Extremely slow downloads on Valve's Steam Service
Hello, I'm trying to determine how I can have speeds like this: But download from Valve's Steam like this: This has been going on for the better part of 2 years now. The only reason I haven't asked a question earlier is I do most of my gaming on consoles. But on occasion I'd like to play my PC games as well. However, it becomes a detriment when downloads are constantly lower than they have been in the past (I was easily getting above 30 Megabytes, not Megabits, in the past from Steam). Here are my stats from my cable modem: I'm at a loss for what could be causing these consistently slow speeds with Steam, while allowing EVERYTHING else that uses my Internet connection to run at the expected rate. TL;DR -- Steam is slow, but used to be fast. I'd like it to be fast again please. Any help appreciated. Thanks.5.1KViews0likes4Comments
Packet loss & High Pings 9PM - 10AM
This issue just recently started occurring or became blatantly obvious in the past 5 days. Rubber banding in online games and occasionally getting disconnected anywhere from 5-20 seconds. Sometimes from just from party chats and sometimes from matches. I ran pingtest.net to a few different servers during this time frame and got anywhere from 5-50% packet loss with pings around 300-400 with 400-500 jitter. http://www.pingtest.net/result/152756719.png Also I will have extreme fluctuations in my upload speeds during this time. I have T3 & T4 timeouts and errors on my modem as well which I have been told isn't a problem. I bought this modem, SB6183, because I thought my 6141 might have been the problem. It was not. I tried direct wiring into the modem and still had the same issue. I called tech support about the issue twice. And both times they had issues seeing that it was online. Yet I was connected to the internet. When they could see the modem the power levels and SNR were good. I've been with Cox for 3 years now and everytime I have an issue like this and bug technicians about it they tell me that they will forward the ticket up but that, in a hushed voice, I shouldn't expect anything to get done. I can post any results you need to get this ** fixed!Solved3.6KViews0likes8Comments
I am getting less than 1 Mbps download speed
I have been having slow and unreliable internet speed problem with my Cox connection for quite sometime now. I called several times, sometimes escalating the case to level 2. I even had a Cox technician to come and check everything inside and out. Here is what usually happens: As part of the routine diagnostic test, each time consuming about an hour on the phone and on the computer/modem/router, I end up restarting the modem a few times, clearing the cash, and the speed gets back up to expected levels, 100-160 Mbps. After just an hour or less, I am back to single digits, sometime less than 1 Mbps. Unbelievable. I have a modem, SB6141 (which is still the best seller on Amazon). WHY IS THIS HAPPENING? Why Cox internet is so unreliable? The support has not helped so far. If I had a choice of another internet provider vendor, I would have been gone by now.3.3KViews0likes1Comment
!!!!---Constant Internet Speed Issues---!!!!
Since I have had Cox I have had constant connectivity issues. Our modem has been upgraded to the Netgear N450 CG3000Dv2 to assist with our previous connectivity issues. We were running at 15 Megs on our previous plan and had constant speed of 8 Megs MAX. I just upgraded our internet to 50 Megs and we are lucky to get 2 Megs of download speed on a good day. We are paying almost 2x the prior cost for a slower speed. I checked our modem compatibility and it states the hardware can process up to 150 Megs of download speed. I have hard RESET the modem and RESET the connection on the online tool multiple times now. I understand Cox to be more reliable than other internet providers. Their customer service is extremely friendly, but unfortunately I have not been able to have any of these issues resolved. I have our most recent speed test provided below. Of which, I see it doesn't show up. Basically, it details we are running at 1.66 Megs on download and 2 Megs on upload. Our upload speed is faster than the download! Any advise or information would be greatly appreciated.2.2KViews0likes1Comment
Internet Stability Problems
I live in Henderson NV (Pittman area) , has anyone else been having stability issues? For the last 2 weeks the internet will go from over 140mbps to 1kbps and then back up to 100mbps constantly. It doesn't go completely out but it drops so low that web pages will time out before they can completely load. I've done all the router, modem, computer restarts, reset, and so forth. I've switched around from direct feed to only my computer and to router (home network) and nothing changes the stability issues. I've even switched out all the CAT5 cables. Currently the network light is flashing orange but the internet seems to be steady at about 84mbps. Anyone else having issues?1.7KViews0likes2Comments- 1.7KViews0likes4Comments
HIGH bill!!!!! Had 2 YEAR price guarantee... Laughable joke ...
Since having your service, I've been lied to repeatedly.. My bill continues to get higher, even though I was told my bill would be the same for TWO years!!! (Kept the recording as proof!) It hasn't even been a year and my price has gone up... I call in and complain, they 'fix it' (to what it should have been anyway!) next month same thing... and you want me to continue with your service??????? I don't think so!! Fix your problems with billing, follow through with what your employees are telling people, and maybe, maybe you might keep more customers and have a LOT less complaints to deal with...1.6KViews0likes2CommentsConstant Speed drops last 2 weeks
I am hoping I can find an answer here to the issues we are having with my Cox Premier service. For about the last 2 weeks our internet speeds have been dropping drastically. It will start up relatively high, 25 Mbps or so and then slow down all the way to 3,4, or 5 Mb. I have run multiple speed tests on different sites to confirm. I had a tech come out yesterday who claimed it was my router. He would connect the modem directly to the PC and I would jump back up to 190-200 Mbps. As soon as we hooked it back up to the router, it would drop again to 15-20 Mbps sometimes into the single digits. I took his advice and purchased a Netgear N600 dual band router, hooked everything up last night and bam, same issue. I have reset the modem multiple times, tried hooking it again into the computer and I am still getting the pull down even without the router. I am at a loss at to what I need to do next. I should also mention that I the router had two Xbox's hooked up with direct wired connections and one Pc and the speed is a constant across all devices. I do not really use our wifi for anything other than our two phones.1.5KViews0likes1Comment
