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Ip address is in another state.
For some reason, my IP address says I live in Rhode Island. I don't. I live in Central Connecticut and have never lived in Rhode Island. Apparently the only way to fix this is by going to the cox store with my modem to be corrected. Which I'm going to have to do. Which is unfortunate because I live many miles away and walk. And it's 90 degrees outside. I think that this problem has absolutely nothing to me. Cox should fix it without me doing anything. It's not like I screwed something up. It's been 2 years. I've called several times to ask if this was possible and was told there's no way my IP address could be anywhere but my home area. They have vehicles and I don't and it's their fault
How to transfer account ownership?
I'm moving out of my apartment but some of my friends are staying/moving in so I was wondering if it'd be possible to just transfer the internet service account to them so I don't have to cancel service, drop off the modem etc., and then they'll have to start a new one and reinstall it back again.
I feel like I’m being extorted by Cox
The guy on the phone said I needed a technician to come out free of charge because the connection wasn’t working .. so of course I said okay send a tech out free of charge and now I have a bill of $200 .. $100 each for 2 pro hookups ??? What the hell ? Now I have to call and be on hold tomorrow via phone or waste my time going down to cox communications in person … the cox guy on phone said they had to come out free of charge because he couldn’t do it and it’s part of the free service from cox and now they are trying to charge me $200 … they are totally ripping me off … more like stealing from me ! I’m not paying for your Cox SCAM … I feel like I’m being extorted … This is criminal on the part of cox communications in my opinion … they are charging me for something that they said was free and now charging me an insane $200 for some guy to come out literally for 5 minutes…. These charges better be removed from my bill or I will take you to small claims court and maybe even a class action lawsuit . Listen to the recorded phone call of the guy saying it was free …. If anyone else has had this happen, let’s get a class action lawsuit going and get to the bottom of this crap …
