I am getting less than 1 Mbps download speed
I have been having slow and unreliable internet speed problem with my Cox connection for quite sometime now. I called several times, sometimes escalating the case to level 2. I even had a Cox technician to come and check everything inside and out.
Here is what usually happens: As part of the routine diagnostic test, each time consuming about an hour on the phone and on the computer/modem/router, I end up restarting the modem a few times, clearing the cash, and the speed gets back up to expected levels, 100-160 Mbps. After just an hour or less, I am back to single digits, sometime less than 1 Mbps. Unbelievable.
I have a modem, SB6141 (which is still the best seller on Amazon). WHY IS THIS HAPPENING? Why Cox internet is so unreliable? The support has not helped so far. If I had a choice of another internet provider vendor, I would have been gone by now.