wifi. I’m so upset.Solvedlisa1235 days agoNew Contributor III120Views0likes5CommentsDVR stutters
I had quite a lengthy thread over the last months about DVR stuttering and dropping video. Then, someone turned off comments and no other posts appeared. I notice that it looks like COX is trying to placate/intercept folks with the same complaints by telling them that their issue will be escalated. Yet, just before 8pm tonight, my DVR started hiccuping again. It really looks like 'throttling' to me and their fixes are not working.johnfo5 days agoNew Contributor II31Views0likes1CommentCox 4k wireless box
I recently got the 4k wireless box and my tv hasn't worked. I keep getting an error message saying there is a connection issue. My wifi is strong to the box. We went and got a new box had a technician come out and even he couldn't help. What do I do?Mark19677 days agoNew Contributor33Views0likes1CommentYurView on channel 379
Thanks guys was watching a good game tonight April 7 and right in the middle of the third end and you cut to your screensaver and now I’ve got no game thank you thank you thank you and you still don’t show the game on on your schedule on Cox fix your stuff, please are we gonna get a game tonight half a game maybe doesn’t show it at channel 379 on Cox Cable which is yurview do I have to cancel Cox to get it or do I have to bless the Lords of the baseball gods every nightvegaschef757 days agoNew Contributor II18Views0likes1Comment- lleldridge5610 days agoNew Contributor67Views0likes2Comments