Bad Ping and Packet Loss on fortnite while using cox.
I would like help on fixing this issue, I normally get 30-45 ping and 0% packet loss all day but now for some reason I get 45-60 ping and 1-6% packet loss. Had a tech come by a couple days ago, he couldnt find anything wrong apparently, so if anyone knows what to do to fix it, besides dropping cox as my isp, cause they are the only isp available in my area that is semi decent.
Extreme packet loss while gaming/voip (San Diego, CA)
I would to post here before resorting to filing a complaint to the FCC, for the past few months now I've been experiencing extreme outbound packet loss while gaming. I've had no issues until a couple months ago, the packet loss was a small 4% while playing Fortnite. It has then since gotten much worse as now I get packet loss and stuttering in any game that I play online, even just being in a discord channel Iget really bad connection quality and spiking. I've reformatted my hard drive, re-booted my modem countless times, I've always have had a wired connection, changed the coaxial cable that came with the router, changed the Ethernet cable that came with the router, upgraded the internet speed, tried almost everything to fix the problem and nothing has been helping. Every single game that I play that is multiplayer is affected by this packet loss and stuttering. https://imgur.com/rj7OyRz https://imgur.com/4mp24Oj https://imgur.com/hQLzhaU https://imgur.com/eJRdcho
Its back!! Hopefully Becky is still here in the forums. Im getting constant packet loss at hop 2.
Any moderators that could look in to this would be great. The loss % will be anywhere from 2% to 35% and it is constant. I spoke with an agent on the app messaging but he said he had no idea what to do and asked if I could get back to Cox later. So here I am, again, hopefully someone can get this fixed. Im not sure if hop 2 is my home network or coxs once it leaves my house.
Random packet loss started after a bad night
Hello everyone, I have always used the gigablast plan without any issued until a few days ago (9/20/2020), when my internet speeds were sub 1mbps and I just figured cox must have been doing some work. Whatever it happens. The next day everything seems fine and without any issues (speed test looked good), however I start noticing that at very random times, I will have some packet loss no matter what I am connected to (Rocket League, World of Warcraft, League of Legends, discord etc.) All the wiring is very new, everything checks out signal wise on the modem and there are no major events/issued logged. I suspect that whatever was being done to a box perhaps was not fixed. This has been going on for 3 or 4 days at this point and the issue appears at all times of day An example node to look into is the following: 68.1.4.252 - This one is owned by cox Location: Gilbert, AZ Logs since the issue started (note that on 9/20 which is when my internet was terrible, there were tons of errors): Current levels on modem: Current Downstream (pt1), ends at channel ID 24: Current Downstream pt2 and upstream:
