Myrothe
5 years agoNew Contributor
Question about the return of data caps
So according to Cox website, today is the day they officially return the data caps that they suspended for a few months due to Covid-19 (big bummer)
My question is, if the data cap suspension is lifted today, but our new billing period doesn't start until the 19th, then how exactly is that supposed to work? While the data cap was suspended you were not penalized for going over, and this month we did. In fact we are 119% over already. Which wasn't a problem. But now the data cap reinstatement, and our billing period do not overlap, so are they just going to not apply the data cap to individuals plans until their next billing cycle?