This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Voice Mail time-stamp off by 3 hours and callers being told my number has been disconnected.

For as far back as I can remember, my voicemail has been off by 3 hours. I've tried to get this fixed numerous times but nothing ever gets fixed. I have reset my  modem, changed the time on my phone but it always changes back to the wrong time. That wouldn't be so back because I can subtract three hours from a time-stamp but more often than not, callers don't even get the option of leaving a message because when they call, they are told my number has been disconnected.  This has ALSO been going on for more than 2 years with absolutely nothing being done on  Cox's end. Nothing.  Oh, I take that back. They're raising their bills next month. That's something. Something criminal if you ask me. I'm so over Cox. If my spouse was not intent on keeping their horrible service, I'd have left years ago.  Crooks, criminals and con-men and Cox....all of them start with the letter C.  Weird.

Parents
No Data
Reply
  • Hi OnTheFence,

    Please send us an email to cox.help@cox.com with your address and full name. We need to gather a few more details for the telephone issues you are experiencing. Please be sure to include a copy of the link.

    Latitia

    Cox Support Forum Moderator
Children
No Data