Forum Discussion

zamayalinnette's avatar
zamayalinnette
New Contributor
14 days ago

Your company is deceiving people

Why am I being charged 150 this f** month I paid for a payment plan of $50 a month what is this nonsense for just internet alone.

  • Hi

    Thank you for choosing Cox.  I'm sorry you are experiencing a higher bill.  When you have a moment, I'd like to assist and investigate further. Please email your full name ,complete address, and 4 digit pin for the account to Cox.help@cox.com.

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor II

    Did you check your bill? You were probably under a contract that ran out. How is that deception?