Forum Discussion
I tried resetting the modem and only having one PC connected via Ethernet, I still have the same issue. I had two more technicians come out, most recently on 3/19, turns out that everything in the house is fine, the node is scheduled to be split off to make room for everyone in the neighborhood. Tech said, "be patient" and didn't give an estimated completion date for the new node. To his defense, he wouldn't know. Connection is worse than ever now.
tell me about it, i paid for the preferred 150 Mbps plan, and guess what my download speed is showing? 10-20 Mbps! This is a fraud.
- bearone25 years agoContributor III
"up to"!
- elliwigy5 years agoNew Contributor III
** yea, fraud I wouldnt go that far.. probably says somewhere in T&C that they cannot guarantee max speeds. Its somewhat impossible.
I pay for gigablast but never hit 1gbps. Mostly avg. over 500mbps though.
On the other hand, your issue isnt your fault from the sounds of it. If its something theyre aware of that is limiting your bandwidth outside of your home Id be going after some credit at the least.
- Allan5 years agoModerator@P.pham. We can look into these slow speeds for you. Is this happening on all device in the home or just one? -Allan
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