Kevin,
I've properly restarted my modem, produced speedtests from multiple hard wired PC's.
My download speed highly fluctuates depending on the speedtest website.
Fast.com - showing speeds faster then I'm paying for
Speedtest.net (connecting to the local Cox server) showing 150/down by 10/up
Speedtest.net (on second pc) showing 600/down by 10/up
I've noticed over the past 6 days my download speed fluctates wildly throughout the day on both PC's from over 900/down to below 100/down. My upload speed (what I actually need) has not hit above 25/up in 6 days now and fluctuates from about 18/up to below 8/up.
This is LITERALLY the same exact issue I was experiencing before.
"@HandsomeChef, it appears that work has been completed in your area, and your modem has been online for 7 days."
When I initially posted 17 days ago I had the same exact problems and I was continuously told by Cox representatives that there was no work done in my area and no outages in my area. It was only when I came here to the support forums you let me know there were ongoing infrastructure issues.
Having a difficult time understanding why my service is so inconsistent and just plain bad.
kevinm2 I've had 3 tech's out now over the past month, my lines have been replaced, I've tried and ruled out the Cox modem; please reference my ORIGINAL post above, because I've done everything and I'm still having the exact same issues as before.. What exactly is your tech gonna do that hasn't already been done? All it takes is a quick look at the Cox Support Forums to determine that this is CLEARLY a Cox back-end issue in the Las Vegas area, as evidenced by the flood of posts from locals regarding packet loss, upload speed etc.
Just this morning I've lost connection 3 times for seemingly no reason; no outage notification on your app nothing. My upload speed has ONCE AGAIN dropped below 10mbps.
Please advise.
