Forum Discussion

Myrothe's avatar
Myrothe
New Contributor
5 years ago

Question about the return of data caps

 So according to Cox website, today is the day they officially return the data caps that they suspended for a few months due to Covid-19 (big bummer)  My question is, if the data cap suspension ...
bearone2's avatar
bearone2
Contributor III
5 years ago

call cs.

Myrothe's avatar
Myrothe
New Contributor
5 years ago

Well, I gave that a try. Was put on hold for 10 minutes, then suddenly disconnected, so...not a great start 

  • bearone2's avatar
    bearone2
    Contributor III
    5 years ago

    call back!

    fwiw:i was on hold for 48 min yesterday with motor vehicle....you're not the only one calling in with problems. many reps are working from home with many calls to various cs.

    sometimes you just have to bite the bullet & wait.