Extreme Lag on Cox Panoramic - Wired Connection
I have been a long time customer of Cox Communications in Las Vegas. I've had "high-speed" internet since Cox started offering it. I've had my fair share of issues over the years but the last 4-5 months have been absolutely terrible. I recently moved into a new to me home and wanted to opt for the wireless steaming cable boxes. Unfortunately these boxes require the Panoramic service and Technicolor modem/router.
I have a wired setup for my PC that goes straight to the Panoramic modem and I am experiencing lag and packet loss at most times of the day. I have gone through the chat and phone support too many times to count. I have restarted the modem/router a couple times per day for the last month to no avail. I had a service technician come out today and he adjusted something outside as he said my levels were too low. He also blamed the weather and solar flares on the bad connection. At this point, as much as I don't want to, I am looking up pricing on Centurylink Fiber. Has anyone gotten a real solution from Cox regarding lag?