Forum Discussion

Frustrated702's avatar
Frustrated702
New Contributor II
5 years ago

Extreme Lag on Cox Panoramic - Wired Connection

I have been a long time customer of Cox Communications in Las Vegas. I've had "high-speed" internet since Cox started offering it. I've had my fair share of issues over the years but the last 4-5 mon...
lag
Lag spikes
lagging
packet loss
bearone2's avatar
bearone2
Contributor III
5 years ago

what happens if you use the panoramic unit alone?

  • Frustrated702's avatar
    Frustrated702
    New Contributor II
    5 years ago

    I tried resetting the modem and only having one PC connected via Ethernet, I still have the same issue. I had two more technicians come out, most recently on 3/19, turns out that everything in the house is fine, the node is scheduled to be split off to make room for everyone in the neighborhood. Tech said, "be patient" and didn't give an estimated completion date for the new node. To his defense, he wouldn't know. Connection is worse than ever now.

    • p_pham's avatar
      p_pham
      New Contributor III
      5 years ago

      tell me about it, i paid for the preferred 150 Mbps plan, and guess what my download speed is showing?  10-20 Mbps!  This is a fraud.

      • bearone2's avatar
        bearone2
        Contributor III
        5 years ago

        "up to"!