Karno212
19 days agoNew Contributor
Pay for fiber 1 gig & get 256mbps at most
As the title says, I pay for fiber 1 gig starting 4 months ago and have only ever received 256 mbps at most. I've called and spent hours cumulatively with tech support and never with any success. I repeatedly get told there's nothing they can do. How convenient that I still have to pay the 1 gig price regardless.
I also have never been able to access the wifi tab in the panoramic wifi app. I told the installation tech i couldnt get on there and he said its fine, we'll set your password through my device and it should fix itself by tomorrow. It didnt and I doubt he ever actually believed it would. Again, a bunch of time spent on with support and again told there's nothing they can do.