Sharon68kay
22 days agoNew Contributor
Maintenance
Why is there always so much maintenance work in my area? I can't even watch my morning news. It's ridiculous especially for what you guys charge for Internet
Hi,
I apologize you're having interruptions in service. Scheduled maintenance will normally be scheduled to take place between midnight and 6 am. Any maintenance outside of this time frame is Emergency maintenance that must be performed to correct a problem in a specific area. We do our best to limit this time. I will be glad to check on the specific issue affection your area. Please reach ou to us privately. Our email address is cox.help@cox.com Please include your name, full street address, and a link to this forum thread.
Greg